Ratings based on 555 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
Great locationPosted Jan 20, 2013 on Hotels.com
Super location. Staff was great not sure why but had to ask to have the room made up.
Disappointing for the pricePosted Jan 20, 2013 on Hotels.com
This hotel has benn renovated recently, we were to have a room with a pool or courtyard view, ended up with the view of the parking lot for RV's. For the price of the hotel it was disappointing, even if you are in Key West, we had no wash rags in the room, there is no coffee pot in the rooms, the a/c could barely keep the room cool, ( window Unit installed in the wall) there was a 1 inch gap under the entrance door that was an outside entrance, and no curtains to darken the room, when it was day light it was bright in the room. Good thing was the pillow top mattress very comfy.
for Everyoneby A verified traveler
Clean and nice.Posted Jan 18, 2013
Very clean. Will definitely come back next time. It's about 10 minute drive to key west old town. If you have a car it'll be good.
for Couplesby Ben
VERY Disappointed!Posted Jan 18, 2013 on Hotels.com
Had never been to the keys before. My fiancé and I did some research on different places in the keys to stay. We chose the ibis resort because of lots of great pictures & descriptions on their website. Our trip was January 2013. This place was a dump! Besides all of the ridiculous construction going on there right now .... The place itself is NOTHING like the Internet shows it. This is NOT a resort of any kind. This is a little motel on the side of the highway. Literally. There's no resort, no beach, nothing. I don't know where they got those pictures from online. The rooms were extremely small, old, dirty, unkept. The pool literally sits right next to the highway and is just bad. My fiancé literally cried as soon as we got there and walked into our room. We left and stayed at a REAL resort. It was more money, but well worth it. You definitely get what you pay for in the keys. You want a nice place and a relaxing resort?? Stay away from the ibis. What you see online is NOT real.
for Couplesby Kristy
Weekend GetawayPosted Jan 17, 2013 on Hotels.com
The hotel is very convieniently located. There is a lot of construction going on in the area- nothing to do with the hotel, but it make things a little more different with travelling around the area. Also, the hotel charges a "resort fee" that is seperate from what you pay on here. I got a courtyard view second floor room- the "courtyard" is a parking lot. The rooms are tiny- but well kept. The staff was nice and helpful. Would definitely stay here again.
for Getaway With Friendsby A verified traveler
Posted Jan 4, 2013 on Hotels.com
for Everyoneby A verified traveler
Post trip thoughtsPosted Jan 2, 2013
Front Desk were only helpful at times. The fun desk could not answer all of our questions. Hotel said internet service. Our rooms did not and thus had to go to lobby to get connections. Complimentray coffee was available however we were not told. The patio off the room was nice but bright lights were on until about 1am. With thin curtains, you slept in a very luminous room. If you book through Expedia, the resort charges you a 'resort fee' of an additinal $10 per day plus tax once you check in. That is on top of the additional fee of $10/day, per person if you have more than 2 people in the room. This was charged through the Expedia booking. Again...nice but personally I would find another place on my next visit.
Recommendedby A verified traveler
Posted Dec 30, 2012 on Hotels.com
for Couplesby David
Great spotPosted Dec 26, 2012 on Hotels.com
The hotel was nice and quite with a perfect location.
for Familiesby dah
Posted Dec 23, 2012 on Hotels.com
nice and homey rooms.front desk tryed to be helpfull but had no clue