Ratings based on 895 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom wash dc

Not as nice as the pictures

Posted Feb 24, 2015
No sandy beach just a dock Shower did not work properly No coffe maker in room or clock Restaurant did not serve coffee till 8 am Room the size of a shoe box Cable tv went out Pool not heated Too expensive for what you got Would not recommend or go again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

Florida keys road trip

Posted Feb 23, 2015
Loved the hotel and the stoned crab Resturant. Great pool area. Very nice staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2015
Pricey for the amenities. Expensive restaurant atached with limited menu. Fresh fish is excellent. The whole key is a first class tourist trap. Wouldn't bother going back.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Houtzdale, PA

Very friendly, clean hotel

Posted Feb 19, 2015
Pros: Everybody was friendly and the rooms were clean.
Cons: The only little disappointment was the size of our room but we didn't let it bother us. We will just upgrade next time!
Location: The resort itself has a lot to do. We didn't do much as we only stayed a couple days but we plan on staying here again and we will definitely do more.
We stayed for 3 nights and loved it. Our rooms were small but we didn't spend much time in them anyways because there's so much to do. The hotel was colorful and the Stoned Crab restaurant was wonderful. We ate there every night and even once for breakfast. Location is perfect and we loved the shuttle service. We will definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Munson PA

Awesome tropical feel, beautiful location.

Posted Feb 19, 2015
Everyone was so nice. Loved how bright & colorful everything was from the tropical birds to the hammocks. Very convenient shuttle, liked visiting the giant tortoises. Ate & had drinks every night at The Stoned Crab. Very nice!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Lovely setting

Posted Feb 13, 2015
Pros: Everything
Cons: Nothing
Location: We used the free shuttle into key west
Had too short a stay here, could have stayed longer if possible. Shuttle service was excellent Staff in restaurant excellent
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Winnipeg, Canada

Ibis Bay Beach Resort

Posted Feb 12, 2015
Pros: Clean and a good location.
Cons: Update the rooms.
Location: Close to shopping and restaurants. They call it a beach resort but there is no beach.
The rooms need updating but are clean and very comfortable. Staff is friendly. The restaurant, The Stoned Crab, is excellent featuring fresh seafood. I would go back.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brentwood, Essex,UK

Nice Hotel with its own beach

Posted Feb 8, 2015
Pros: Closeness to the beach also a free courtesy bus to town, Has a nice bar open air and restaurant. Boat and jet ski hire on site.
Cons: Tea and coffee in the room also a room safe.
Location: Its a bit far from the town but a free courtesy coach makes up for this. There is a shopping mall and a few restaurants close by.
Stayed for two nights as £180 per night was too expensive to stay any longer. our room had its own beach access but most rooms do not have this facility. Parking was right outside our door Nice bar and restaurant on site also a pool.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom WV

Room

Posted Feb 7, 2015
Pros: Had a shuttle to downtown every 1/2 hour or hour to downtown. Very nice staff.
Cons: Air conditioner loud and older type window system, constantly turning on and shutting off. Bathroom fan so loud could talk over it.
Location: Room not facing water but less than 300 feet away. Not beach view. Downtown 10 min away, water activities 15 min away.
My room was very clean, room location to beach was fine.
4 out of 5
Recommended
for Everyone
by A verified traveler

Affordable hotel

Posted Feb 2, 2015
For the price the hotel was nice. Staff was great and had a shuttle to Duvall street. The beach was very small unless you paid extra to get a room with the private beach.