Ratings based on 1,167 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Romantic Hotel

Posted Feb 22, 2015
Pros: We really loved Bob the shuttle driver and the bartender that was working in February 2015. They made our stay even better.
Location: The shuttle will take you to every activity in Key West, it saves a lot on taxis and parking.
Lovely hotel, decorated very nicely and has beautiful grounds and pool area. They provide a convenient shuttle bus around the island that runs until 11pm. Nice little restaurant with indoor and out door seating. The prices are very reasonable and they offer a breakfast buffet. Convenient little tiki bar on the patio. Its open until 11pm so its a nice option when you want to stay in.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Staten Island NY

We loved our stay

Posted Feb 21, 2015
We had a great stay. The staff was great. We enjoyed the pool. The food was excellent. The free shuttle was so nice. We can't wait to come back. Our room was clean and the bed was very comfortable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Marshall, MI

Very nice hotel, with free shuttle to Duval Street

Posted Feb 19, 2015
Cons: Breakfast buffet selections
Loved the hotel. Very nice outdoor bar. Beautiful pool. Shuttle to Duval Street was great. Not impressed with breakfast buffet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2015
I have stayed here for several days and nights for two years in a row now. Would not stay anywhere else. Have stayed in more expensive hotels/resorts and didn't like them as much! Convenient shuttle service, on site restaurant with good quality food, beautiful pool, exercise room, and more. Love it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom N.J.

Nice hotel very quiet loved it

Posted Feb 17, 2015
Pros: Great shuttle service to Duval St . Great breakfast choices. Very clean . Just a pleasant restful place to stay. Would definitely go back
Location: Quiet place away from the hustle and bustle. Close to town and beach
Very friendly people who work there . Very pleasant and comfortable stay. Heated pool was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel will come back!

Posted Feb 17, 2015
Enjoyed it! Price was a little high but well worth it!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom RS,Brasil

hotel confortável

Posted Feb 15, 2015
hotel confortavel, bem localizado para quem está de carro.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Nice hotel.

Posted Feb 12, 2015
Nice swimming pool with a shallow end for kids. We went with 4 kids and everybody had fun. The hotel is not in Key West but the hotel provides a shuttle to go to town.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Nice hotel in decent proximity to the beach

Posted Feb 10, 2015
Nice hotel but you will need to take a taxi to downtown and walking to the beach is about a mile.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New England

Four hour wait for our room!

Posted Feb 8, 2015
Pros: Food was very good in the restaurant and we loved the shuttle to downtown Key West.
Cons: Much improved front desk service. People are paying good money for these rooms and deserve better treatment and many of them were senior's like us.
Let me first say we stayed here about eight years ago on our first trip to Key West and had a wonderful experience, so we were looking forward to our stay here again. We did arrived early and were informed check out time was noon time (it was 11:30 AM) and check in time was three o'clock. It was just the attitude of the three desk clerks that was so basically rude. They all acted as if they we're doing us a favor just by letting us stay their and that it didn't matter that we had a paid reservation and my husband was ill. After three hours we noticed people just walking in the door where being given rooms. When my husband inquired a VERY rude desk clerk told him, we were on the third floor and they only had rooms ready on the 1st and 2nd floor. Yes unbelievable! Finally after almost another hour I went up to the other desk clerk and plead with him for a room and was given a small room without the king size bed that we paid for and a two foot balcony that over looked the parking lot. We stay at three other hotels on our visit to the Florida Key's and they were all excellent. Very disappointed.