Check in was very quick and easy. The check in employee was extremely friendly and provided useful information about local attractions, restaurants, etc. Our condo AC needed to be serviced and a tech arrived within minutes after I called the office to report the problem. The AC issue was resolved in less than 10 minutes. The kitchen was not very well appointed, but the basics were provided (no mixing bowl, cutting board, baking sheet but there were pans, cups, bowls, plates and silverware). If you plan to cook, make sure to bring everything you may need. The property was very clean, the condo was very comfortable, the views were magical, and the nightly raccoon fest I observed from the balcony was highly entertaining.