Ratings based on 695 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Dallas

Disappointing

Posted Jun 29, 2015
Pros: The bed was fantastic and the staff seems nice.
Cons: Parking, bathroom design and cleanliness under the beds.
This was mostly a disappointing experience - we checked in around 10 at night, the clerk at the front desk was very nice - she gave me a map that showed us which building our room was in, she even told us where to park. Unfortunately, we could not find any parking spots near our building. We had to park quite a walk away, lugging our suit cases only to find that our room was at the opposite end of the building and the elevator was completely at the other end. The room was nice - the bed was fantastic. The setup in the bathroom was really poorly done. NO counter space - only a small sink. As for the cleanliness of the room, my husband dropped his cell phone and bent to pick it up - he said - "OMG I wish I had never seen under the bed - it's gross." By the way - there is no beach - some sand was dumped next to the water - water that you can't get into.
5 out of 5
Recommended
for Couples
by A verified traveler from South Carolina

nice hotel with great shuttle services and staff

Posted Jun 23, 2015
Pros: location was quiet, pool area was fabulous and the views stunning
Cons: shuttle to other locations besides Duvall Street
Location: not a lot around this hotel unless you have a car. we used shuttle and walked around duvall street. having a shuttle go other places would be great
loved the convenience of the shuttle service. may want an extra shuttle past 11:20 pm for the people who like to stay out late.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2015
Good except WiFi didn't work in our room location.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel away from downtown

Posted May 9, 2015
Location: Downtown
This is a superb hotel with its own small private beach Free transport to downtown We had a 2 bed presidential suite with it own kitchen facilities Staff were excellent
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place!

Posted May 9, 2015
Not to much of a beach but the pool is nice and the rooms were great. Kind of out of action of Duval but a quick shuttle gets you right were you need to be! Overall great place to stay!!
4 out of 5
Recommended
for Getaway With Friends
by Mary from Atlanta

Well appointed but small

Posted May 2, 2015 on Hotels
Our room was well appointed but small. The bathroom had a utility style sink with no room for toiletries. There was a tiny cabinet in bathroom used for hotel complimentary items. Not sure I would book this style room again, but suites are available.
4 out of 5
Recommended
for Everyone
by A verified traveler from Salem, OR

Nice Hotel away from busy part of town

Posted Apr 29, 2015
Pros: Nice pool area. Can see sunset from beach area. Convenient shuttle service to downtown area.
Location: Right at the entrance of Key West. Away from main crazy tourist area.
This hotel is about a ten to fifteen minute drive from the main tourist area of Key West. Hourly shuttle service from hotel is nice. No need to worry about parking if you are driving.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to the airport

Posted Apr 22, 2015
Great hotel, fantastic pool. Away from the crowded downtown area. Free shuttle every hour to downtown and free shuttle every half hour to the airport provided.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Everything is very good except the price! It could be quite expensive for young students, but if you want a perfect place to live with friends, you should try it. Every staff is quite warm-heart, including the trip advisor, desk reception, waiters. You can get best suggestion for traveling in Key West from trip advisor in the main office, including booking bikes. The room is definitely big, clean, quiet, comfortable, so everything is perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler from richmond virginia

Excellent experience!

Posted Apr 20, 2015
The open concept central pool was awesome. Staff was excellent very courteous. I enjoyed every aspect of my trip. Definitely plan on coming back again.