Ratings based on 1,601 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
You can't beat the location and the beach was perfect! I think the common areas inside could have been cleaner, the outside was well taken care of.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2015
Would definitely stay again. Thinking about bringing kids next time, very family friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom p

Nice hotel resort atmosphere

Posted May 15, 2015
Excellent location off the main area of key west just far enough to enjoy a resort type atmosphere ; pool beach area very nice ; service excellent : food excellent
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

Hotel Facilities

Posted May 11, 2015
We enjoyed sstaying at the hotel. The facilities and staff were excellent. We found it totally relaxing lying around the pool/beach and listening to the music and being taken care of by the staff (towel service, cleaning our sunglasses, bringing fresh fruit and italian ice around each day). We felt pampered and well taken care of.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Glasgow

Posted May 11, 2015
Pros: own beach and staff very helpfull
Location: nice location walking distance to Duval street
staff helped with anything i asked for the location was perfect
3 out of 5
by A verified travelerfrom Frisco, TX

Great location and amenities, terrible rooms

Posted May 8, 2015
The room was filthy. The shower tiles were molded, and the furniture was severely damaged and had not even been wiped down. The curtains were broken, and had mystery brown stains on them. We spent $1100 for two nights, and there was not even a shuttle provided to Duval street. The only saving grace was the fact that it was oceanfront.
5 out of 5
Recommended
for Everyone
by A verified traveler

Anniversary vacation

Posted Apr 27, 2015
CASA was excellent. Service was great. Everything was a little pricey but great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Great getaway

Posted Apr 23, 2015
Staff was great. Facilities excellent. Pools and grounds are beautiful. Only thing that was missing was being able to swim directly off the beautiful beach. Not unique to this hotel in Key West. Had to swim off pier at hotel if ocean swimming. Able to take Seadoo tour directly from hotel was convenient.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit MI

Pure luxury!!! A little pricy but nice.

Posted Apr 22, 2015
A beautiful hotel with gorgeous views and excellent staff. On the quiet side of Key West. Staff went above and beyond. A little pricy but very nice. Breathing taking views.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2015
The room we stayed in 109 was noisey. You could hear people above you move furniture around. Overall it was a quite place to unwind.