Ratings based on 1,274 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2015
The Hotel was very clean with all of the amenities that you would expect and the Hotel Staff was very professional, helpful and knowledgeable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2015
Very Nice beach style resort Hotel with great staff. Short Shuttle ride to the night life and return to your room for a peaceful rest.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cape Coral, Florida

Double Tree , key west

Posted Jul 3, 2015
Pros: front desk staff
Cons: The shuttle drivers left us stranded 2 times , and gave us the wrong directions more than once ! the tile around the tube / shower was falling off
Location: kind of away from most things but the shuttle service made up for that
the front desk people were great nice room and pool the bar and food were great as well ! the Shuttle drivers left us stranded more than once and gave us the wrong directions every time asked !!!!!! nothing like walking 5 blocked to find you are no where close to your location !
4 out of 5
Recommended
for Everyone
by A verified traveler from Allentown, Pa

Vacay in the Keys

Posted Jul 3, 2015
We arrived midday and though there were not any rooms ready immediately they allowes us use of the pools and facilities. There are clean bathrooms, changing rooms, a great pool area and outdoor bar. 45 minutes later we had a room with a very smart set up. Clean and the beds and pillows were great. I would definitely return!
5 out of 5
Recommended
for Everyone
by A verified traveler from Castro

Great staff, great location

Posted Jun 30, 2015
We'll comeback to this hotel on next vacation. Everyone had a great time at this hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Naples,FL

Nice resort. Nice staff

Posted Jun 19, 2015
You turned off wifi access the morning of my departure. Very inconvenient. Appreciated the shuttle, but $20 a day is too much.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Nice hotel excellent condition. Good customer ser

Posted Jun 15, 2015
Very good. I went with my car but the shuttle service is excellent. Good price on the bar. Excellent customer service.
5 out of 5
Recommended
for Everyone
by A verified traveler from PG FLORIDA

Awesome

Posted Jun 13, 2015
Great hotel with tremendous amenities and a free shuttle every hour to destinations throughout Key West. No worries with parking or alcohol consumption. The pool area is fantastic with cabanas, a separate jacuzzi and great tiki bar. Highly recommended destination !
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok

Posted Jun 13, 2015
No more comments toake now. I don't know what to say right now
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Honduras

An Ok hotel

Posted Jun 12, 2015
Pros: Free cookies; best cookies ever.
Cons: Smell of carpeta in room and common areas
Location: Not as close as I could have liked to Duval St and all the action.
The hotel is OK. The staff was very pleasant , the free cookies are the best but both rooms I had smelled like smelly feet.