Ratings based on 356 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom York, UK

Florence Visit

Posted Mar 28, 2015
Across the street from a tram station and mini bus stop. You can buy tickets at the desk. Bed was alittle hard but ok. Room was cleaned very well daily. Room has safe and stocked mini fridge, items are pricey though.
Comment from Hotel Management
Apr 4, 2015 by General Manager, Hotel Management
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We’ll wish to see you here soon again. Best regards. Gaetano Gatti - General Manager.
4 out of 5
Recommended
for Families
by A verified traveler

Ótimo hotel, mas um pouco distante

Posted Jan 13, 2015 on Hotels.com
O hotel é muito bom, com café da manhã variado e quartos confortáveis. A internet era um pouco lenta e a localização é um pouco distante tanto da estação de trem quanto do centro histórico.
Comment from Hotel Management
Mar 21, 2015 by Gaetano Gatti, Hotel Management
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, orr priorities. We’ll wish to see you here soon again. Best regards. Gaetano Gatti - General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 9, 2015 on Hotels.com
Comment from Hotel Management
Jan 12, 2015 by Gaetano Gatti, Hotel Management
Gentile Ospite, La ringraziamo per il feedback che ha voluto condividere. Cordiali saluti. Gaetano Gatti - Direttore
Comment from Hotel Management
Jan 12, 2015 by Gaetano Gatti, Hotel Management
Dear Guest, we thank you for your kind feedback. Best regards, Gaetano Gatti - General Manager
5 out of 5
Recommended
for Couples
by Vincenzofrom Novara

Splendido hotel

Posted Jan 8, 2015 on Hotels.com
Ottimo hotel in zona tranquilla. Camere spaziose ed insonorizzate. Pulizia eccezionale. Bagno ampio e dotato di tutto. Colazione abbondante e varia. Personale gentilissimo.
Comment from Hotel Management
Jan 12, 2015 by Gaetano Gatti, Hotel Management
Gentile Ospite, siamo molto felici di leggere che il Suo soggiorno presso il ns Starhotels Michelangelo sia stato piacevole e all’altezza delle Sue aspettative, questo ci riempie di orgoglio e ci spinge a fare sempre meglio il nostro lavoro. La ringraziamo per la preferenza accordataci e nella speranza di poterLe dare nuovamente il benvenuto presso uno dei nostri Starhotels, la salutiamo cordialmente. Gaetano Gatti. Direttore
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 6, 2015 on Hotels.com
Comment from Hotel Management
Jan 12, 2015 by Gaetano Gatti, Hotel Management
Dear Guest, we thank you for your kind feedback. Best regards, Gaetano Gatti - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel location about 20 mins walk to city center

Posted Jan 3, 2015
Overall its an okay hotel. Room is a little bit on the small side. Hardwood floors feel a bit dusty.
Comment from Hotel Management
Jan 14, 2015 by General Manager, Hotel Management
Dear Guest, Thank you, first of all, for finding the time to write this review. We are sorry to hear that you have not been impress, your feedback is really important to us and will be taken in great consideration in order to improve and give the best service we can. We hope to see you in our hotel and brand again, Best regards, Gaetano Gatti - General Manager
4 out of 5
Recommended
for Families
by JUNKOfrom ロンドン

部屋は清潔、快適です

Posted Jan 3, 2015 on Hotels.com
場所はトラムで一駅でとても行きやすいです。観光もc2 c3のバスが目の前から出ているので問題ありませんでした。 ただ、時間通りに来ないので、寒い中待っているのが辛かったです。 ホテルの部屋はとても清潔で清掃もきちんとしており快適でした。 が、フロントに聞いても正確なバスの路線図が分からなかったり、頭痛薬も持っておらず、四つ星のサービスとしては、ハテナな感じはしました。 サービスを期待せず、全部調べていくことをオススメします。 朝食は大満足です。
Comment from Hotel Management
Mar 21, 2015 by Gaetano Gatti, Hotel Management
Dear Guest, we thank you very much for your kind feedback of your recent stay. We hope to see you again in Starhotels, best regards Gaetano Gatti - General Manager
5 out of 5
Recommended
for Couples
by Thomasfrom Honolulu

Star Metropole Rome and Star Michaelangelo Firenz

Posted Jan 2, 2015 on Hotels.com
It was wonderful. We enjoyed it immensely. I would recommend it to anyone and would stay there again.
Comment from Hotel Management
Mar 21, 2015 by Gaetano Gatti, Hotel Management
Dear Guest, It's such a pleasure to hear that your experience with us was pleasant and we want to thank you for taking the time to write few words on Starhotels Michelangelo Firenze. We have shared your positive impressions with all hotel Staff, your kind words make us very proud. Thank you for choosing Starhotels and hoping to welcoming you again, kind regards Gaetano Gatti - General Manager
4 out of 5
Recommended
for Families
by Hanhfrom Sydney

Very good hotel

Posted Jan 1, 2015 on Hotels.com
We enjoyed our stay at Firenza star hotel Michelangelo. The room was clean, comfortable, staff helpful & friendly. The hotel is connected to the centre & to the train station by a tram (only a stop) & a funky tiny bus, easy to take. Firenza is lovely as well as b Venezia
Comment from Hotel Management
Mar 21, 2015 by Gaetano Gatti, Hotel Management
Dear Guest, we thank you a lot for the positive comment regarding your stay in our Starhotels Michelangelo. Your comment makes us feel so proud and helps us to do all our best to enhance the quality of our service. We are waiting for you in one of our Starhotels Best regards. Gaetano Gatti – General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom brooklyn ny

nice hotel

Posted Dec 27, 2014
conveniently located near light rail. Nice staff and nice bar downstairs.
Comment from Hotel Management
Jan 1, 2015 by General Manager, Hotel Management
Dear Guest, we thank you very much for your kind review of our hotel. We are happy that you’ve valued positively the experience by us, both in terms of products and quality of the service, our priorities. We’ll wish to host you here soon again. Best regards. Gaetano Gatti - Manager