Ratings based on 373 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jul 26, 2014
Our second visit to Santa Maria and it was as enjoyable as the first (hence why we went back!)
for Everyoneby A verified traveler from Chicago
Just Like HomePosted Jul 25, 2014
Pros: Cleanliness, modern, friendly, & knowledgeable staff.
Cons: Sufficient washcloths for guests every day.
Location: Accessible to activities, shopping, dining, beach.
Our bi-level suite was comfortable and clean just like home. It was also very modern and supplied with all the essentials. We loved the quietness and friendliness the hotel offered. It was set away from busy Duval St. but just close enough for dining and shopping. The staff was always kind, helpful, and knowledgeable about almost everything on the island. Only one negative, the evening before checkout, we were not supplied with washcloths but offered extra bath towels. Washcloths would not be ready until morning we were told. They had apparently run out or began laundering too late. Whatever...we didn't make a fuss about it, although we wish washcloths were available. Still, highly recommended!!!
for Everyoneby A verified traveler from Orlando, FL
Posted Jul 20, 2014
Pros: location, friendly & helpful staff, cleanliness, complimentary smoothies
Would definitely stay here again. The staff were wonderful and very helpful. Enjoyed the complimentary smoothies, free muffins, & dove ice cream bars after a long hot day of exploring the island. The free standing ice machine was a huge plus and was an unexpected surprise. Location was was convenient to Duval, grocery store, southern most point, & trolley tour.
for Everyoneby A verified traveler from MTl
Perfection !Posted Jul 11, 2014
If you have to stay some place in the Keys ! Don't look anymore ! The Santa Maria Suites IS THE best hotel around !!! Smiles , cleaninest of the rooms and all the wonderful atmosphere and the greatest staff ever ! I'll go visit the Keys again in october and guess where i'll be sleeping !!! In one word PERFECT
for Couplesby A verified traveler from Washington, DC
Perfect - I will returnPosted Jul 4, 2014
Art deco architecture outside, best pool ever and absolutely top suite
for Everyoneby A verified traveler
Posted Jun 28, 2014
Wonderful, cozy suite hotel in a great location. Perfect for families that need a little space to spread out.
for Everyoneby deni from new york
Awesome vacationPosted Jun 21, 2014
Great resort with lots of attention to the smallest details!!! We will be back!
for Everyoneby Oleg from Moscow
Nice hotelPosted Jun 15, 2014
Everything was very nice. The only thing that upsets is that there is no breakfast served at the hotel.
for Everyoneby stephanie from charlotte, nc
very modern hotel. convenient to everything.Posted Jun 12, 2014
Cons: another restaurant, a little more low key
Location: beach, mallory square and devalue
service was amazing amazing. staff was very helpful in planning anything we needed. rooms were clean and the beds are very comfortable.
for Everyoneby Keith from Mandeville, LA
Quite and relaxingPosted Jun 1, 2014
Pros: The quite and the beds.
Cons: Need to improve the pool side bar.
After some problem getting checked in, it was great. The beds were so comfortable we even asked for the make of the mattress. The rooms were very quite and nicely decorated. The staff was very helpful with information and assisting with cabs. Becareful when booking, we booked a two bedroom suite for one person instead of four and was charged an additional $50.00 per day for the mistake. I mean really who would book two bedrooms for one person!