Deluxe Double Room, Garden View | In-room safe, desk, free WiFi, bed sheets
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Reviews of Tourist House Liberty

Tourist House Liberty
Via XXVII Aprile, 9, Florence, FI

Reviews

6.6
Rating 10 - Excellent. 14 out of 94 reviews" "
Rating 8 - Good. 35 out of 94 reviews" "
Rating 6 - Okay. 22 out of 94 reviews" "
Rating 4 - Poor. 11 out of 94 reviews" "
Rating 2 - Terrible. 12 out of 94 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Comfortable, affordable and close to the centre
A very comfortable - and affordable - stay in Florence. Very near to the central attractions and the rail station. Communication with the hotel was very easy and the staff were very accommodating, looking after my rucksack all day and meeting me with my room key at the start of the day as soon as my train arrived in Florence. There were tea-making facilities but sadly these wouldn't work as the plug types of the kettle didn't match that of those of the room.
Stayed 1 night in Nov 2023
Response from THL on Nov 14, 2023
Thank you very much, sorry about the kettle socket, sometimes these sockets disappear .

4/10 Poor

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review your bed
This it's a old building but the rooms were upgraded and clean. But in the middle of the night I feels like something poke me, and we found a bed bug. Just checkout early, make a complain and wait for my money back
Stayed 2 nights in Oct 2023
Response from THL on Oct 25, 2023
Dear Erika, thank you for your stay and we hope to see you back. We are located in a middle age town centro storico and our B&B occupies an old Palazzo with updated rooms. After you left the bedroom, we double checked and sanitized everything and nothing was found. We take pride in our cleanliness.

2/10 Terrible

MARIO

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom has a big step and is very unsafe, my wife felt down, very unsecured. The pictures shown on the offer are not real of what we expected or misleading. We are not happy for this stay.
Stayed 2 nights in Jun 2023
Response from THL on Jul 15, 2023
We are sorry for your experience with your expectations, the bathroom has a step of 10 centimeters, if it was so difficult for you to do it, it would have been nice to ask if it was possible to change the room, which was not requested by yours, not we can solve a problem when we are not in the know.Kind Regards.

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from THL on Mar 3, 2023
thank you.

8/10 Good

Tegan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from THL on Jan 21, 2023
GRAZIE MILLE.

8/10 Good

Cristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from Leila on Aug 24, 2020
Thank you very much Leila

10/10 Excellent

Roshen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best great room
It was one of the best hotel rooms specially the bed as a couple we have found difficulty in finding good comfortable beds to good price this hotel is good location great check in service good shower I had a good night sleep
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice clean modernised room, only one window in mine so a bit dark, just one kettle in hallway for tea and coffee which is a bit disappointing as it wouldn’t cost much to provide one in each room. Location was good in a quiet area but close to city centre.
Stayed 4 nights in Oct 2019

6/10 Okay

Anita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Conveniently located but very shabby
The place is conveniently located and is good for a short stay if you only need the basics like a bed and a shower. The room is shabby, the door to the room only opens half way, the wardrobe drawer does not easily open or close. However, the bed is comfortable, there is a kettle and a TV. The staff were very friendly and helpful but unfortunately, the room was disappointing and definitely not worth the price.
Stayed 3 nights in Jul 2019

6/10 Okay

Miss Jessica

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
The A/C was not working, and I requested to be either transferred to a different room, provided a fan or refunded to change hotels, and got complete dismissal from the staff. They did not even try to compromise or provide solutions. Other than that room is good size and good location.
Stayed 2 nights in Jun 2019

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hotel For Good Price
This was a decent hotel for a good price in a centralized spot in Florence. It is a good value for the location and price and staff was friendly. It’s an older building and hasn’t been renovated in sometime but it gets the job done.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
sweet area!
small room, but it was quite nice. very good location.
Stayed 4 nights in May 2019

8/10 Good

samira

Liked: Cleanliness, property conditions & facilities, room comfort
It was very cold at night parently they turn off the heating system at begging of April
Stayed 2 nights in May 2019

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and I loved the view of the garden
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
It's a good place to get a shower and bed down. The end of the toilet was about 12cm from the wall, I was almost doing the splits using the bathroom. Definetely not a long term stay either. It's close to the city centre.
Stayed 1 night in Apr 2019

4/10 Poor

Fushia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
This "hotel" or "guest house" should really be listed as a motel or hostel. Location wise it was great, but the smell, which I think is just the overall sewage system in Rome was atrocious. Liberty House was in fact the worst place I ever stayed in. I prayed all night that I didn't pick up a fungus. The bathroom is so small, it's not practical. I am a small person and had to use the toilet sideways. It should not be a legal rental being advertised on hotels.com
Stayed 2 nights in Mar 2019

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A. Mazing. Couldn't have asked for a more courteous and friendly staff and a great breakfast spread. Thank you for a wonderful stay!
Stayed 1 night in Dec 2018

6/10 Okay

Daniel

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Not far from Florence train station, you can easily walk to most of the cathedrals and sights from this hotel. I found several ants in my room which was a bit concerning. Apart from that, I had a good stay.
Stayed 2 nights in Jan 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy !!!
This spot is a great spot for all amenities. It’s central to everything including the train station. Staff was great and helpful. The only down side was there was a awful smell in the hallway. That’s it really. We had one of the new rooms and it was fantastic.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Enjoyable
Bathroom was pretty tiny, but the room was large/ nice sized. Noisy hallways from other guests but must be due to being an older building. Good location, deff walkable to a lot of places/areas!
Stayed 1 night in Sep 2018

8/10 Good

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we wanted!
Within walking distance of the train station and all the major tourist sites. Those wanting to explore Oltarno might want to stay a bit closer to the river. Room was clean, comfy and well furnished. Couldn’t imagine finding many places better for the price. Grazie! (Check out Kitsch Deux for aperitivo and Simbiosi for dinner)
Stayed 3 nights in Sep 2018

8/10 Good

Timothy

Good location, clean room and food enough for me.
Solo travelers. Comfortable bed. The room was small as expected but I didn't go to Florence to stay in my room. Shower was bigger than some, as I'm 6'3" I could at least move in it. Not like the toilet though. Crammed into a tiny space where no council would approve.
Stayed 3 nights in Aug 2018

4/10 Poor

Rachel, Naples

Disliked: Staff & service
We arrived at 8pm and no one was there to let us in. Called multiple times and no answer on the phone or front door. We had to find another place to stay last minute.
Stayed 1 night in Aug 2018

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us in a great spot.
Stayed 4 nights in Jun 2018

4/10 Poor

Natalia

Liked: Cleanliness, staff & service
Disliked: Room comfort

10/10 Excellent

SUMITO

Liked: Amenities
I was able to enjoy the B&B.
Stayed 3 nights in Feb 2024
Response from THL on Mar 27, 2024
Thank you

8/10 Good

Jenny

Traveled with partner
Podría mejorar la conexión a internet, el Wifi no funciona adecuadamente
Stayed 2 nights in Nov 2023

8/10 Good

loi

Liked: Cleanliness, staff & service
Va bene per chi non ha molto pretese ed esigenze p
Ero stato per 2 gg per lavoro con dei clienti in centro storico questo albergo era adatto per mio scopo . È piccola sia la stanza che il bagno però va bene per me che avevo bisogno di una doccia e il letto. Personal molto gentile e disponibile
Stayed 2 nights in Oct 2023
Response from THL on Oct 16, 2023
Grazie

8/10 Good

Roberto

Stayed 1 night in Aug 2023
Response from THL on Aug 28, 2023
Thank you

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Wir haben den Aufenthalt im Liberty House sehr genossen. Es ist charmant eingerichtet und wir konnten Florenz von dort aus wunderbar zu Fuß erkunden. Absolut empfehlenswert!
Stayed 2 nights in Jul 2023
Response from THL on Aug 1, 2023
Thank you

10/10 Excellent

Enrica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023
Response from THL on Apr 13, 2023
Thank you

4/10 Poor

hicham

Disliked: Amenities, property conditions & facilities
Posizione buona. Infrastruttura pessima
Stayed 1 night in Dec 2021

2/10 Terrible

Andrea

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schrecklich,
Schreckliches Hotel, total abgenutzt und unzumutbar. Niemals 4 Sterne, höchstens 1 Stern. Es ist auch nichts in der Gegend was schön oder interessant ist. Die Matratzen und Kissen sind ein Albtraum.
Stayed 1 night in Sep 2021
Response from LEILA on Oct 4, 2021
DEAR ANDREA WE BELIVE YOU MADE A MISTAKE WE ARE NOT A FOR 4 STAR HOTEL, WE ARE A BED AND BREAKFAST , MAYBE YOU HAVE CONFUSED WITH ANOTHER HOTEL THANKY YOU

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Personal, sehr zentrale Unterkunft, günstig -nahe an relativ dicht befahrener Strasse; Rezeption erst ab frühstens 9h00 bedient (auch für Checkout; habe hier einfach den Schlüssel im Zimmer hinterlegt);ringhörig
Stayed 1 night in May 2021

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne localisation et la propriétaire est très gentille et sympathique.Comme suggestion je proposerais l’installation d’un micro-ondes dans le couloir ce que permettra qu’on puisse se restaurer dans la chambre
Stayed 2 nights in Feb 2020

8/10 Good

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities
Affitta camere con ottimo rapporto qualità/prezzo
Affitta camere discreto, ottima posizione e camere silenzione. Bagno un po' piccolo e scomodo ma dimensioni della camera adeguate. Ottimo livello di pulizia e ottimo rapporto qualità/prezzo.
Stayed 1 night in Jan 2020

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como en casa
La habitación no se parecía en nada a la de la foto pero aún así era una habitación modesta y elegante. La cama de 1,30 estaba un poco hundida hacia la mitad pero no era incómoda. La temperatura era buena, el baño estaba muy limpio y a pesar de ser pequeño estaba todo muy limpio y muy nuevo. Con jabón, champú y toallas limpias. La habitación se veía muy nueva, recién pintada y la ventana era grande y bonita con vistas a la calle. No entraba ruido. Lo que más me gustó es que tenía una kettle y una manzanilla y un té. Para mí esto es perfecto y más en unos días tan lluviosos y fríos como finales de enero.Además el lugar es céntrico, desde la estación de autobuses se llega en 15 minutos, tienen wifi y hay muchos lugares donde comer. Perfecto!
Stayed 1 night in Jan 2020
Response from T,H.Liberty on Feb 1, 2020
Muchas gracias por apreciar nuestra hospitalidad.

2/10 Terrible

Sara

Business traveler
Disliked: Staff & service
Stayed 1 night in Jan 2020

6/10 Okay

Cinthia

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

2/10 Terrible

Thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible
Les photos sont trompeuses... la chambre en (très) mauvais état.
Stayed 4 nights in Dec 2019

6/10 Okay

Catrina

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Alejandra

Disliked: Staff & service, property conditions & facilities, room comfort
Imágenes no reales. Espacio mínimo y feos olores.
La foto no es igual a la habitación que me asignaron. El espacio es mínimo, sobre todo en el baño. Al usar el retrete, se movía, olía a caño y la pared me quedaba en la cara. Las dos noches que estuve ahí, la llave no abrió la puerta. El calentador tenía fuga, olía entre gas y caño. Pero eso sí, si tiras el vino en la cama, te cobran 500 Euros. La ventana da hacia un cubo con láminas que generan mucho ruido con la lluvia. El internet es bueno.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Alles war okay... Für diesen preis darf nicht viel erwarten.. Gerne wieder
Stayed 3 nights in Nov 2019

2/10 Terrible

Angelika

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
다 괜찮았는데 모기와 바닥에 있는 먼저 때문에 좀 그랬어요. 바닥에 먼지...
Stayed 2 nights in Oct 2019

8/10 Good

Alberto

Liked: Cleanliness, staff & service, room comfort
Centralt och bra skick
Hotellet ligger väldigt centralt och rummet var rent. Hotellet är ett gammalt renoverat hus och de gamla dörrarna har behållits, vilket gjorde att jag hörde allt som hände utanför i korridoren...
Stayed 1 night in Oct 2019

8/10 Good

Nicolae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Bien
Stayed 2 nights in Oct 2019