Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 13, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience at great hotel.

Posted Jul 26, 2014
Great location with everything a 5 star hotel should have.
3 out of 5
by A verified travelerfrom seattle wa

For the price it is not worth it

Posted Jul 18, 2014
Pros: It in a good location
Cons: Room, there was art that was removed from the room and they left the mounts showing, looked cheap. Attention to details in the room was poor.
Good wait staff, nice hotel. Attention to details in the room was lacking. Not worth the cost. Hotel in Venice we stayed at for 300 euros was much nicer.
4 out of 5
Recommended
for Families
by 이주연from 한국

편리한 위치와 안락한 분위기

Posted Jun 16, 2014 on Hotels.com
산타마리아노벨라 역에서 비교적 가까웠으나 여름철, 짐이 많은 경우에는 걸어가기엔 힘들 수도 있을 것 같아요. 저희는 역에서 택시타고 이동했습니다. 조식을 special price로 제공해주어서 만족스러웠으며 전반적으로 고풍스럽고 조용한 분위기가 좋았습니다. 저녁에 야경을 보기위해 라운지를 이용했었는데 서비스 및 음식 모두 만족스러웠습니다. 또한 침구가 매우 포근해서 다른 호텔에 비해 숙면을 취할 수 있었습니다. 다시 피렌체에 가게 된다면 Westin Excelsior를 주저없이 고를 것 같습니다.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 20, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, centrally located

Posted Apr 7, 2014
I went to Florence for a conference. The hotel was only a 5 minute walk to the conference venue also close to the main train station and main bus station in Florence. Excellent service
4 out of 5
Recommended
by A verified traveler

素晴らしい景色

Posted Feb 2, 2014 on Hotels.com
景色は最高でしたが、Wi-Fiが有料なのと、ビュッフェの衛生面に少しマイナス
5 out of 5
Recommended
for Families
by Mabi1959from London

Florence Westin Excelsior Hotel

Posted Jan 1, 2014 on Hotels.com
Lovely hotel within walking distance of all major attractions.
5 out of 5
Recommended
for Getaway With Friends
by Melissafrom Spring, Texas

Posted Nov 9, 2013 on Hotels.com
The best bed I've ever slept in. Balcony in the room AND the bathroom.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2013
Pros: The location of this hotel was wonderful... The roof top restaurant had fabulous views!