Ratings based on 1,243 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

great experience

Posted May 20, 2015
The staff was warm and friendly, always greeting you with a smile. The hotel is in a wonderful location and the pool is excellent. I highly recommend the continental breakfast.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Colombia

Great choice

Posted May 19, 2015
Pros: Staff, advise to things to do, commuting, coffee in rooms.
Location: Far from attractions, but easy to achieve them by shuttle provided by hotel.
Friendly staff at reception, check in and concierge. Nice room, comfortable, with all you may need, including a balcony. Easy transportation service to beach and downtown. Good buffet for breakfast, reasonably price of 15 dollars. Easy parking.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2015
Room was clean, and we got a crib very fast. Food was ok. Our room had view to the pool, so when they had musicians it was very loud and annoying for the kids.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom altoona

All was good till the return trip home.

Posted May 12, 2015
Pros: The staff was friendly and personable/helpful. Room clean and modern. Hotel manager was very helpful and friendly.
Cons: none.
Location: the beach was an attraction for my wife and I. Courier service provided by the hotel would transport you to and from the beach/Duval St.
The trip to Key West went very smoothly with air travel and checking in at the Doubletree Hotel. The hotel staff was pleasant and friendly/helpful answering any questions my wife and I had about Key West as this was our first trip to the island. We really enjoyed being at Key West for a week. However, the experience in returning home was a bit of a fiasco due to American Airlines cancelling our connecting flight at the last minute. This put my wife and I in a bind to say the least. American Airlines put us up in a sub par hotel that didn't offer shuttle service till 6 am. My wife and I had to be at the Miami airport at 5pm to catch our morning flight so we had to pay for a shuttle service. With little sleep due to having to return to the Miami airport early in the morning we learned of the airport changing the gate number and a delay of the early morning flight. The airlines routed us to Dallas which after arriving to the gate and checking in had another flight delay. Like the title said, all was good with this trip until the return trip home which was a fiasco.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hialeah, FL

Nice hotel located in a very quiet area.

Posted May 8, 2015
Pros: The hotel staff is very friendly and they are always ready to help you. The rooms are neatly kept and the Shuttle service is excellent and well-timed.
Cons: The Bathroom would need some upgrade. Apart from that everything else was fine.
Location: It is not located near the uproar of Duval Street, but it does not matter. Double tree has the best shuttle service that will take you there hourly.
This was my second time in the hotel and I enjoyed my stay so much that I would do it again.
3 out of 5
by A verified traveler

Disappointing

Posted May 5, 2015
Pros: The cookies, and the staff
Location: Location is away from town, but there was a shuttle service.
The room was dirty, corners had hair and dust everywhere. Shower gave me the willies. Didn't feel clean at all.
4 out of 5
Recommended
for Couples
by A verified traveler

Clean, great pool, close to the airport

Posted Apr 29, 2015
Cons: Pricey
Courtious, mindful front-desk personnel. Good, timely, regular transport to/from Duval
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgetown

Beautiful hotel,close to beaches,airport !!!

Posted Apr 26, 2015
Pros: Everything at this hotel is great,the staff are very helpful,and the housekeepers are top notch !!!
Cons: The smoking at the pool and out front of the hotel should be stopped ! There are children and people with breathing problems,the hotel should stop!
Location: The hotel is close to the airport and the biggest beach,has a shuttle to downtown,and the beach,but I had a car so I could travel anywhere anytime !
Had a wonderful room and Key West is always beautiful an unique !
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa

Bien situé

Posted Mar 25, 2015
Cet hôtel est un peu loin de l'action mais près de la plage de Key West. Le rapport qualité prix n'est pas très élevé mais je reconnais que c'est le cas partout à Key West. Les frais de stationnement (7$) et "Resort Fee" (20$) n'étaient pas appréciés. Par contre, lorsque j'ai insisté, ils nous ont remis un déjeuner gratuit.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, Texas

Nice facilities with a handy shuttle run into town

Posted Mar 24, 2015
Pros: Clean, comfortable.
The hotel was nice. It is at the opposite end of the island from Duval Street but the hotel provides a shuttle run hourly. It is a good location if you want easy access to the main attractions but don't want to stay in the middle of the action.