Ratings based on 1,162 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ANTIBES

hôtel de luxe

Posted Nov 12, 2014
Pros: Grande terressage, au calme. Décoré avec gout.
Cons: Petit déjeuné du restaurant un peu cher.
Situé à key west,hôtel très agréable. Les chambres sont spacieuses, grand confort. Machine nespresso à disposition, grande terrasse, au calme. Le personnel est charmant. Belle salle de sport.
2 out of 5
by A verified travelerfrom Cincinnati

Don't Stay here.

Posted Nov 11, 2014
Cons: If you are going to charge a resort fee, make sure you are delivering on the amenities!
If you want a fantastic experience, spend a little extra money and stay next door at the Southernmost. Room was average. Bathroom could have been cleaner upon our arrival. On the first full day, we were asked to let maintenance have access to our room for two hours to fix an electrical issue. Apparently the access to the box was in our room. The second morning our cable was out for more than five hours. When I went to the front desk, the manger said she was sorry for the inconvenience but offered nothing more. During our entire stay the fitness center was closed to replace the floor. When i checked out it was especially annoying to pay the added resort fee knowing some of the amenities that we had hoped for were unavailable (fitness center and cable). The Waldorf brand did not live up to our expectations. We visit Key West quite often and recommend it to friends. We wont be sending anyone here.
4 out of 5
Recommended
for Couples
by A verified traveler

Great beach and room, staff average

Posted Nov 10, 2014
Great location, beach was great. Service was not very good at all except for the guys that got you set up with chairs and towels on the beach. They were great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great week !

Posted Nov 8, 2014
We were extremely happy with our stay , Everything was wonderful
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Omaha, NE

Great stay!

Posted Nov 8, 2014
Great hotel and the private beach is just icing on the cake! Will definitely be returning!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom M. NY.

Great Beach Hotel

Posted Nov 5, 2014
Very enjoyable, great views and friendly staff. Xoxo xoxo xoxo xoxo xoxo
2 out of 5
by A verified traveler

Akzeptables Hotel mit schwachem Service

Posted Nov 2, 2014
Pros: Die Lage und die Strandanlage mit Pool
Location: Das Hotel liegt in Strandnähe, Ortsmitte fußläufig erreichbar
Keine Unterstützung beim Gepäck, mäßiger Restaurantservice, Zimmer sauber, Klimaanlage in den Zimmern störend laut, kleiner Strand gepflegt und auch sonst in Ordnung, Hotellage gut
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Indiana

key west on the beach

Posted Oct 31, 2014
Pros: hotels directly on the ocean are a little hard to find. This was a wonderful exception.
Cons: Take off the $25 daily amenity charge. It should already be included in your hotel bill.
Location: Great location down by Southernmost point. Can walk to duvall.
The resort facilities itself were wonderful, ei directly on the beach with breathtaking views. Pool was nice and roomy with a nice work out facility. It was a bit pricey and there are hidden fees. We did not rent a car while there but if you do drive, you will have to pay to park each day at the resort. There is a $25 charge each day you will find on your bill for "resort" amenities. When I ask about this, it was for use of the pool and the usual things that should be included in your hotel charge. Our room was a bit disappointing, small and drab in appearance. Nonetheless, to have a beach view in Key West is rare and this will not disappoint you.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom l

excellent

Posted Oct 28, 2014
It was an excellent experience staying at this hotel. the comfort, cleanliness, location, the beach just behind our room.... Couldn't have asked for more
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach. Friendly helpful staff

Posted Oct 27, 2014
Language barrier with housekeeping. Elevator broken for 4 days. We were on fourth floor. Loved pool, beach and front staff and pool staff