Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from England

The hotel that time has forgotten

Posted May 23, 2015
Pros: The view of the ocean, and when we left (eventually) as our way was bared by the golf buggy men who were have a conference.
Cons: Everything.- send in the hotel inspectors!
What a terrible shame that no one seems to care about this place anymore, least of all the staff,, Two male staff seemed to spend their time flying around in golf buggy's doing nothing at all. Dirty chairs and tables where you sat outside for breakfast. No beach as stated in hotel info, plus no bar as they had lost their licence. Best thing about this place is the view of the ocean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2015
Very relaxing, grounds a beautiful, totally enjoyed out stay.
4 out of 5
Recommended
for Couples
by A verified traveler from Eschborn

Schöne Anlage

Posted May 8, 2015
Pros: Die Aussen Anlage mit den vielen Leguanen ist wunderschön!
Cons: Zimmer relativ alt.
Location: Es sind diverse Restaurants in der nähe, Die Lage direkt am Atlantik ist super schön.
das Hotel liegt wirklich wunderschön in einer kleinen Bucht, leider sind die Zimmer doch schon in die Jahre gekommen und hier würde mal eine Modernisierung sehr gut tun (ebenfalls an der Fassade).Nicht desto trotz ist es ein sehr schönes Hotel mit einer Traumhaften Anlage mit 2 Pools Boots Anlegern und hängematten um die Seele baumeln zu lassen.Das Frühstück ist typisch Amerikanisch sie hatten den einzigen Kaffee in den USA der mir geschmeckt hat (sogar Starbucks schmeckt anders als bei uns). Würde wieder dort übernachten.
1 out of 5
by A verified traveler from Boston

Downgrade

Posted May 1, 2015
Pros: Location. Beautiful view
Cons: Staff needs to be re-energized and re-focused on providing consistent resort level service
This is the 5th or 6th Time I have stayed here. Service has really declined. No hot foot @ breakfast on the first day from 9:15 to 9:45. We came back at 4 and the room hadn't been cleaned. Took an hour to get someone to make beds. Took another hour (and 3 visits to front desk as phone didn't work) to get some shampoo. Overall, staff seemed to be just going through the motions. Disappointing as the service used to be very good. The only positive was I was asked about my stay at check out, provided above details, and had $50 taken off my bill. A nice gesture lost in all the hassles
4 out of 5
Recommended
for Couples
by Joe from Denver

Good value

Posted Apr 29, 2015 on Hotels
Nice overnight get away, good views. Friendly staff.
3 out of 5
Recommended
for Couples
by A verified traveler from Northern WI

Nice hotel - dated - on the ocean

Posted Apr 25, 2015
Pros: location, although not conducive to wading or swimming in the ocean
Cons: breakfast - definitely can be improved
Location: Wahoos!!!!
Nice hotel but dated. On the ocean but no beach to speak of. Breakfast was cheap hotel breakfast and for resort fee per day we expected more.
3 out of 5
by A verified traveler

Posted Apr 23, 2015
Pros: Location
Cons: A little modernizing.
Location: Fishing
A little dated with pretty old TV's AC's, etc. But comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Berkshire UK

Good hotel with good access

Posted Apr 21, 2015
Pros: Location and ease of access
Cons: Garden rooms carpets need refresh, AC remote control would be helpful.
Location: Well located in the upper Keys, shops, food outlets , access to the water. Local amenities eg supermarket, post office.
Friendly team , hotel set in a great location , easy access.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami Beach

Nice location but no swimming beach

Posted Apr 18, 2015
- Staff is helpful but not too friendly - Rooms are nice, bathroom tub needs maintenance, no AC control - Resort fee is on top ($20), gives you access to breakfast and watersport's equipment - Enough pool and outdoor space - BBQ facilities - Beach view however VERY small swimming beach with small acess and full of seaweed - Breakfast is OK. Hot options not nice, cold options are nice - We met with a couple that had called to notify they would be late for check in (after 11pm) and they got there and was no one to follow up for them
5 out of 5
Recommended
for Everyone
by A verified traveler from Hofheim

Schönes Hotel mit tollem Blick auf den Atlantik.

Posted Apr 17, 2015
Pros: Der Blick auf das Meer und das karibische Flair.
Cons: Das Hotel ist verhältnismäßig teuer.
Location: Schöne Ausflugsziele sind die State-Parks auf den Keys und der Everglades National Park bei Homestead.
Wir wurden freundlich empfangen und der check-in verlief problemlos und schnell. Unser Zimmer hatte (wie gebucht) einen sehr schönen Blick auf das Meer und einen kleinen Balkon. Das karibisch anmutende Hotelgelände bietet schöne Aufenthaltsmöglichkeiten im Freien sowie einen netten Pool. Weiterhin steht eine Vermietung für Fahrräder, Ruderboote, etc. zur Verfügung. Zwei Gehminuten entfernt befindet sich das recht gute Whale Harbor Restaurant, das allerdings wie das Hotel nicht ganz billig ist.