All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Best western kiva inn on Mar 15, 2024
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks
Response from Best Western Kiva Inn on Mar 2, 2024
Thank you for taking time to post your review. By telling us what you liked and how we can improve, you are helping us deliver an excellent experience to our future guests. Thank you again for your review.
Staff was very pleasant. Property was clean. I did not like having to pay a refundable $100.00 to cover any potential purchases during my stay. I checked in late and was leaving first thing in the morning. Otherwise, very nice experience.
A great affordable option close to the interstate and downtown. Clean rooms, comfortable beds, and a solid breakfast. Will book again.
Brit
Stayed 2 nights in Feb 2024
Response from Best Western Kiva Inn on Feb 12, 2024
Dear Guest,Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again
Very friendly staff. Clean property.
We reached for breakfast 5 minutes before the closing but they refilled all the fruits, yogurt and snacks for us.
Rajni
Stayed 1 night in Feb 2024
Response from Best Western Kiva Inn on Feb 9, 2024
Dear Guest,Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again
Response from Best Western Kiva Inn on Feb 9, 2024
Dear guest,Thank you for taking time to post your review. We appreciate your views and look forward to welcome you on your next visit to Fort Collins. Thanks once again.
Old outdated rooms that need repaired,paper thin walls. We could hear everything in the room next to us like it was our room. We booked a non smoking room, got put in a smoking room. This place is horrible, ran down and not pleasant at all!
amy
Stayed 1 night in Feb 2024
Response from Best Western Kiva Inn on Feb 3, 2024
Thank you for taking time to post your review. While I would like to apologize for any inconvenience to you during your stay, we wish to state that you checked in to the room originally booked by you. We had offered you to move yo non smoking room which was turned down. This property has been a favorite place to stay for many of our guests. Thank you once again for your time.
We were traveling to take our sick kitten to CSU Vet school. The pet room we had is perfect - close to the door and partially tiled for a nice place to set up pet stuff.
Barbara
Stayed 1 night in Dec 2023
Response from Best Western Kiva Inn on Jan 17, 2024
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins
Response from Best Western Kiva Inn on Jan 17, 2024
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again.
10/10 Excellent
Paul
Dec 19, 2023
Paul
Stayed 1 night in Dec 2023
Response from Best Western Kiva Inn on Jan 17, 2024
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again.
6/10 Okay
Rilie
Dec 15, 2023
Rilie
Stayed 1 night in Dec 2023
Response from Best Western Kiva Inn on Dec 16, 2023
Thank you for taking time to post your review. By telling us what you liked and how we can improve you are helping us deliver an excellent experience to our future guests. Thank you once again.
6/10 Okay
Robert
Business traveler
Dec 15, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Robert
Stayed 2 nights in Dec 2023
Response from Best Western Kiva Inn on Dec 15, 2023
Thank you for taking time to post your review. By doing so you are helping us make possible improvements in the system to offer an excellent guest experience to our future guests. Thank you once again.
6/10 Okay
Brian
Traveled with family
Dec 2, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok hotel, not great
Brian
Stayed 2 nights in Nov 2023
Response from Best Western Kiva Inn on Dec 15, 2023
Thank you for taking time to post your review. By doing so you are helping us make possible improvements in the system to offer an excellent guest experience to our future guests. Thank you once again.
10/10 Excellent
David
Nov 24, 2023
Clean
David
Stayed 1 night in Nov 2023
Response from Best Western Kiva Inn on Dec 15, 2023
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins
Was not worth $360 per night. Outrageously high priced.
Debra
Stayed 1 night in Oct 2023
Response from Best Western Kiva Inn on Oct 16, 2023
Thank you for taking time to post your review. By telling us what you liked about your stay and how we can improve you are helping us deliver an excellent experience to our future guests. Thank you once again
2/10 Terrible
Brendan
Oct 16, 2023
Brendan
Stayed 1 night in Oct 2023
Response from Best Western Kiva Inn on Dec 15, 2023
Thank you taking time to post your review without actually staying at the property. Thank you once again.
10/10 Excellent
Laura
Oct 15, 2023
Laura
Stayed 1 night in Oct 2023
Response from Best Western Kiva Inn on Dec 15, 2023
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins
Response from Best Western Kiva Inn on Oct 16, 2023
Dear guest, Thank you for taking time to post your review. We appreciate your views and look forward to welcome you on your next visit to Fort Collins. Thanks once again
Super staff, breakfast on point and allowed my fur baby to be able to stay with us. The surrounding area is a bit so so. Noisy street but quiet down in the evening. Super clean!!
The Boss
Stayed 1 night in Oct 2023
Response from Best Western Kiva Inn on Oct 22, 2023
Dear Guest, Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again.
I tried to get the room online for late Wednesday early Thursday morning and did it online and it pushed me to a Thursday afternoon check in instead of 1 am Thursday morning. I had to pay for two nights of a room that I only needed once and couldn’t get any help resolving this issue. The hotel couldn’t help and the website wouldn’t help either. I’m going to stop using this app because of this. I’ve had a problem before that was handled smoothly but this one was poorly handled.
Dan
Stayed 1 night in Oct 2023
Response from Best Western Kiva Inn on Oct 16, 2023
Dear Guest, Thank you for taking time to post your review. I would like to emphasize here that our check in time starts at 3 pm and in case you checked in at 1 am, you have to pay for that night. We would request you to please follow the check in time and hopefully there should not be any issues. Thank you once again.
10/10 Excellent
Darlene
Oct 11, 2023
Darlene
Stayed 1 night in Oct 2023
Response from Best Western Kiva Inn on Oct 16, 2023
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins.
Very nice, clean, super friendly and helpful staff,, even suggested great restaurant next door.
Verified traveler
Stayed 1 night in Oct 2023
Response from Best Western Kiva Inn on Oct 16, 2023
Dear Guest, Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins.
Response from Best Western Kiva Inn on Oct 16, 2023
Dear Guest, Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins
Response from Best Western Kiva Inn on Oct 2, 2023
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins . Thanks once again
We liked this hotel. It's clean and well maintained, and the staff are very nice. Good hotel for pets. A very good restaurant right next door. A convenient place to stay when traveling on hwy 25.
Diane
Stayed 1 night in Sep 2023
Response from Best Western Kiva Inn on Oct 2, 2023
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again
Great stay and reasonable rate! Nice staff and modern rooms.
Eva
Stayed 1 night in Sep 2023
Response from Best Western Kiva Inn on Oct 2, 2023
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again
Response from Best Western Kiva Inn on Oct 2, 2023
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again
Response from Best Western Kiva Inn on Sep 23, 2023
Dear Guest,Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks.
Response from Best Western Kiva Inn on Sep 23, 2023
Thank you for taking time to post your review. By telling us what you liked and how we can improve you are helping us deliver an excellent experience to our future guests. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins.
Response from Best Western Kiva Inn on Sep 23, 2023
Dear Guest,Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins. Thanks once again.
6/10 Okay
Tristram
Business traveler, Traveled with partner
Sep 17, 2023
Disliked: Property conditions & facilities
Tv did not work at all even with maintenance looking at it. Toilet ran most of the night. Guest dog barked every time a door opened and the west bottom floor smelled like marijuana. I’ve stayed here other times and this was the most disappointing stay
Tristram
Stayed 1 night in Sep 2023
Response from Best Western Kiva Inn on Sep 19, 2023
Thank you for taking time to post your review. By telling us what you liked and how we can improve, you are helping us deliver an excellent experience to our future guest. We look forward to welcome you again on your next visit to Fort Collins
Woke up to find shower was broke. Asked for the manager to contact us and they never did.
Sal
Stayed 1 night in Sep 2023
Response from Best Western Kiva Inn on Sep 19, 2023
Thank you for taking time to post your review. We find that the shower was working and was used during your stay as well as we found soiled towels in the bathroom. It was working when you checked in and was broken while in use though we did not charge penalty for that. Anyhow, thank you for your time to post your review.
Response from Best Western Kiva Inn on Sep 19, 2023
Thank you for taking time to post your review. We appreciate your views and look forward to welcome you again on your next visit to Fort Collins
6/10 Okay
mandy
Traveled with partner
Sep 14, 2023
This is a decent hotel for the price a little older and out of the way from downtown area but not bad
mandy
Stayed 1 night in Sep 2023
Response from Best Western Kiva Inn on Sep 19, 2023
Thank you for taking time to post your review. By telling us what you liked and how we can improve, you are helping us deliver an excellent experience to our future guest. We look forward to welcome you again on your next visit to Fort Collins