Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers

Reviews of Lighthouse Hotel - Key West Historic Inns

3.5 out of 5
Lighthouse Hotel - Key West Historic Inns
902 Whitehead St, Key West, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 414 reviews" "
Rating 8 - Good. 109 out of 414 reviews" "
Rating 6 - Okay. 36 out of 414 reviews" "
Rating 4 - Poor. 17 out of 414 reviews" "
Rating 2 - Terrible. 10 out of 414 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location and Key West feel of the hotel. The staff was wonderful - very helpful and friendly.
Stayed 1 night in Apr 2024

8/10 Good

john

Traveled with group
Loved the place except for the hot water modulation in the shower and the atrocious parking availability. If you don’t get one of the 4(?) spots onsite, you can park 2 blocks or more away for $52/day. This should be clearly stated to let you know what’s coming for you in the parking arena but otherwise I love this place.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my type of place to stay. Nice and quite but close enough to Duval St.
Stayed 6 nights in Apr 2024
Response from Haytham on Apr 21, 2024
Thank you so much for your wonderful review! We're thrilled to hear that our hotel is always your preferred choice when visiting Key West. Providing a peaceful and serene atmosphere while still being conveniently located near Duval Street is what we strive for.We're delighted that you find our location to be just right for your needs. It's guests like you who make our efforts worthwhile, and we're grateful for your loyalty.We look forward to welcoming you back on your next visit to Key West! If there's anything we can do to make your stay even more enjoyable, please don't hesitate to let us know.

4/10 Poor

Laura

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room in horrible condition. Dirty towels. Bugs in bath robe. Scuffs all over hotel walls. Shower head holding on by a thread. Bathroom toilet paper roll broken. I would not recommend this property. It needs major renovations!
Response from Haytham on Apr 21, 2024
We sincerely apologize for the disappointment you experienced during your stay. Your feedback is incredibly valuable to us, and we regret that we fell short of meeting your expectations. We are taking immediate steps to address the issues you've highlighted. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back in the future with a greatly improved experience. If there's anything else we can do to make amends or if you have any further feedback to share, please don't hesitate to reach out.

10/10 Excellent

Beth

Traveled with group
Great location. It is quiet and everyone was pleasant. I will stay here again on my next visit
Stayed 5 nights in Apr 2024
Response from Haytham on Apr 19, 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our prime location and tranquil atmosphere. Our team works hard to ensure every guest has a pleasant stay, and we're delighted that you found everyone to be friendly. We can't wait to welcome you back on your next visit!

10/10 Excellent

Christopher, Cincinnati

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect. Brkfst great room was well decorated and quiet
Stayed 5 nights in Apr 2024
Response from Haytham on Apr 18, 2024
We're delighted to hear that you had a perfect stay with us! It's fantastic that you enjoyed our great breakfast and found your room to be well-decorated and quiet. Thank you for sharing your positive experience, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 Excellent

Theresa, Commerce Township

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property if you overlook the annoying roosters crowing!
Stayed 4 nights in Apr 2024
Response from Haytham on Apr 18, 2024
Thank you for your feedback! We're delighted you enjoyed our property. Indeed, the roosters are a charming aspect of Key West's ambiance, though we agree they could use a lesson or two in perfecting their timing! We hope their quirky wake-up calls didn't disrupt your stay too much and that you were still able to soak in the island's unique charm. Should you return, we'll make sure to remind them to set their alarms a bit later!

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great mix of old and new! Loved the vibe of our bungalow with new shower and old herringbone tile floors. Staff was attentive. Pool area and Isabel's cafe were beautiful. Top notch breakfast included. Parking is an issue in the Old Town area, but lucked out with one of the few spots to park on the property. Staff was helpful in providing different options nearby for parking too. Thank you for a lovely stay !
Stayed 2 nights in Apr 2024
Response from Haytham on Apr 18, 2024
Thank you for taking the time to share your wonderful experience with us! We're thrilled you appreciated the blend of old-world charm and modern amenities in your bungalow. It's fantastic to hear that you enjoyed our attentive staff, beautiful pool area, and Isabel's cafe. We're delighted that you found our breakfast top-notch and that our team could assist you with parking solutions to ensure your stay was hassle-free. We're looking forward to welcoming you back for another lovely stay whenever your travels bring you to Key West!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal hotel, great staff, convenient location— close to everything!
Stayed 3 nights in Apr 2024
Response from Haytham on Apr 9, 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a phenomenal experience at our hotel. Our dedicated staff takes great pride in providing exceptional service, and we're delighted that you found them to be great. We also couldn't agree more about our convenient location—it's wonderful to hear that it suited your needs perfectly. We appreciate your kind words and hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was as advertised. Just a block off the main street with easy access to restaurants, bars and shopping. The staff was friendly and knowledgeable of all the activities Key West had to offer. Especially, Laura at the front desk. I would recommend this hotel.
Stayed 5 nights in Mar 2024
Response from Haytham on Apr 7, 2024
We're thrilled to hear that you had such a wonderful experience at our hotel! Thank you for highlighting our convenient location, friendly staff, and in particular, Laura's exceptional service at the front desk. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Key West!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Cleanliness. Good breakfast facility. Professional staff
Stayed 3 nights in Mar 2024
Response from Haytham on Apr 6, 2024
Thank you immensely for your glowing review! We're thrilled to hear that our location, cleanliness, breakfast offerings, and staff professionalism all met your expectations. We strive to provide our guests with a top-notch experience, and your feedback validates our efforts. We hope to have the pleasure of hosting you again in the near future!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Haytham on Apr 6, 2024
Thank you so much for taking the time to leave us a 5/5 rating! We appreciate your support and hope to welcome you back again soon for another fantastic experience. If there's anything specific you loved about your stay, feel free to let us know. Safe travels!

8/10 Good

Stephen Coit, Chantilly

Stayed 2 nights in Mar 2024
Response from Haytham on Apr 6, 2024
Thank you so much for taking the time to leave us this feedback! We appreciate your support and hope to welcome you back again soon for another fantastic experience. If there's anything specific you loved about your stay, feel free to let us know, and mainly let us know what could have been done better.

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and the low-keyed atmosphere. Everyone was friendly including all the guests and staff. Far enough from down town but close enough to walk to every evening for the sunset.
Stayed 4 nights in Mar 2024
Response from Haytham on Mar 31, 2024
Thank you so much for your wonderful review! We're delighted to hear that you loved our property and the relaxed atmosphere we strive to maintain. It's fantastic to know that our friendly guests and staff added to your overall experience. We're pleased that our location provided the perfect balance - far enough from downtown for peace and quiet, yet close enough to enjoy the beautiful sunset stroll each evening. Your kind words mean a lot to us, and we can't wait to welcome you back for another memorable stay in the future!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! This place is right next to the lighthouse, across the street from Hemingway's house and museum, just down the street from the Southernmost Point marker and just down the street from Mallory Square where everyone gathers to eatch the sunset. Perfect!!!
Stayed 3 nights in Mar 2024
Response from Haytham on Mar 31, 2024
Thank you so much for your outstanding review! We're thrilled to hear that our location was perfect for your needs and allowed you to easily explore some of Key West's most iconic attractions. Being situated near the lighthouse, Hemingway's house, the Southernmost Point marker, and Mallory Square truly makes us a prime spot for experiencing the best of the island. We're delighted that you found our location convenient and hope you had an unforgettable time exploring the area. We look forward to welcoming you back for another perfect stay in the future!

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel at all. It’s a bunch of little bungalow units across the property. Units range from 2 to 6 rooms per building. Very quaint quiet place. Very tropical. Has a pool and bar. No daytime food available. They do have a continental breakfast included. Rooms are small so do t be disappointed. You’re never in your room anyway. Duval street is one block over and very walkable. We decided to rent bikes for our stay and Laura at the front desk helped us with everything. She even booked us a few trips. We even rented scooters one day for $35 per day. Very fun. The hotel was just taken over and they are slowly updating the place. I believe the hotel was built around 1867 so maintenance is needed. I would definitely stay there again
Stayed 14 nights in Mar 2024
Response from Haytham on Mar 31, 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our property quaint, quiet, and enjoyed the tropical atmosphere, pool, and bar. We're pleased that you found our location convenient and appreciated the assistance from Laura at the front desk. Your insights regarding room size and the need for updates are valuable to us as we continue to improve our property. We're glad to hear that you had a fun and enjoyable stay overall and would be delighted to welcome you back again in the future.

10/10 Excellent

Robert

Stayed 5 nights in Mar 2024
Response from Haytham on Apr 18, 2024
Thank you so much for the 5-star rating! We're thrilled that you had a fantastic experience with us. We hope to welcome you back soon for another wonderful stay!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place based on amenities, proximity, service, and price. Would recommend this property highly.
Stayed 5 nights in Mar 2024
Response from Haytham on Mar 31, 2024
Thank you so much for your fantastic review! We're thrilled to hear that you found our property great based on amenities, proximity, service, and price. Your recommendation means a lot to us, and we're delighted that you had such a positive experience. Providing excellent service at a fair price is our top priority, and we're glad to know that we hit the mark with you. We can't wait to welcome you back and continue exceeding your expectations in the future!

10/10 Excellent

Orly, New York

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute and quaint inn. Location perfect. Walking distance to everything
Stayed 3 nights in Mar 2024
Response from Haytham on Mar 31, 2024
Thank you so much for your wonderful review! We're delighted to hear that you found our inn cute and quaint, and we're thrilled that our perfect location suited your needs, allowing you to walk to everything you wanted to see and do. Your satisfaction is our top priority, and we're grateful for your kind words. We look forward to welcoming you back for another memorable stay in the future!

10/10 Excellent

Tammra Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laura in the office was great. She helped us with rides and excursions . Every one there was very friendly. The only thing I didn't like was that it is very hard to park and you have to pay for parking every where you go.
Stayed 6 nights in Mar 2024
Response from Haytham on Mar 24, 2024
Thank you for your fantastic review! We're thrilled to hear that Laura and our team provided you with excellent service during your stay. We always strive to go above and beyond to ensure our guests have a memorable experience. We understand your concern about parking, and we apologize for any inconvenience it may have caused. We hope to welcome you back soon for another wonderful stay!

10/10 Excellent

mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great breakfast, comfortable and spacious room, and there’s a cozy pool area.
Stayed 6 nights in Mar 2024
Response from Haytham on Mar 24, 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our excellent location, delicious breakfast, comfortable and spacious rooms, and our cozy pool area. Providing a relaxing and enjoyable experience for our guests is our top priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back again soon for another wonderful stay at our establishment!

8/10 Good

Blair

Stayed 4 nights in Mar 2024
Response from Haytham on Mar 24, 2024
Thank you for taking the time to leave us a rating. We appreciate your feedback and hope to have the opportunity to exceed your expectations during your next visit. If there's anything specific you'd like to share with us to improve your experience, please feel free to reach out. We value your input and look forward to welcoming you back soon.

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, room was clean. Very nice property, one block off duval st! The staff was very accommodating. Get the spicy margarita at Isabel's bar right on site pool side bar.
Stayed 4 nights in Mar 2024
Response from Haytham on Mar 22, 2024
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great stay and enjoyed our clean rooms, convenient location, and accommodating staff. We appreciate your recommendation and hope to welcome you back again soon!

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to this beautiful property. Clean comfortable and convenient to the action on Duval St
Stayed 9 nights in Mar 2024
Response from Haytham on Mar 22, 2024
Thank you for your continued support and for choosing to stay with us again! We're thrilled to hear that you found our property clean, comfortable, and conveniently located near Duval Street. We look forward to welcoming you back for many more enjoyable visits in the future!

10/10 Excellent

Robin, Waterloo

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tropical retreat one block from Duval.
Stayed 1 night in Mar 2024
Response from Haytham on Mar 22, 2024
Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our beautiful tropical retreat and our convenient proximity to Duval Street. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Haytham on Mar 22, 2024
Thank you for the exceptional rating! Your feedback is greatly appreciated. We look forward to welcoming you back again soon.

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Lighthouse Hotel was very pleasant. The breakfast was very nice. The layout of the place was very cool. The location was so convenient to so many places to see especially being across the street from the Ernest Hemingway House.
Stayed 4 nights in Mar 2024
Response from Haytham on Mar 22, 2024
Thank you for sharing your positive experience at the Lighthouse Hotel! We're thrilled to hear that you enjoyed our pleasant atmosphere, delicious breakfast, and unique layout. It's great to know that our convenient location enhanced your visit, especially being across the street from the Ernest Hemingway House. We hope to welcome you back for another enjoyable stay soon!

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! The front desk staff were extremely helpful and accommodating.
Stayed 1 night in Mar 2024
Response from Haytham on Mar 16, 2024
We're thrilled to hear that you had a great experience during your stay! Our team works hard to ensure our guests feel welcomed and supported, so it's wonderful to know that our front desk staff made such a positive impression. Thank you for your kind words, and we hope to have the pleasure of welcoming you back again soon!

6/10 Okay

ROBUSTIANO

Traveled with family
Frozen varieties for breakfast; lacked in presentation and food utensils. Common walkways merit pressure-washing, specially by the pool area.
Stayed 2 nights in Mar 2024
Response from Haytham on Mar 16, 2024
Thank you for taking the time to share your feedback with us. We appreciate your feedback on our breakfast offerings. Your comments have been noted, and we will work diligently to improve in these areas. Additionally, we appreciate your observation about the walkways, and we will address this promptly to ensure a more enjoyable experience for all our guests. Your input is invaluable, and we hope to have the opportunity to exceed your expectations on your next visit.

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and removed yet in the middle of everything
Stayed 4 nights in Mar 2024
Response from Haytham on Mar 22, 2024
Thank you for your wonderful feedback! We're delighted to hear that you found our location charming and removed yet still in the midst of everything. It's our goal to provide a perfect balance of tranquility and accessibility for our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 4 nights in Mar 2024
Response from Haytham on Mar 22, 2024
Thank you for the fantastic feedback! We're thrilled to hear that you enjoyed our breakfast offerings. We strive to provide delicious and satisfying options for our guests to start their day off right. We appreciate your support and hope to welcome you back for another great breakfast soon!

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location. Breakfast was wonderful. Room was small but nicely appointed.
Stayed 4 nights in Mar 2024
Response from Haytham on Mar 22, 2024
Thank you for your glowing review! We're thrilled that you enjoyed our great location and wonderful breakfast offerings. While our rooms may be cozy, we're delighted to hear that you found them nicely appointed. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay soon!

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice warm pool.
Stayed 1 night in Mar 2024
Response from Haytham on Mar 23, 2024
Thank you for your wonderful review! We're delighted to hear that you had a great experience with our staff and enjoyed our warm pool. Providing exceptional service and amenities is our top priority, and we're thrilled that we could contribute to your enjoyable stay. We appreciate your kind words and hope to welcome you back again soon for another fantastic experience!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality and location were perfect. This historic gem far exceeded our expectations . The pool was awesome and the location was so accessible for walking. We will come back to the Lighthouse Hotel!!
Stayed 4 nights in Mar 2024
Response from Haytham on Mar 23, 2024
Thank you so much for your fantastic review! We're thrilled to hear that you had a perfect experience at the Lighthouse Hotel. It's wonderful to know that you found our quality and location to be ideal, and we're delighted that our historic charm exceeded your expectations.We're glad you enjoyed our awesome pool and found our location convenient for exploring on foot. We can't wait to welcome you back for another memorable stay. Thank you for choosing us, and we look forward to hosting you again soon!

10/10 Excellent

d

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it. Very nice and beautiful area
Stayed 4 nights in Mar 2024
Response from Haytham on Mar 7, 2024
We're delighted to hear that you loved your stay with us! It's fantastic to know that you found the area very nice and beautiful. Thank you for sharing your experience, and we look forward to hosting you again soon!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was no closet space or dresser in the room.
Stayed 4 nights in Mar 2024
Response from Haytham on Mar 7, 2024
Thank you for your feedback and for choosing to stay with us! We appreciate your input regarding the closet space and dresser in the room. We'll certainly take this into consideration for future improvements. We hope despite this, you had a comfortable stay and look forward to welcoming you back for an even better experience next time!

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Haytham on Mar 7, 2024
Thank you for your rating! We appreciate your feedback and hope to have the opportunity to provide you with a 5-star experience during your next visit.

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, close to restaurants, stores and bars. We didn’t have to rent a car for our stay.
Stayed 4 nights in Feb 2024
Response from Haytham on Mar 3, 2024
Thank you for your glowing review! We're thrilled to hear that you found our beds comfortable and enjoyed the convenience of our location near restaurants, stores, and bars. It's fantastic that you didn't need to rent a car during your stay, making your visit even more hassle-free. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future!

10/10 Excellent

COLLEEN A

Traveled with partner
Loved our stay here . Everything was so close to all the points of interest . Great staff & tucked away just a block off Duvall . Enjoyed our breakfast every morning & the pool was beautiful. Will be back .
Stayed 2 nights in Feb 2024
Response from Haytham on Mar 1, 2024
We're thrilled to hear that you loved your stay with us! It's fantastic to know that our convenient location near all the points of interest made your experience even more enjoyable. Our team works hard to ensure every guest feels welcomed and taken care of, and we're glad you appreciated their efforts. We're also delighted that you enjoyed our breakfast offerings and the beautiful pool. We can't wait to welcome you back for another wonderful stay!

8/10 Good

BUFFY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The property was very nice and quiet (couldn't hear any street noise? I feel they could offer some sort of food, perhaps snacks or apps. There was no music, even soft music playing by the pool or bar area would have been nice They could turn the pool heater down a notch as well Overall, great place...would recommend
Stayed 6 nights in Feb 2024
Response from Haytham on Mar 1, 2024
Thank you for taking the time to share your feedback with us! We're thrilled that you found our location great and enjoyed the peaceful atmosphere of our property. Your suggestion regarding offering food options like snacks or appetizers is noted, and we'll definitely explore ways to enhance our amenities in that regard. We're grateful for your recommendation and hope to welcome you back for an even more enjoyable stay in the future!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Haytham on Mar 1, 2024
Thank you for taking the time to leave us this amazing rating! We're thrilled to hear about your positive experience during your stay with us. Your satisfaction is our top priority, and we hope to welcome you back again soon for another wonderful experience!

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located. We could easily walk everywhere we wanted. The property yet was very relaxing. Would not hesitate to stay again. Staff was extremely responsive.
Stayed 10 nights in Feb 2024
Response from Haytham on Feb 23, 2024
Thank you so much for your glowing review! We're thrilled to hear that our location was ideal for your needs and that you found our property to be relaxing. It's wonderful to know that our staff provided you with the excellent service you deserve. We can't wait to welcome you back for another fantastic stay!

10/10 Excellent

Emalyn Owens

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lighthouse Hotel was the perfect place for us in Key West. We were six hours delayed and arrived during a horrible storm. Manager on duty, Andy, met us at the street in the pouring rain with an umbrella, made check in a breeze and carried our bags to our room. The hospitality at the The Lighthouse is wonderful. We will definitely stay there again!!
Stayed 4 nights in Feb 2024
Response from Haytham on Feb 23, 2024
We're overjoyed to hear about your exceptional experience at the Lighthouse Hotel! Despite the challenges of your delayed arrival and the stormy weather, it warms our hearts to know that Andy went above and beyond to ensure your comfort and convenience. Delivering outstanding hospitality, especially during challenging circumstances, is what we strive for. We can't wait to welcome you back for another wonderful stay in Key West!

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, lovely accommodations, we will be back! Friendly staff and perfect location!
Stayed 3 nights in Feb 2024
Response from Haytham on Feb 23, 2024
Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and found our accommodations to your liking. Our team takes great pride in providing friendly service, and we're delighted that it made your experience even better. We can't wait to welcome you back for another amazing stay!

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just one block off of Duval Street. Everything you could want is just minutes away.
Stayed 1 night in Feb 2024
Response from Haytham on Feb 15, 2024
Thank you for your glowing review! We're delighted to hear that you enjoyed our prime location just steps from Duval Street. It's wonderful to know that our proximity to everything you could need made your stay even more enjoyable. We appreciate your five-star rating and hope to welcome you back soon for another fantastic experience!

8/10 Good

James M.

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
very nice facility and location nice room didnt always have pool towels or paper towels in bar bathroom, liked the warm water in the pool, front desk staff exceptionally helpful
Stayed 5 nights in Jan 2024
Response from Haytham on Feb 5, 2024
Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our facility and location. Your feedback regarding the availability of pool towels and paper towels in the bar bathroom is duly noted, and we'll work on ensuring a more consistent supply in the future. It's fantastic to hear that you appreciated our warm water in the pool and found our front desk staff exceptionally helpful. We look forward to welcoming you back for another enjoyable stay!

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Staff friendly and helpful
Stayed 4 nights in Jan 2024
Response from Haytham on Feb 5, 2024
We greatly appreciate your positive feedback! It's wonderful to hear that you enjoyed our location and found our staff friendly and helpful. We strive to provide exceptional service to all our guests, and we're delighted to hear that we succeeded in making your stay enjoyable. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Joe, Steele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this location were amazing!!!!
Stayed 2 nights in Jan 2024
Response from Haytham on Jan 31, 2024
Joe, thank you so much for this amazing feedback, we are delighted that you enjoyed your stay with us, the ideal location in the heart of old town, and the hospitality from our team.

2/10 Terrible

Matthew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property alarm went off about 3am To many rooster from 3 am to 7 am good luck trying to sleep
Stayed 3 nights in Jan 2024
Response from Haytham on Jan 31, 2024
Matthew, we are truly sorry to hear about your experience with the property's alarm going off and the disturbance caused by the Key West roosters during your stay. Please accept our sincere apologies for any inconvenience this may have caused you. We strive to provide a peaceful and comfortable environment for all our guests, and we will certainly look into ways to address these issues to ensure a more enjoyable stay for future guests. Thank you for bringing this to our attention.

8/10 Good

Brittany

Traveled with partner, Traveled with pets
Liked: Staff & service
The property location is excellent. However, for the cost of staying, I would have liked to see the property in better condition both cleanliness and operational. In my room, the bathroom door did not close properly, it appeared that the side table light had been reattached, but was not straight & level on the wall. In other situations I would have been fine with all these things but for the cost. I would have expected more from the stay.
Stayed 2 nights in Jan 2024
Response from Haytham on Jan 24, 2024
Brittany, thank you so much for your feedback, we are delighted that you enjoyed the property's location. We appreciate you bringing this to our attention, please accept our apologies.