Ratings based on 1,246 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom indiana

Great location

Posted Nov 17, 2014
Stay was perfect expcept upon check out I was charged a $25 per day resort charge - which was on too of the room charge - when asked about this charge I was told it was for wireless internet, pool towels and parking! I was upset and felt like it was a charge that I was not expecting nor could I argue them about it !
4 out of 5
Recommended
for Everyone
by A verified travelerfrom J

Just Okay

Posted Nov 16, 2014
Hotel was close to beach, rooms were large. Hotel staff needed some help with their attitudes. Hotel was in need of some tlc as it was a SPG resort.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay, great employees

Posted Nov 13, 2014
Pros: The staff
Location: Walked across the street to the beach and the sea plane ride was the best experience. I also enjoyed the kayak tour through the mangroves
Would stay at this hotel again The staff was the best attribute to this hotel. Although they see a lot of tourists, they made my stay special. Thanks
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lindale TX

Love shuttle service

Posted Nov 12, 2014
Pros: Distance from downtown area - quiet atmosphere.
Shuttle to downtown was used daily. All staff members were courteous and helpful. Liked the close proximity to Smathers Beach. Only ate one meal at the Coral Crab restaurant. Food was okay, but priced too high. Pool was not heated during my stay; nor was the hot tub operable. Rooms have been renovated/updated since my last stay 3 years ago.
4 out of 5
Recommended
for Couples
by A verified traveler

Beech across from hotel.

Posted Nov 7, 2014
Pros: Cleanliness and promptness of extra bed we needed.
Cons: Getting to the room was a long walk based on the design of the hotel. Had to drag bags through pool area to take a shortcut to get out.
Pleasant experience, hotel staff was helpful. Asked for a late check out and was told that wasn't a problem. We were able to do some more sightseeing and return and check out by 4 Pm.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach

Posted Oct 29, 2014
Great hotel right near the beach very comfortable room and helpful and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom T

Fantasy Fest Weekend

Posted Oct 28, 2014
Large one bedroom apart from the living room. Excellent experience. Very professional and clean! It's our 2nd time here! Shuttle to downtown Duval Street and airport.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami Florida

Perfect get-away in a very spacious suite..

Posted Oct 22, 2014
Pros: We loved the way the staff was so very efficient, and so very helpful. The location, parking, and shuttle service makes this hotel outstanding.
Cons: All was too perfect---
Location: The beautiful beach is a few steps away. The hotel's shuttle service is convenient and so much fun, running very often and accommodating everyone.
The staff, hotel facilities, room cleanliness, and comfort were outstanding. Everything was professionally handled from our check -in to our departure.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Close to Duvall street.

Posted Oct 14, 2014
Shuttle service to downtown is great. You don't have to drive anywhere. Beautiful room, pool etc. Would definitely stay there again. Didn't want to leave. Very luxurious!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2014
Loved everything about it, especially that they are pet friendly. Andrea the concierge went out of her way to be helpful.