Ratings based on 2,496 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jackson, MS

Nice hotel and service

Posted Aug 28, 2014
We experienced a very accommodating and friendly staff. The pool area is very tropical and lush. Centrally located on island away from the Duval Street chicanery. Front of hotel has ocean view. If you want a retreat to relax this may be the place for you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, stunning pool, excellent services

Posted Aug 28, 2014
Had a perfect time in this wonderful resort which is close enough to all the action.
3 out of 5
by A verified traveler

August stay

Posted Aug 25, 2014
The pool, Tiki bar and restaurant were great. The hotel staff was tremendously helpful and happy. The rooms were a little wore but had high dollar furnishings so they were holding up well. Extremely poor AIR CONDITIONING. The hotel did have a couple of fans in my room but it stayed in the high 70's and around 80 degrees the 3 days I stayed there. It is a little far out for the 200.00 plus per night rate they charge.
5 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia

Inn at Key West Hotel review

Posted Aug 24, 2014
Pros: It had a old tropic feel decorated beautifully . Great pool!
Cons: No
Location: Location was ok
Great place! I loved the outside area! The pool was beautiful and the must have bar was great! The room was nicely decorated. I would come back here in a heartbeat!
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Great vacation spot

Posted Aug 24, 2014
Very nice inn, very we'll-kept and nice environment. Great pool area with bar and waterfalls, small sanded area and tropical decor. Staff was exceptional, everybody asking if we needed anything, helpful, opening doors, extremely friendly and accommodating. I travel with a special needs animal and they went out of their way to make sure the dog was comfortable, while doing their best to meet my special needs. Rooms are large, nicely decorated and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Warrington, PA

Tropical Setting

Posted Aug 22, 2014
Pros: The pool setting was simply amazing with beach towels to use! The 24hr gym had plenty of eqmt with A/C and a water cooler. Free WiFi
Cons: Nothing!
Location: Do a google search for Key West and investigate prior to your arrival.
We (Married couple and two young adults ages 21/25 ) enjoyed everything about this hotel! The staff was wonderful! Ice cold water with lemon was always available in the lobby and by the pool. The beds were comfortable and the rooms were clean. Staff was always there with a smile and very courteous! Nice walking path by the water directly across the street. Bob near the front desk gave us pointers on where,what and how to get to and from the fun things to do along with discounts and drawing everything up on a colorful map. The only thing that could be better would be that this hotel were located on the beach, we had to drive to the ocean. We visited Zachary state park ($1 per person entry) bring water shoes and snorkel. The beach is very rocky not good for laying on a blanket and the umbrella/chair rentals were $30. I rented a bike and rode all over town. My son and husband rented water craft and my daughter enjoyed the beaches and the hotel pool. We ate at Duffy's and got two free key lime pies, we walked around Duval street very muggy and buggy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Aug 19, 2014
This motel was very nice. The room was comfortable and modern and clean. The refrigerator was larger than you typically get and had a freezer shelf. The pool was very nice and there was a poolside bar. IHOP was right next door. this motel is a mile or two from the main downtown area, but that wasn't a problem at all.
Comment from Hotel Management
Aug 20, 2014 by Ryan, Hotel Management
Thank you for taking the time to provide feedback from your most recent stay with us. I am glad you enjoyed your room and the pool! Thank you, Ryan Batot Front Office Manager
3 out of 5
by A verified traveler

Hotel is average 3 star MAX

Posted Aug 18, 2014
My room air conditioning hardly worked. Key west In General is nothing what I expected. Beaches were dirty and nothing what I expected. And definilty not a place for mid 20s to be at nothing but family's and racist.
Comment from Hotel Management
Aug 21, 2014 by Ryan, Hotel Management
Thank you for taking the time to provide feedback about your stay. We're sorry to hear that Key West did not meet your expectations. Sincerely, Ryan Batot Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Galveston, Tx

Beautiful pool!!!

Posted Aug 16, 2014
Need ice machines & a shuttle to town since it's a bit far. Maybe some "security" around the pool to keep the children in line. Bar staff is awesome!! Lovely place. We had a great week.
Comment from Hotel Management
Aug 21, 2014 by Ryan, Hotel Management
Thank you for taking the time to provide feedback about your stay. I'm happy to let you know that we have new ice machines on the way! We're glad to hear that you had a great week here in Key West and will pass on your compliments to our bar staff. Appreciatively, Ryan Batot Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from palm harbor fla

Acceptable but not outstanding

Posted Aug 13, 2014
AC failed to get room below 74, was told they are aware but it's really hot out
Comment from Hotel Management
Aug 24, 2014 by Ryan, Hotel Management
Thank you for taking the time to provide us with your feedback. I am sorry to hear about the inconvenience you encountered with the air conditioning not cooling the room. We are susceptible to very warm temperatures and do our best to prevent issues like the one you experienced from happening. I hope you decide to give us a second chance in the future. We appreciate your business. Thank you, Ryan Batot Front Office Manager