Ratings based on 787 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Great place to stay at key West

Posted May 9, 2015
Pros: We enjoyed everything about this place, location, service and drinks. Can't wait to go back..
Cons: The only bump in the road was the restricted pool area due to a private function that we didn't learn of til' that day. Plenty of other things to do
Location: small quiet beach, bars/restaurants, board walk, Duval st., jet-skis shopping.
It was a great mini vacation, can't wait to go back with family and friends.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom g nh

One of my best hotel experiences

Posted May 6, 2015
I can't say enough about the staff they were very helpful friendly
4 out of 5
Recommended
for Couples
by A verified travelerfrom UK

excellent hotel with superb location

Posted Apr 27, 2015
Pros: it's location
Cons: Location of the room we were allocated
Location: On the water but still within a few hundred yards of the many restuarants and bars of the resort
Great 3 day break only spoiled by the location of our room which had no outlook other than a large tree and was situated above the Hotel laundry
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Apr 21, 2015
Nice hotel, nice staff, good food, close of everything, small beach but fun !!! I will go back there next time!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fareham, UK

Great location on waterfront and close to Duval St

Posted Apr 12, 2015
You won't beat the mix of Waterfront location , own micro beach for ocean swimming, own pool and few mins walk to Mallory Sq and Duval St !
3 out of 5
by A verified traveler

Posted Apr 7, 2015
Pros: Staff was friendly and cheerful.
Cons: Facilities are being neglected.
Location: The city of key West was a disappointment--whole environment was tacky.
Could not get hot water for shower. Room was only marginally clean--when walking around the room barefooted,my feet got dirty! Bathroom sink didn't have any water stoping mechanism. Bathroom fan was noisey.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh, PA

Great staff! Best I have ever encountered.

Posted Apr 6, 2015
The hotel offered wonderful excursions that kept us busy and having fun the whole vacation.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom illinois

nice hotel close to everything

Posted Apr 4, 2015
Pros: pool, staff, cleanliness
Cons: not really what I would call a beach
Location: Duvall street and Mallory Square very close. Everything within walking distance. Lots of restaurants nearby. Shopping nearby.
It was a great vacation! The pool/restaurant manager Michael was very professional and attentive to the guests! Room was very well maintained and clean. We would chose this hotel again no question!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location too expensive

Posted Mar 20, 2015
The doorman was great very helpful. For the size of the room and location, way too much money.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, but room had some shortcomings.

Posted Mar 18, 2015
Pros: Location, pool, breakfast on the terrace overlooking the harbor.
Cons: Pool and outside bar furniture very uncomfortable.
Location: A lot very close.
No towel bars, no safety bars in shower, unfilled joint between wall finish and flooring in bath room.