Ratings based on 1,212 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Clean, great pool, close to the airport

Posted Apr 29, 2015
Cons: Pricey
Courtious, mindful front-desk personnel. Good, timely, regular transport to/from Duval
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgetown

Beautiful hotel,close to beaches,airport !!!

Posted Apr 26, 2015
Pros: Everything at this hotel is great,the staff are very helpful,and the housekeepers are top notch !!!
Cons: The smoking at the pool and out front of the hotel should be stopped ! There are children and people with breathing problems,the hotel should stop!
Location: The hotel is close to the airport and the biggest beach,has a shuttle to downtown,and the beach,but I had a car so I could travel anywhere anytime !
Had a wonderful room and Key West is always beautiful an unique !
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa

Bien situé

Posted Mar 25, 2015
Cet hôtel est un peu loin de l'action mais près de la plage de Key West. Le rapport qualité prix n'est pas très élevé mais je reconnais que c'est le cas partout à Key West. Les frais de stationnement (7$) et "Resort Fee" (20$) n'étaient pas appréciés. Par contre, lorsque j'ai insisté, ils nous ont remis un déjeuner gratuit.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, Texas

Nice facilities with a handy shuttle run into town

Posted Mar 24, 2015
Pros: Clean, comfortable.
The hotel was nice. It is at the opposite end of the island from Duval Street but the hotel provides a shuttle run hourly. It is a good location if you want easy access to the main attractions but don't want to stay in the middle of the action.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Nic staff. Beautiful pool area

Posted Mar 21, 2015
Pros: The pool area was beautiful! One of the nicer ones I have seen and never very crowded.
Cons: The hotel is older and although the main areas are fine, the rooms could use some updating.
The hotel is a short ride away from busy Duval street. The staff was very friendly and always willing to help. I had a problem with the loudest of the AC in our room. They tried to fix it twice and when they couldn't, they offered to move us to a new room. I was too settled to move so we shut off the air at night and turned on the 2 fans and it was fine. They gave us passes for my son and his partner to get free breakfast for the whole time we were there (my husband and I already had free breakfast included inn our package).
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Miami

High price for business travel

Posted Mar 11, 2015
Pros: Free shuttle to Duval St.
Cons: Keep prices in line with facilities. Clean, but a little worn and dated.
I needed to be in Key West for one day for an engineering project. Yes, it was a last minute need. yes, it is high tourist season. Considering I was only there (at the hotel) for about twelve hours, it was overpriced. But, it was my choice. If I were to come for vacation, I would look elsewhere first.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom The Villages, FL

Excellent facility

Posted Mar 11, 2015
Pros: See comments in "Write about your experience". The staff was GREAT.
Cons: At check in, the member of the staff taking care of me was distracted by all the goings on about him. The some necessary explanations were missed.
Location: in Key West - the Butter Fly exhibit is a must. Also the Hemingway House.
My 4 night stay was the best. I called ahead and requested a quiet room Arriving found ME in a TWO room suite on the top floor at the end of a hall (perfect). The staff for the most part was helpful, courteous. I chose the hotel mainly for the fact that there was complimentary van service to/from the airport and to downtown Key West. On the day before flying home, I went to the hotel lobby computer station for guests. I got my reservation info up on the screen but could not print due to the copy machine being out of order. A front desk staff member came to help print it but lost the info when trying to send it to another printer in the main office. Another member attempted to retrieve the info but could not. The only answer was to go to the airport nearby and get the info. Because of the storms in the Northeast telephoning the booking agency or airline was useless. The front office staff called and paid for a private taxi to take me to the airport and provided their van to return to the hotel. All this beyond the ordinary!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

A really good place to stay

Posted Mar 4, 2015
Pros: Everything except the pool music.
Cons: A microwave in room and just adjusting the music down a little if it has to be on!
Location: Fishing, swimming, drinking cocktails and totally chilling out. Its on Key West for heavens sake!
The quiet end of Key West where it is easy to access everything but avoid Duval. Great hotel, pool, staff , beds, pillows and rooms.Missed having a microwave. On one night of our stay we did have the noisy drunks coming back to our floor at 2 am , but s--t happens when a couple of inconsiderate b's turn up. Music around the pool is too loud but as I am old perhaps I would say that. However I would go back and back and back. Loved it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Romantic Hotel

Posted Feb 22, 2015
Pros: We really loved Bob the shuttle driver and the bartender that was working in February 2015. They made our stay even better.
Location: The shuttle will take you to every activity in Key West, it saves a lot on taxis and parking.
Lovely hotel, decorated very nicely and has beautiful grounds and pool area. They provide a convenient shuttle bus around the island that runs until 11pm. Nice little restaurant with indoor and out door seating. The prices are very reasonable and they offer a breakfast buffet. Convenient little tiki bar on the patio. Its open until 11pm so its a nice option when you want to stay in.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Staten Island NY

We loved our stay

Posted Feb 21, 2015
We had a great stay. The staff was great. We enjoyed the pool. The food was excellent. The free shuttle was so nice. We can't wait to come back. Our room was clean and the bed was very comfortable.