Ratings based on 94 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from south bend, IN
Closest hotel to UWWPosted Aug 22, 2014
Standard 3 star hotel. Clean and staff was very helpful.
for Everyoneby A verified traveler
Convenient location, pleasant peoplePosted Aug 4, 2014
Cons: Carpet could be cleaner.
Nothing fancy but very convenient. Everything you need for a stop-over. Will stay again.
by A verified traveler
Posted Jul 28, 2014
We got to our room and the first thing we had to do was look for the remote for the t, v which we could not find so we call the front desk and they set someone up finally after about ten min and then he looked and could find it BUT he did find A LOT of trash from the guess before. Which is really gross the tv remote ended up on the housekeepers cart which again took some time cause she didn't speak English . The inside of the desk drawer was dirty also. And the back door never locked anyone could walk in
by A verified traveler from Chicago
OK hotelPosted Jul 21, 2014
Pros: The Good - Room furnishings were modern and clean The pool was very nice, as was the sauna, and small gym
Cons: The Bad - AC did not work in one of our rooms, we complained and were told that "that's how air conditioners worked"
Location: We were visiting Lake Geneva about 25 miles away
The hotel is either an older hotel that they are trying to rehab, or a nice hotel that is sliding down the hill.
by Kari from Chicago, IL
Nice hotel but disappointing stayPosted May 31, 2014
Pros: Cleanliness of the rooms Surface comfort of the beds Location
Cons: Hire a new night clerk Place guests further from the breakfast room when the hotel is not full
Location: Plenty of local and chain restaurants UW-W Great salon, Bellezza Hair Design, right down the road Whitewater Lake is nearby
The girl that checked us in was pleasant and professional. The room was sunny and clean with plenty of amenities. The hotel was nice and comfortable until it was time for bed. The bed was uncomfortable once we got under the covers. There was clearly a plastic sheet on the bed under a few layers so it was difficult to relax enough to sleep. The hotel was noisy even though it was a Thursday night with very few guests. The night clerk was part of the noise that started before 6 am. Since our room was kitty-corner from the breakfast room, we heard everything that went on in there. I was startled to find out that half the noise from that room was the night clerk who was talking very loudly with the guests. When we went to the desk to check out, he was not at the desk. He was hanging out in the breakfast room so although we were in a hurry we had to go get him and wait for him to stroll back to the desk. He was very unprofessional and was dressed like he worked in a service station. My husband also informed me that he was making very racist comments in the breakfast room when he went in to get me juice. The hotel was nice but the noise and night clerk have ensured that we will never go there again.
Comment from Hotel Management
Jun 13, 2014 by General Manager, Hotel Management
I am so terribly sorry for the lack of customer service from our desk clerk. I truly appreciate you taking the time to let me know of his behavior. I may have never knew this was going on if you wouldn't have let me know. I hope you will give us another chance. We would be more than happy to put you in a different room away from the breakfast area. Thank you again & I hope we will have the chance to change your mind.
for Everyoneby A verified traveler
Right on campusPosted May 13, 2014
Cons: Pillows, breakfast.
Breakfast was........lacking. Room was fine, decent place for a college campus hotel.
for Overnight Stay Before Destinationby Bob & Debbie from Mount pleasant, WI
Nice HotelPosted May 5, 2014 on Hotels.com
The King standard room was nice. Large refrig. Micro. Comfortable bed. Large chair. Desk and chair. Bathroom small. Good breakfast. Would if like to see one meat choice like sausage links or biscuits gravy. Otherwise. The staff was friendly.
for Business Travelersby Rob from Clintonville
Posted Apr 28, 2014 on Hotels.com
Was a nice hotel to stay in.
for Everyoneby Lisa from Oregon, WI
Convenient hotel for visiting friends in vicinity.Posted Mar 29, 2014
Pros: Location and beds were comfortable.
Cons: The price based on occupancy.
Location: College town - we were visiting friends in the area. There is shopping and restaurants within walking distance.
We were given a pleasant room and offered the continental breakfast (from 6 am - 10 am). We didn't get up in-time for the breakfast but the area of service seemed pleasing. It is a well maintained older hotel. The price $95 total for one night was a bit high since the hotel was probably on 1/4 full (if that).
Recommendedby cwj from Whitewater
Very nicePosted Mar 25, 2014 on Hotels.com
Service was great, front desk was very helpful and free breakfast was nice.