Ratings based on 545 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

A great place to stay in Key West

Posted Mar 24, 2015
Pros: great place to stay with a family. At then end of Duval, so it's usually relaxing and quiet until a motorcycle goes down the street.
Cons: It is generally pretty quiet, but you can hear loud road noises. It would be nice if one of the pools was a few degrees cooler.
Location: Just get a bike and enjoy Key West. Snorkel, swim and relax.
My third or fourth stay and I'll be back again. I highly recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place!!!

Posted Mar 23, 2015
Comfortable rooms, nice heated pool, walking distance to beach, Duvall street and many great restaurants. Staff was great!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

Excellent!!!

Posted Mar 5, 2015
Comfortable stay! Very clean room! Pool area is awesome! Relaxing and exotic outside.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Richmond, VA

Great place! Great people!

Posted Feb 15, 2015
Everything is first class. Been to Key West a dozen times, this is the nicest place I have stayed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom angola in

Cozy resort

Posted Feb 14, 2015
This resort is close to the hubbub of key west but still far enough away that it is quiet at night. They had nice pool area and rooms were all off the pool area. They had drinks available all day, with snacks at happy hour of free wine. In the evening they brought little cakes and dove ice cream bars to enjoy. They also kept our luggage before & after our stay. Very friendly & helpful. Rooms were very nice. Good choice for stay in key west.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Great place to stay

Posted Feb 9, 2015
Pros: We really liked the personal touches that we received. Newspaper everyday, muffins and cakes every morning. Happy hour was great with free wine.
Cons: We didn't even realize that there was room service from the restaurant. There should be a menu in the suite.
Location: Short walk to the beach. Short walk to Duval. There are lots of restaurants nearby.
We felt comfortable from the minute we arrived. Having the full kitchen and laundry was so convenient. We will definatley be staying here again and again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Myrtle Beach sc

Fantastic

Posted Feb 9, 2015
Very nice clean the staff was great would stay there again
5 out of 5
Recommended
for Everyone
by A verified traveler

Better than expected.

Posted Feb 9, 2015
I thought that the hotel would be just average because the price was reasonable and it was not on the water. However, the water was just around the corner (very close). The Room was very modern, clean, decorated nicely and comfortable. Heated pool was great and they served complimentary smoothies and fruit by the pool. All for less than other hotels in the area. There were only 2 things I didn't like about this place and they were - the bathroom doors from the bedroom was glass which meant you could not get up early or use the restroom at night without disturbing your spouses sleep. The other thing is a common practice for hotels in the area and that is tacking on a per day resort fee. They say it is for amenities but most all resorts have amenities of some sort. This is just a way of the hotel/resort to advertise a lower rate. just check resort fees as they differ from one place to another. Other than those two issues, this is a great place to stay.
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent , if pricey.

Posted Feb 5, 2015
Rooms great, staff great, pool area great. Secluded yet in the middle of everything. Only thing I was a bit amazed at was the rooms have separate bedrooms yet we were charged extra for inviting my sister in law to join us and was charged for her. At these prices if I use both beds I shouldn't be charged. Otherwise have only one bedroom. Key West is much different than it was twenty years ago. Cleaned up, friendlier people, fine dining. A wonderful destination, like no where I have ever visited. If you want a high end experience Santa Maria is the place for you.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brighton, Mi

Posted Feb 4, 2015
Great hotel. Would stay there again. Friendly staff. Nice pool.