Ratings based on 3,700 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2015
Good, clean room. Was surprised to pay for parking.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Great Hotel!!!

Posted Jun 21, 2015
Wonderful experience, excellent staff and I loved the room!!!
Comment from Hotel Management
Jun 22, 2015 by Bill, Hotel Management
Glad to hear you enjoyed our hotel. It was a pleasure serving as your home away from home. Have a good week, Bill
5 out of 5
Recommended
for Everyone
by A verified traveler

Estancia The inn Key West

Posted Jun 18, 2015
Excelente hotel, la habitación muy comida y limpia, la ubicación también excelente
Comment from Hotel Management
Jun 23, 2015 by Bill, Hotel Management
Thank you for taking the time to write a review we look forward to seeing you again. Bill
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel

Posted Jun 16, 2015
Room very clean and spacious. Professional staff. Good service in tiki bar. No entertainment at all. Very expensive hotel.
Comment from Hotel Management
Jun 17, 2015 by Bill, Hotel Management
THank you for staying with us. It was a pleasure serving as your home away from home. Bill
4 out of 5
Recommended
for Everyone
by A verified traveler from Massapequa, NY

Resort Fee? This is no resort!

Posted Jun 7, 2015
Nice hotel ... wouldn't call it a resort. Minimal on-site food services. Far away from all of the Key West attractions. Room was the furthest from the pool (and our view was the parking lot).
Comment from Hotel Management
Jun 10, 2015 by Bill, Hotel Management
Thank you for taking the time to write a review. It was a pleasure having you stay with us. Please accept my apologies for the limited food options. True we are about 3 miles from downtown but on the good site its quiet here and we are only a $15 cab ride away from the excitement of duval street. Thank you again Bill
5 out of 5
Recommended
for Everyone
by A verified traveler from Cold Spring, Ky

Very Nice Hotel

Posted Jun 5, 2015
Pros: Great pool and pool bar, very attentive staff and very comfortable and good size room with balcony.
Cons: Cost could be more reasonable but you are in Key West afterall
Location: There is a Publix grocery store nearby for anything you need as well as an IHOP and a Wendy's next door. Duval Street is two miles away; $15 cab ride.
The Inn at Key West is a very nice hotel with all you would expect from a higher end Inn. The pool is the largest hotel pool on the island and it is great; as is the pool bar. The only negative is they do keep an eye on bringing your own drinks in and the pool bar prices are not cheap. You need to bring whatever drinks in from your room in a large cup and you will be fine. The staff and concierge is first class, as is the room quality. The rooms are fairly large with refrigerators and nice balconies overlooking the water or the pool.....ask for the view of the water. The beds are wonderful. To get to Mallory Square and Duval Street, where all the restaurants and bars are, will cost you a $15 cab ride unless you choose to rent one of the many scooters available. There you will find most of the 350 bars located on the island that feature every kind of music. If you don't mind the additional cab money, The Inn is a perfect balance where you can be in a nice, quiet atmosphere during the day while still being reasonably close to the night life for later on. I would recommend renting the jet skis one morning for a couple hours. It is listed as a "guided tour" but once the guide sees you can ride safely the rules are pretty loose and the skis go over 50 MPH. If you go by 10:00 A.M. it's $100 and well worth it as you get to see many parts of the Keys you can only see from the water and with a guide. Overall, I would highly recommend the Inn at Key West and a trip to Key West.
Comment from Hotel Management
Jun 8, 2015 by Bill, Hotel Management
Al Thank you for your review. I am glad to here you enjoyed your experience with us. Have a great week. Bill
3 out of 5
by A verified traveler from san francisco

Smells really bad around that bar area

Posted Jun 5, 2015
Nice lobby. Small rooms , bar area smells really bad to me . Smell like someone threw up and never cleaned up. I would not come back to this hotel. I would try other hotel if I visit key west again. But if they improve the Bar environment . I will stay there.
Comment from Hotel Management
Jun 8, 2015 by Bill, Hotel Management
K I am very sorry about your negative experience at our bar area. I have spoken with the restaurant staff about your comments. We take cleanliness very seriously. I ensure you the situation you experienced has been resolved. We sincerely apologize please forgive us. Bill
3 out of 5
by A verified traveler

Posted Jun 3, 2015
The location is good, but the view and outside environment of the room is not good.
Comment from Hotel Management
Jun 5, 2015 by Bill, Hotel Management
Thank you for taking the time to write a review we are glad you liked the hotels location. But are very sorry you did not care for the environment. Have a great weekend Yours in hospitality Bill
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago IL

A private oasis and retreat - awesome!

Posted Jun 2, 2015
Pros: See above
Cons: Price of meals in the Hammocks Cafe - good food & convenient - but other options nearby were more competitively priced.
Read about the distance to town and was initially concerned, however, this was a bonus for us - ability to relax by the pool was priceless! Have to tell you - we had room 214 and it's the best room in the house. Second floor - directly overlooking the pool and gorgeous view!
Comment from Hotel Management
Jun 3, 2015 by Bill, Hotel Management
Great to hear about your experience. It is nice to be away from all the busyness downtown and be able to relax. We look forward to seeing you again in the future. Bill
4 out of 5
Recommended
for Everyone
by A verified traveler from Palm Harbor, Florida

Honeymoon

Posted Jun 1, 2015
Great pool, lobby and most staff. Housekeepers could not speak English well enough. Out of 6 nights stay we only received wash clothes 2 days. The tub did not drain very well. The fitness room air conditioner barely cools. Otherwise an awesome hotel stay.
Comment from Hotel Management
Jun 3, 2015 by Bill, Hotel Management
Congradulations. Thank you so much for spending your honeymoon with us. I will share your concerns with my housekeeping manager. Thank you again for staying with us. Your in hospitality Bill