Ratings based on 120 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from ca

Nice hotel

Posted Sep 21, 2014
Friendly people and good breakfast. Close to the university.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

The BEST Free Breakfast!

Posted Sep 3, 2014
The best free breakfast I've had at these 2 star type hotels. Lots of selections, always available at 6AM for the early risers. Other restaurants within walking distance. Easy access to Dallas or Canton for First Monday. Would stay again.
2 out of 5
by A verified traveler from NJ

Best Western 4110 W. Airport Fwy, Irving, TX

Posted Aug 10, 2014
I originally booked this hotel for 3 nights while I stayed in Forney, TX, but then I booked 2 nights in Forney and then one night in the Irving Best Western so I could be near the airport for an early Monday AM flight. I had booked a NON-SMOKING room in both hotels and the hotel in Forney was beautiful. I called the Irving Best Western Sunday to make sure we could have a late check in because it was going to take me almost an hour to get there after the family party. The girl told me she didn't even have a reservation for me!!!! I told her that I had the confirmation and Itinerary # on my iPhone. She had me on hold for quite a while and then said they finally found the reservation - they had called Expedia directly because Expedia forgot to send the info to the hotel. She told me a late check in was fine so we got there about 10:30. I had to take the rental car back to the airport. The lady told me to bring the car back and someone from the hotel would pick us up. So we got back to the hotel after 11:30 pm. We were exhausted and had to get up at 5:00 am to go the airport. We finally got to our room and it reaked of smoke !!!!!! It was so disgusting. I specifically stated NON-SMOKING. My daughter didn't feel good and wanted to just go to sleep. We had carried our luggage up 2 floors and thru an outdoor hall. My daughter did not want to go down and get another room- I did. Her blanket had a cigarette burn on it ! I have a picture of it.
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Jun 23, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by Danielle from Texas

Very nice!

Posted Jun 10, 2014 on Hotels.com
Hotel was very nice and clean. We would definitely stay there again.
5 out of 5
Recommended
for Personal Event
by Scotty from Dallas,Tx

Awesome hotel

Posted Jun 3, 2014 on Hotels.com
the rooms are very very nice! staff is beyond friendly and its a really comfortable place to stay
3 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted May 30, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Daphne from LA

Excellent hotel & staff

Posted May 28, 2014 on Hotels.com
This was truly an exceptional hotel stay with excellent management and it shows. I travel VERY frequently and I am always researching hotels for cleanliness and customer service, but even when they have good reviews, I don't always trust them because I am super particular. However, their nearly 5 stars is truly deserved. It was super clean, the staff was very friendly and accommodating on a couple of minor hiccups (helping me dry my clothes), all of the amenities (Wi-Fi, pool, laundry), it's very convenient to services and in a decent neighborhood. Would/will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Service

Posted May 21, 2014
Pros: Good service, nicely appointed room, very clean facility, delicious breakfast!
Cons: nothing
Location: We didn't stay long enough to explore the area.
We were traveling late, so I called to make sure our room wouldn't be given away. The night clerk was very friendly and assured us that the room would be waiting. When we arrived, the luggage dollies were all left in hallways upstairs. As my husband and I debated about whether or not we wanted to hunt one down, the clerk said, "I'll just run upstairs and see if I can find one. I can tell you are tired." That was such a wonderful gesture and indicative of the kind of service we received there.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 16, 2014 on Hotels.com