Ratings based on 1,142 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful resort, wonderful ammentities

Posted Jan 17, 2015
Pros: location, seclusion, amenities, staff
Cons: More food options at the resort would be helpful. Sound buffering in the Island View rooms would have improved our stay (very noisy am neighbors)
Location: In the middle of the keys, about 15 minutes from Marathon and Islamorada in either direction. Didn't try many of the more organized activities
Such a beautiful setting, lots to do if you desire, or lots of options to lounge and do nothing/little. Great and attentive staff, wonderful food. Costs are not cheap but not overwhelming either (resort fees, restaurant and bar prices), and if you choose to not eat there, there are options on other keys close-by. Seems like a great option for families.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Newcomerstown, Ohio

Beautiful Resort

Posted Jan 17, 2015
Pros: cleanliness, the grounds are gorgeous,loved the fact that you can swim anytime and there is an area for adults only. Loved the dolphin area.
Cons: They need to get rid of the room that has the view of the dumpsters and the front desk workers aren't very friendly.
Location: It was a nice location to stop on the way to Key West. We found some nice restaurants close.
We stayed for 2 nights and the resort is beautiful. You can watch the dolphins swim and get fed, that was my daughters favorite thing. The front desk workers were not overly friendly. Our room was very nice and clean but we were supposed to have a garden view and when we sat on the balcony we looked directly at dumpsters. We could have upgraded for another 60.00 a night. I thought that was a bit much and no room should have a dumpster view anyway ! But we don't spend a lot of time sitting in a room so it wasn't a huge deal. You can swim at any time of the day or night in the pools or hot tubs. This was very nice because you don't feel rushed to be able to do it. The grounds are truly breathtaking and are actually as pretty as the pictures on the web site. I would recommend this resort and I would go back again for sure !
4 out of 5
Recommended
for Everyone
by A verified travelerfrom zanesville, oh

Great hotel

Posted Jan 15, 2015
Have happy and will be back. Had some construction all around room and air conditioner did not work but the weather was comfortable. Staff was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2015
Stayed there a few years ago and the eperience was ok. This time was wonderful. The staff, rooms, facilities and food were much improved.
5 out of 5
Recommended
for Everyone
by A verified traveler

Warmer weather! !

Posted Jan 15, 2015
All was excellent! Food, atmosphere and accommodations were exquisite!
Comment from Hotel Management
Jan 22, 2015 by HotelMgmt, Hotel Management
It was truly a treat for us here at Hawks Cay to have been able to create such a positive experience for you. The comfort and satisfaction of our guests is our top priority and ensuring that you receive exceptional accommodations is part of that commitment. We are pleased that the service levels you experienced from our staff fully impressed you and that you enjoyed our dining options as well. We would love to welcome you back again soon and we thank you for your kind review.
3 out of 5
by A verified travelerfrom España

Bonito pero pagas por todo

Posted Jan 14, 2015
Pros: La piscina de agua caliente. El hotel es precioso y las instalaciones tambien
Cons: Todos los extra pagos que hay que hacer y que solo lo sabes alli, pero esa zona es cara.
El resort es muy bueno y se paga por eso pero cuando se contrata te dicen que no estan incluidos los 39 dolares diarios de Resort ni el desayuno, eso lo sabiamos, pero despues las cosas son mas caras, por ejemplo el desayuno costaba mas de 20 $ por adulto , a lo que se añaden los impuesto 7% y la gratuity o propina mas o menos obligatoria donde te proponen del 15 al 22 %, mas 5 $ al dia en otros impuestos. Solo fueron dos dias y estuvo bien per asi se informa a otros posibles clientes
4 out of 5
Recommended
for Everyone
by A verified travelerfrom miami beach

Posted Jan 13, 2015
Nice place. Saw a lot of updating taking place, lobby furniture, landscaping etc
Comment from Hotel Management
Jan 22, 2015 by HotelMgmt, Hotel Management
It was our pleasure to welcome you to Hawks Cay Resort. We’re glad you had such a nice vacation with us, and that you appreciated all that we are doing on site. We are in the final phase of our multi-million dollar renovation project, and the resort has added a variety of new amenities and activities to create memorable guest vacation experiences. We hope to have the chance to see you again in the near future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Trevligt område

Posted Jan 13, 2015
Vi bodde i villorna och de va jättetrevliga och fungerade jättebra, dock va bäddsoffan inget vidare att sova i (som vuxen/ vuxen vikt i alla fall)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Antonio, TX

Nice hotel with nice pools and water excursions

Posted Jan 12, 2015
Pros: Location in the Keys and all the amenities that are offered for their guests.
Cons: There could be more available staff at times.
Location: Hawk's Cay resort is located on Duck Island (.Mile Marker 61). The town of Marathon is only approximately ten miles south on Hwy 1 w/stores & restaur
Lovely time enjoying all the reset had to offer: pools, Indies building for kids, spa, tennis courts, etc. Relaxing and friendly.
Comment from Hotel Management
Jan 22, 2015 by HotelMgmt, Hotel Management
Thank you for your great review. It was wonderful to have you and your family stay with us at the Hawks Cay Resort. Your kind comments about our property are very much appreciated. We are delighted that you enjoyed your stay with us and look forward to welcoming you back on your next visit to the area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom boynton beach florida

Nice place on the water

Posted Jan 10, 2015
Excellent Lovely resort Good facilities Good location
Comment from Hotel Management
Jan 14, 2015 by HotelMgmt, Hotel Management
Thank you for sharing your kind feedback! Your positive comments regarding the beauty of our resort and its excellent location are most appreciated. We are extremely pleased that our accommodations met your expectations and we hope you’ll visit Hawks Cay Resort again.