Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
4.0 Room cleanliness
4.2 Service & staff
3.2 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Not good

Posted Aug 23, 2014
Needs major investment. Could be a 4star hotel but falls well short. Our friends ate in the restaurant and said that apart from the foie gras the food was awful so we did not go.
2 out of 5
by A verified traveler from UK

No further comment

Posted Apr 30, 2014
Pros: location near Carcassonne
Cons: see comments above
Location: The splendid Carcassonne!!
The hotel is a lovely building but greatly in need of considerable upgrading throughout. The wifi did not work in the room and hardly functioned in the common parts of the hotel; most people nowadays unless retired and at total leisure are in regular need of good internet connections to enjoy the vacation and meanwhile stay in touch with clients and colleagues. In short, the old world charm of the building, location and grounds were spoiled by the lack of investment in the property......Owners politely accepted that we did not want to stay longer than one night
5 out of 5
Recommended
for Everyone
by Trinigirl from Toronto, Canada

Beautiful, romantic chateau

Posted Sep 9, 2013
Pros: I liked everything about this place, would return for sure.
Cons: Perhaps Wifi as it is only accessed in the bar/reading room.
Location: Visit to the unbelievable UNESCO heritage site of Carcasonne. Carcasonne has to be seen to be believed.
Spent only one night here, but from the moment you arrive, the greeting at reception was first class. You were made to feel as if this is your home. Elegant sitting room, large bedrooms with views of the mountain and lovely paintings on the walls, nice pool. A beautiful chateau with lots of history. Great dinner and a great buffet breakfast. Sorry that we were only staying for one night, but that was because of wifi limited only to one area i.e. the bar sitting room.
5 out of 5
Recommended
by A verified traveler

Posted Aug 23, 2012 on Hotels.com
The hospitality and the hotel restaurant is magnificent. Great food and wine. The rooms are very nice and spacious. Loved it and would definitely would return.