Ratings based on 2,508 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Chicago, IL

It was ok, but not the best place to stay.

Posted Sep 11, 2014
Door locker was broken. Conditioner was very old and noisy. Breakfast in cafe was not tasty and too overpriced.
4 out of 5
Recommended
for Everyone
by A verified traveler from jacksonville

Posted Sep 8, 2014
Ice machine was out which kinda sucked. Other than that the stay was nice
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Sep 2, 2014
I like this hotel!they have a good room condition and they provide wifi and parking for free!I really like their swimming pool!It is really clean and beautiful!I think they need improve their room cleaning. The pillows are dirty with hairs. overall this hotel is good for staying!
Comment from Hotel Management
Sep 7, 2014 by Ryan, Hotel Management
Thank you for sharing feedback from your most recent stay with us. We are glad to hear you enjoyed the pool. We appreciate your compliments and I will be sure to share your concerns with our Executive Housekeeper. We appreciate your business and hope you decide to visit us again in the future. Thank you, Ryan Batot Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Gorgeous Luxury Accomodations!

Posted Aug 30, 2014
Pros: Absolutely Everything!
Cons: Airport and shuttle service.
Location: Short ride to Duval street and Front street. Airport easily accessible"
Traveled for business but hotel staff make be feel like family. The only other time I felt this pampered was at a four seasons resort in Hawaii. Marvelous. I will definitely come back. This was business and it had everything I needed. Such a short distances to all the highlights.
Comment from Hotel Management
Sep 7, 2014 by Ryan, Hotel Management
Thank you for sharing feedback from your most recent stay with us. Your comment about the staff making you feel like family is much appreciated. I will be sure to pass this on to the team. We appreciate your business and look forward to your next visit. Thank you, Ryan Batot Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from wooster,ohio

Very nice hotel definently tropical paradise

Posted Aug 30, 2014
Pros: The tropical plants and feel that you got it was so beautiful
Cons: I think you should offer a continental breakfast
Location: That's were the disappointment came into play . Not nearly enough resteraunts around and I wish that a beach would have been right there.
The hotel was awesome ! Very clean I must agree the pool was beautiful the pool water was a little too warm .
Comment from Hotel Management
Sep 3, 2014 by Ryan, Hotel Management
Thank you for sharing feedback from your most recent stay with us. We appreciate the kind words about the property as well as your business. We hope you decide to visit us again in the future. Thank you, Ryan Batot Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Jackson, MS

Nice hotel and service

Posted Aug 28, 2014
We experienced a very accommodating and friendly staff. The pool area is very tropical and lush. Centrally located on island away from the Duval Street chicanery. Front of hotel has ocean view. If you want a retreat to relax this may be the place for you.
Comment from Hotel Management
Sep 3, 2014 by Ryan, Hotel Management
Thank you for taking the time to provide us with feedback from your most recent stay. We appreciate the kind words about the property as well as the staff. I will be sure to pass these compliments onto the staff. We appreciate your business. Thank you, Ryan Batot Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, stunning pool, excellent services

Posted Aug 28, 2014
Had a perfect time in this wonderful resort which is close enough to all the action.
Comment from Hotel Management
Sep 3, 2014 by Ryan, Hotel Management
Thank you for taking the time to provide us with your feedback. We are glad to hear you had a perfect time. We appreciate your business and hope you decide to visit us again in the future. Thank you, Ryan Batot Front Office Manager
3 out of 5
by A verified traveler

August stay

Posted Aug 25, 2014
The pool, Tiki bar and restaurant were great. The hotel staff was tremendously helpful and happy. The rooms were a little wore but had high dollar furnishings so they were holding up well. Extremely poor AIR CONDITIONING. The hotel did have a couple of fans in my room but it stayed in the high 70's and around 80 degrees the 3 days I stayed there. It is a little far out for the 200.00 plus per night rate they charge.
Comment from Hotel Management
Sep 3, 2014 by Ryan, Hotel Management
Thank you for sharing feedback from your most recent stay with us. We appreciate the kind words about the hotel amenities as well as the helpfulness of the staff. I am sorry to hear about the inconvenience you encountered with the air conditioning unit in your guest room. I will be sure to pass this on to our Chief Engineer to investigate this issue. We appreciate your business and sharing your concerns. Thank you, Ryan Batot Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia

Inn at Key West Hotel review

Posted Aug 24, 2014
Pros: It had a old tropic feel decorated beautifully . Great pool!
Cons: No
Location: Location was ok
Great place! I loved the outside area! The pool was beautiful and the must have bar was great! The room was nicely decorated. I would come back here in a heartbeat!
Comment from Hotel Management
Aug 29, 2014 by Ryan, Hotel Management
Thank you so much for taking the time to review your recent stay. I am so glad you enjoyed the stay, the pool is definitely an oasis! We look forward to seeing you again in the future! Ryan Batot Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Great vacation spot

Posted Aug 24, 2014
Very nice inn, very we'll-kept and nice environment. Great pool area with bar and waterfalls, small sanded area and tropical decor. Staff was exceptional, everybody asking if we needed anything, helpful, opening doors, extremely friendly and accommodating. I travel with a special needs animal and they went out of their way to make sure the dog was comfortable, while doing their best to meet my special needs. Rooms are large, nicely decorated and clean.
Comment from Hotel Management
Aug 29, 2014 by Ryan, Hotel Management
Thank you so much for providing feedback on your recent stay. I am happy to see you enjoyed your stay! I will pass on your compliments to the staff, they enjoyed having you here. We look forward to seeing you in the future. Ryan Batot Front Office Manager