Ratings based on 7 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
for Studentsby A verified traveler
Location to Train Station and City are excellent.Posted Oct 8, 2013
Great location to train station and city. Great that the staff speaks English but don't get room 10. Least desirable from what I was able to tell.
for Getaway With Friendsby A verified traveler
great locationPosted Oct 3, 2013 on Hotels.com
very very basic. a clean bed and private bathroom. our room had small terrace that overlooked the pool at the hotel next door. but an amazing location for exploring forence.
for Getaway With Friendsby HB from USA
Near train StationPosted Jul 7, 2013 on Hotels.com
Upon arriving to the hotel, the only personal there was an italian housekeeper who did not speak english. She called the owner of the hotel for 15 minutes before getting an answer. By then, she informed us that we would be staying in the room that my friend and I had just observed a couple emerge from. Over the phone, the owner told me that we would have to wait until the afternoon to place our things in the room. We also were informed that we had to leave our passports in the hotel while we went out sightseeing in order for the owner to copy them when she arrived "sometime later". The only thing cleaned when we got back to the room was the bed and bathroom floor. The floor in the room was still dusty and dirty. The "towels" were just thick sheets that barely dried my hair. The only redeeming factor of the room was that it was their largest room- but it was right next to reception. I returned one day to find the door wide open and empty, with all my things inside unsecured. The cleaning lady returned from the back of the hotel and told me she was just getting more supplies...and didn't understand why I would be upset that all of my belongings were left unsecured. Also, the free breakfast was in a restaurant next door where the servers were rude and told us that we had to sit in "special" tables that were not made up and bare of utensils. Additionally, when we got to the hotel we found that we had to go up 2 flights of stairs with heavy suitcases since there is no elevator.
Recommendedby A verified traveler from New York, NY
Simply Amazing!Posted Jul 7, 2010
The rate for my one night was very reasonable. It was a lovely stay and the staff was able to inform me of different things to do around the town and places to go. The staff also informed me of which bus would take me where! It was very informative and a very comfortable stay. I would definitely stay here again!
by A verified traveler from California
Good location but unlucky room #3Posted Jun 25, 2010
The location was great- close to train and city sights. The room we stayed in was right next to the breakfast room so at 7:30 am we heard it getting set up and then people moving around. The room is above a wine bar and on Sunday night they had a live band so we had to fall asleep to rock and roll that stopped around 11:30pm. There was AC fortunately so we were able to keep the windows closed. We would have liked to have them open to air out the room since the cleaning staff overdosed on the cleaner in the bathroom but mosquitoes would get in. The shower didn't drain right and after a shower, water would leak out of the shower onto the bathroom floor. We told the staff so hopefully they fix it. The staff was very helpful.
for Couplesby A verified traveler from California
Clean Hotel, Great Location, Great PricePosted Jun 16, 2010
This hotel was in a great location. It is only a block from the train station and all the sights are very close. The tourist area of Florence is small compared to bigger cities like Rome, so even things that seemed far away were short walks. The hotel was very clean. The room was small, and the shower barely fit one person. However, it is worth it for the price. Our room was on the first floor of a small street, and there were two sets of windows so it was very quiet.
for Couplesby Tara from rochester, ny
Great hotel... centrally locatedPosted Apr 13, 2010
We loved the hotel. Its not 4 star, but it was very comfortable and very centrally located. Even better, the staff was very knowledgeable about where the best meals, deals, shopping and even pointed out on the map with walking directions. Being in Italy is such a wonderful experience and you want to take it all it, but we were happy that the staff was fluent in English. Would stay here again for sure :)