“Your Apartment in Florence”

The apartment in Florence was fabulous! It was clean, well kept, and ideally located. I liked almost everything about it. I especially like the idea of not having a maid come into my room everyday. I really felt comfortable there. The down side to the apartment was that it did not have an elevator. When we had to lug our luggage up over 85 steps, I thought I would die! You have to be in good shape, and you certainly will be when you leave. Besides getting the luggage up, I did not mind it otherwise, but I did not like the fact that we were told that it was on the second floor. It was on the 4th. We were also told that there was complimentary internet service, but found out that it cost extra. I wish I had know that we needed to pay for sheets and towels. According to what I read prior to the trip, it said you paid for additional towels and sheets. It was very expensive for rags we were given. The towels we got were gray with age, well-worn, and had holes. Although it does not sound like I enjoyed the apartment, on the contrary, I loved it. It was ideally located, had a fantastic view, and looked fresh and clean. I would recommend it to anyone that could handle all those steps. I know I will go back again when I visit.

“Beware!”

The apartment was beautiful, but be aware of hidden charges that inflate the cost! $25 PER PERSON for towels and $25 PER PERSON for the cleaning deposit. The staff in the main office was kind of snippy about this. So if your stay is short term, as ours was, it is not really cost effective to stay in an apartment. Also, one air conditioner was broken; the office staff said it would be fixed, but it never was. Also, I booked a one bedroom apartment but was told on arrival that it would be a studio, only to get there to find it WAS a one bedroom. The office lady then told me that I was lucky to get a "major upgrade"? All in all, the apartment was great but the office staff was not a pleasant experience.

“Beautiful, but hidden fees...”

We loved the apartment we stayed at! It was nice and had a great location! The only thing that was irritating was that we were charged a 25 euro clean up fee per person when we checked in. And then at the end we weren't aloud to check out until someone when to the apartment and made sure it wasn't destroyed. I don't know if I would stay again just because of the hidden fees, but overall it was a nice place.

“Beware the fees”

The apartment was clean, but the table had three wobbly chairs and one was broken. Actually the stay was nice, although make sure you add up the daily fees and do the conversion as the property can be a bit pricey. Even though a bit costly, the location was convenient and very walkable.