Ratings based on 1,392 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas City, MO

Posted Dec 22, 2014
We are loyal Hilton people for a reason! We have never stayed at a Hilton that did not meet our expectations. The Hilton in Key Largo and the Doubletree in Key West were both first class in every respect although I did think that the restaurant at the Doubletree was a bit pricy even for the location.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom DX

Good but need improve

Posted Dec 21, 2014
Nice location and beautiful beach with many choices of activities. Room is clean but furniture is old, especially the carpet with some dirty spots. Gerneral speaking, good for staying there for couple of days and enjoying relax time.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Hannover

Eingang zu den Keys

Posted Dec 21, 2014
Pros: die Poolanlage mit dem Wasserfall und der direkte Zugang zum Strand. Liegen sind vorhanden und durch die Bäume gibt es auch genügend Schatten.
Cons: früher einschreiten, wenn wieder randaliert wird.
Location: Sehr empfehlenswert ist eine Fahrt mit der African Queen-aus dem gleichnamigen Film. Turtlehospital unbedingt besuchen!!!
nettes Hotel mit Zugang zum Strand. Schöne Poloanlage. Balkon mit Blick aufs Meer. Leider war während unseres Aufenthaltes eine große Gruppe junger Leute(Studenten?) anwesend, die betrunken und schreiend durch die Anlagen liefen. Nach zwei Tagen schritt die Security ein. Danach war alles wieder ruhig.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2014
Great Location, Great View, Great for Couples and for families as well. Beautiful hotel with a beautiful atmosphere. Will be back again and again.
2 out of 5
by A verified traveler

Overrated and overpriced

Posted Dec 14, 2014
Pros: The restaurant food was okay
Cons: Families would probably enjoy the different activities the hotel provided every day, such as water spot but the hotel needs to be renovated and upgrad
The rooms were average and rather outdated. The TV didn't work but reception sent someone immediately to fix it. Then we couldn't get WiFi reception in the room and had to go to the main building to connect. The hotel did refund the "resort fee" we had paid.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Palm Springs, Fl

Lovely

Posted Dec 6, 2014
This was the best vacation. I love this place. They had so much to offer. Heaven get away!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom sarasota

Posted Dec 5, 2014
Pros: location
Location: The Fish House is a great place to eat, also.
We stayed over the Thanksgiving weekend. The Thanksgiving buffet was excellent and the staff very professional.
3 out of 5
by A verified travelerfrom Detroit, mi

Posted Dec 5, 2014
Staff was very nice, especially poolside. Room less than desirable, 1 mirror only in bathroom, no vent in bathroom making it difficult for 2 people to get ready at the same time. Plugs inconveniently placed, air conditioning doesn't circulate evenly leaving half room cold and other hot. Room needs minor repair updates, not what I expected from a Hilton hotel. Lounge chairs at pool all in need of replacement, pool temp cold. Food at hotel poor and way overpriced.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lehigh Acres, FL

complete facility Park and relax

Posted Dec 4, 2014
all amenities that is required for a great relaxing vacation with extraordinarily good people providing exemplary service
2 out of 5
by A verified travelerfrom NW Pa

Needs updated.

Posted Dec 1, 2014
For the high price I paid for this hotel I would have expected cleanliness and better wall outlets to plug modern devices into. The place is tired and worn down. Needs new furniture, carpet and paint. AND WALL OUTLETS.