GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
| Room type | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
2 Bedroom 2 Bath Two Beds - Townhouse
|
|||||||||||||||
| |||||||||||||||
|
Standard Guestroom
|
|||||||||||||||
| |||||||||||||||
|
2 Bedroom 1.5 Bath Two Beds - Townhouse
|
|||||||||||||||
| |||||||||||||||
|
Island View King
|
|||||||||||||||
| |||||||||||||||
|
Island View Two Queens
|
|||||||||||||||
| |||||||||||||||
|
Water View King - with Private Balcony
|
|||||||||||||||
| |||||||||||||||
|
Premium Lanai King - with Private Deck
|
|||||||||||||||
| |||||||||||||||
|
2 Bedroom 2.5 Bath Three Beds - Townhouse
|
|||||||||||||||
| |||||||||||||||
| Show all Rooms Hide Rooms | |||||||||||||||
Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
The Hawks Cay Resort's 7,000-square-foot health spa offers massage and body and facial treatments, as well as beauty services. The fitness center (renovated spring 2008) provides cardio and weight machines and offers fitness classes.
The Cove at Hawks Cay Resort provides numerous facilities for children and teens, including games, contests, nature lessons, water sports, pool and sports courts, and nighttime events. Teens enjoy access to a lounge with video games, music, Internet access, snacks, and karaoke.
A member of the resort staff is available to provide complimentary transportation around the resort in vans and electric carts, and the resort provides bicycle rentals. A bank, a grocery store, and a laundry room are also on site, adjacent to the 85-slip marina.
Rooms
The smoke-free Hawks Cay Resort has 177 guestrooms (renovated spring 2008) and 225 two- and three- bedroom villas. Guestrooms and villas have West Indies-influenced decor featuring local art and photography. Beds provide 300-thread-count linens and feather pillows.
Hotel guestroom bathrooms feature robes, oversized showers (some with tubs), and natural stone and granite finishes.
Hotel guestrooms offer LCD TVs, premium cable channels, and Bose sound systems. Compact refrigerators and in-room safes are also provided. Wireless Internet access is included in the resort fee.
Room Amenities
Dining
Alma - Fine dining. Created by San Francisco chef Johnny Alamilla and offering Nuevo Latino cuisine. Serving dinner.
Beach Grill - Fish cooked on an open-flame grill. Freshly prepared world-class cuisine. Cocktails. Poolside service. Serving lunch and dinner.
Tom's Harbor House & Bar - Family-friendly fisherman's hangout set alongside the marina. Fish caught by guests prepared to order. American brasserie-style fare. Serving dinner.
Bar at Alma - Adjacent to Alma restaurant. Specializing in mojito cocktails served from its impressive white-marble bar. Rum selections from around the world. Light tapas menu afternoons and evenings.
Recreation
Hawks Cay Resort features a plethora of water sports. The 85-slip marina offers deep-sea and flats fishing trips; offshore sailing school; snorkeling, snuba-, and scuba-diving excursions; Jet Skiing; waterskiing; parasailing; sailing; and sunset sailing cruises. Rental equipment is available for all activities. Guests with boats must reserve boat slips in advance of arrival to hotel (surcharge).
Bicycle rentals are available for exploring the five islands of Duck Key. Other land recreation includes tennis courts and nature trails.
The recreational activities listed below are available either on site or near this Duck Key resort; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hawks Cay Resort
of guests recommend
out of 141 reviews
You may be required to sign in to verify your stay.
Showing 1 - 10 results (of 141) · See more Hawks Cay Resort reviews
“Beautiful resort!”
The location is great (Duck Key). Employees and service were great. The chairs on our balcony were not in the greatest shape (cloth sagging/ripped from frame), but they replaced it promptly. Also, some chairs outside had broken frames underneath. The beds are so high up, it's hard to get in and out, and I'm pretty tall. The comforters were too warm for the weather there. Altogether, it was a great, relaxing resort with great service and friendly employees, and the amenities were wonderful. I would definitely recommend it.
“Nice, relaxing atmosphere.”
This is a family-oriented Hotel, but with an adult pool. Good Service.
“Amazing!!!”
We stayed here for our honeymoon in September and we cant wait to go back!
“Just a few things......”
It's a nice hotel, but guest services left a little to be desired. Some of the staff were very nice and some were just plain rude. We also didn't get some things that should be standard in a hotel room: hand towels, face cloths, ice bucket, glasses. At lunch one day, we waited over an hour for our food at the beach grill. The hotel is beautiful and well maintained, but there were just a few things........
“Great location for visiting the keys, but a few issues...”
Nice resort, but could use more restaurants, or at least one that serves more of a variety. Food got boring and expensive after a few days, and you are limited to your choices unless you want to go off the resort, and this which does not make sense to eat breakfast or lunch. Overall good experience, handy to visit Key West or to head up toward Key Largo. General attitude of the staff was unpleasant. No one was overly friendly or welcoming. Could be because tipping is not encouraged because of the resort fee?? Even when tipping bar and wait staff, they were not very warm or bothered to engage in any conversation. Property is pretty, lagoon and pools are nice. Large fire pit with chairs was nice in the evening. As is the case at most hotel, no one ever enforces the "no children in whirlpool" rules and there were always unattended, young children in the whirlpool at all hours! Also VERY cold in most public areas...way too much AC!!
“Beautiful location, but an average stay”
Hawks Cay is a great resort for families, who need to be less focused on the quality of the rooms and more concerned about activities. That, they have. For adults who come to the resort, the Tranquility pool is definitely the place to hang out. You can't hear the DJ, and you don't have to listen to the kayak-race commentary. The check-in process was frustrating. The room that I had specifically reserved through Expedia was not the room I received -- it took 2 phone calls and another visit to the front desk to make it right. The room itself was pretty standard: king bed, too many decorative pillows and not enough sleeping pillows, small table with chairs on the balcony (facing the parking lot). The bathroom is clearly an oversight - perfectly functional, but not comfortable. And despite being two separate rooms for the shower/toilet and the vanity, there's no privacy door. Seems like someone forgot to install it. The rest of the staff was warm and friendly. Snacks by the pool are tasty and come to you in convenient bamboo baskets. The saltwater lagoon is a great add. My favorite amenity was definitely the giant fire pit - a great place to sit after dinner and relax. Enjoy the live music too!
“Service left everything to be desired”
the hotel location and condition are very nice but this is a hotel that decided to do a "no tipping policy" and charge you a daily fee plus add 18% to you food bills at the hotel for gratuity. I thought the concept was a good one so i wouldn't need tipping money for valet and things but this was the one of the absolute worst trips my husband and i have had all over the world when it came to the service delivery. People practically ignored us. While standing and waiting for our care we had an older person come down and try to get a cart for his luggage and said he had called 41 minutes earlier and no one ever came to his room. Our food orders were wrong, the time for a waiter or waitress to even come to the table was very long and we waited 15 minutes for silverware after getting our food. We sat in a bar area at the dockside and never received service so we ended up leaving there and going to a cafe offsite which was phenomenal. I would say that the Dive shop and dive experience were the very best thing of our entire stay. They were courteous and timely and helpful adn the dives were phenomenal. So very disappointed with the rest.
“Complete Keys Experience”
The experience was amazing and the hotel have something to all tastes. Mixed feelings on the service, which was extremely friendly sometimes, but others very impersonal and sometimes left us waiting longer for waiters.
“Awesome Hotel”
We stayed here for 4 days to celebrate our 25th anniversary and we made a good choice! The staff was wonderful and they go out of their way to make you feel special. The room was beautiful and we really enjoyed our private lanai that led to the Tranquility "adult only" pool. There is quite a lot to do on the hotel grounds, but we mostly enjoyed the simpler things, like the pools and walking around the channel, where we saw a sea turtle and a shark swim by. I did enjoy a facial at their spa, but I only did so because they had a September special for $89. I completed my quiet morning with a workout and sat for a bit in the wet sauna. Very nice accommodations at the gym/spa area. We did not eat at the restaurants on site, but we had some great meals in Marathon at the Sunset Grill, Porkys BBQ and The Island Fish Co. The only negatives I can think of are that one day the maid did not clean our room (but we were in and out that day) and we had a minor ant problem in our bathroom and around our coffee machine area. Other than that, I would highly recommend this hotel if you are looking for an upscale place to splurge on!
“Paradise!!!!”
The beds are comfy, resort was decorated with island charm!, and we kept going back to the gift shop to buy more hawks cay shirts and bags. Alma had really good food, we went there the first night for dinner. If you stay also another restaurant to try is Sparkys in Marathon,FL. I hope next year we will get to come down again. The salt water lagoon was neat as well, and we did the snorkel trip that Hawks Cay had to offer and also the dolphin experience.
Showing 1 - 10 results (of 141) · See more Hawks Cay Resort reviews
61 Hawks Cay Blvd Duck Key, 33050 United States of America
Nearby Points of Interest
Location Highlights
The preferred airport for Hawks Cay Resort is Miami, FL (MIA-Miami Intl.) - 130.4 km / 81 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Marathon, Florida, United States of America: In the central Keys Marathon is a relatively new city, though the area has been developed for a while. Tourists flock to Marathon to sunbathe on Sombrero Beach. Fishing and scuba diving are also popular here.
61 Hawks Cay Blvd Duck Key, 33050 United States of America
