Ratings based on 398 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2015
We had to wait a while for our room to be ready, even though we did not arrive til late afternoon. The room was clean. We were on the ground floor by the parking lot and there was a wedding in a tent that was kind of noisy. But all in all the hotel was nice and I would try it again and recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Algonquin IL

Always A Great Stay

Posted Jul 23, 2015
We've stayed at the Abbey many times throughout the years and have always enjoyed the experience. Will definitely go back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from illinois

Very nice well organized hotel.

Posted Jul 18, 2015
Pros: The easy access to the activities. Food was in walking distance. The rooms were Very comfortable. Easy for the handicapped and elderly.
Cons: ?????
Location: Towns around we're close enough to travel to. Many different places to eat and socialize.
Had a great time. Workers were very nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Absolutely gorgeous!

Posted Jul 16, 2015
Had a girls weekend and the spa services were awesome!
4 out of 5
Recommended
for Everyone
by A verified traveler

Mini Vacation with my teenage daughter and friend.

Posted Jul 9, 2015
The Abbey is very well maintained. The weather was not good but fortunately there are enough options to keep everyone happy. A huge criticism I have is of the Avanti spa. The facilities are beautiful but I over paid for the worst manicure/pedicures ever. The food and wait staff at all of the Abbey restaurants was mediocre at best. I highly recommend the Lake Geneva boat tour that includes a tour of the Black Point Estate...fabulous!
5 out of 5
Recommended
for Everyone
by A verified traveler from aurora il

Great fun for the whole family

Posted Jul 8, 2015
A very comfortable and fun stay for the whole family!
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

everything about hotel is excellent!

Posted Jul 5, 2015
Would definitely stay again! Perfect amenities all around!
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Beautiful hotel, be prepared to pay for an upgrade

Posted Jun 29, 2015
Pros: Everything but the housekeeping service.
Cons: More vegetarian /restricted diet menu options would be great!
Location: Peaceful and pleasant 10 mile drive to downtown Lake Geneva.
Hotel staff was very pleasant, check was smooth but the view from the room was facing a brick wall. Be prepared to pay for an upgrade if you want a pool or harbor view. Harbor view was breathtaking but be sure to ask for a view unobstructed by trees. Hotel restaurants (The Waterfront and 240 Degrees West) were excellent and the staff again friendly and professional. Unfortunately the housekeeping staff is very slow. While check out is 11 AM and check in is 4 PM. We chose to skip housekeeping one day because we returned to our room after 3:30 PM and our room was not serviced. Two days later when we returned to our room after 3:30 and our room was not serviced we asked a maid to service our room. One hour later the bed and towels were attend to but the room had not been vacuumed nor trash removed. We again had to call Housekeeping to replace used coffee cups, coffee, etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from wautoma wisconsin

Fun for a family of any age

Posted Jun 27, 2015
Pros: The cleanliness
Location: Walking distance to the beach and local hang out
There was plenty to do for all ages of children. If you didn't bring children you could relax in an adult only pool or go to the numerous friendly bars within the compound. Staff was very friendly and professional
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Wonderful romantic getaway!

Posted Jun 8, 2015
This hotel exceeded my expectations. Absolutely beautiful and romantic getaway. Couldn't be happier.