Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

College overnight

Posted Feb 24, 2015
Second stay here. Clean quiet friendly staff. Only difficulty was getting in because of the unexpected constunction on the front entry. Made unloading a bit challenging. And continental breakfast was very limited. Pretty much cereal and toast. Lots of things "out of order". First visit this was not the case.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maine

Visiting local college.

Posted Dec 14, 2014
Pros: Cleanses, breakfast, pool and location. Staff was very friendly.
Cons: Nothing
Location: The mall is right behind the hotel along with several restaurants in the area.
Vey nice room with a good breakfast. Staff was vey friendly and helpful. We were here for three nights and the only complaint was the rattling of the plastic on the outside of the building. There is some outside remodeling being completed. Overall an excellent experience.
Comment from Hotel Management
Dec 22, 2014 by Angie, Hotel Management
Thank you so much for letting us know about your stay experience. I am so pleased that you enjoyed your stay. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2014
Staff were most accommodating regarding our beagle. We received a room on the first floor near a side exit that exited onto a large grassy area ideal for exercising our dog. I would recommend the hotel to anyone traveling with pets.
Comment from Hotel Management
Dec 22, 2014 by Angie, Hotel Management
I am so pleased you enjoyed our pet friendly hotel. We look forward to seeing you and your furry family members again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Report Room Maintenance Issues but Great Stay!!!

Posted Nov 30, 2014
Pros: Staff, room and breakfast. How they professional handled a maintenance issue in our room.
Cons: Might want to work with housekeeping to report problems in rooms and ensure they're fixed.
Location: Excellent. Mall is right there and several good restaurants.
I give this hotel an A+ for how they handled a room maintenance problem, quality of their rooms and breakfast buffet!!!! Toilet was running and flushing every few minutes. We already had unpacked but offered another room. Closed bathroom during the night to dim sound. Spoke to front desk next day and Christina was very professional. Offered us an upgrade, to move us, and comped our first night. That is the right way to handle unhappy guests with maintenance issues that should have been done prior to renting the room. Might want to work with housekeeping to report these problems and ensure they're fixed. I would book again! Great price and accommodations!!!!
Comment from Hotel Management
Dec 22, 2014 by Angie, Hotel Management
Thank you for letting us know about your stay experience. I apologize that you were inconvenienced by the toilet running and I will address the issue with the staff. I am pleased that the desk was able to get the situation taken care of for you.
5 out of 5
Recommended
for Business Travelers
by Vickifrom Herrin

Decatur, IL

Posted Nov 14, 2014 on Hotels.com
Everything was great. Thanks
Comment from Hotel Management
Feb 21, 2015 by angie, Hotel Management
Thank you for letting us know about your stay. I am so pleased that you enjoyed your visit.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

5

Posted Oct 13, 2014 on Hotels.com
Very Nice stay was only there one night but would consider staying longer if my work allowes.
Comment from Hotel Management
Jan 3, 2015 by angie, Hotel Management
I am so pleased you enjoyed your stay. We look forward to seeing you again on your next visit.
5 out of 5
Recommended
by Frankfrom Florence

Good Stay

Posted Sep 24, 2014 on Hotels.com
Overall, a very nice stay. Our room's renovation had just been completed.
Comment from Hotel Management
Jan 3, 2015 by angie, Hotel Management
Thank you for letting us know about your stay. I am so pleased that you enjoyed our newly renovated rooms. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wsconsin

Bath room space

Posted Sep 1, 2014
I am available Hampton inn well. Overall is very good. I feel bath room was smaller than another Hampton inn hotel. But I like Hampton inn hotel , I will also stay next time.
Comment from Hotel Management
Oct 31, 2014 by Angie, Hotel Management
Thank you for letting us know about your stay. We look forward to continued service at Hampton Inn.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nashville

Decatur

Posted Jul 20, 2014
Excellent clean hotel close to shopping and restarunts
Comment from Hotel Management
Jan 31, 2015 by Angie, Hotel Management
I am so pleased that you enjoyed the hotel and our convenient location. We look forward to seeing you on your next trip to our area.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jul 15, 2014 on Hotels.com