Indoor spa tub

Reviews of Fairfield Inn & Suites by Marriott Fort Collins/Loveland

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 890 reviews" "
Rating 8 - Good. 270 out of 890 reviews" "
Rating 6 - Okay. 79 out of 890 reviews" "
Rating 4 - Poor. 31 out of 890 reviews" "
Rating 2 - Terrible. 33 out of 890 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, staff and room were all great! I would defiantly stay here again.
Stayed 1 night in Feb 2024
Response from Brittney on Mar 27, 2024
Dear Jennifer,On behalf of the entire hotel team, I want to thank you for sharing about your positive experience here!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. Thank you!We are looking forward to welcoming you again soon.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Josie on Feb 15, 2024
Thank you for your feedback

10/10 Excellent

Michael

Stayed 2 nights in Dec 2023
Response from Josie on Dec 29, 2023
Thank you for letting us know about your stay.

2/10 Terrible

Tim

Disliked: Room comfort
Poor conditions
Our room was right next to the compressor room. Too Loud to sleep, mentioned it to the Desk person and she said or darn, Sorry and that was it. The continental breakfast was terrible because at 7:30 in the morning they were out of most everything. And sadly, this new trend of charging to park is ridiculous. There were maybe 20 cars in the entire lot? One more way to gouge the customer and ruin your business. Wont be using fiarfield and more!!
Stayed 1 night in Dec 2023
Response from Becca- Guest Service Agent on Jan 3, 2024
Tim, Our sincere apologies your stay wasn't up to par. Parking is charged to keep the maintenance up in our parking lots.If you are a Marriott Bonvoy member there's never a charge for parking nor being a member! We truly apologize and hope you will give us a second chance in the future! Our guests are our top priority, and we hope we can make your next stay with us amazing!

8/10 Good

bruno

Liked: Staff & service, room comfort
Front desk personnel were great Couch had a stain on it Walks paper thin
Stayed 1 night in Dec 2023
Response from Josie on Dec 14, 2023
Thank you for taking the time to respond and let us know where we can improve. Thank you very much this had been share with management.

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an all around nice stay
Stayed 1 night in Dec 2023
Response from Becca- Guest Service Agent on Jan 3, 2024
Dear Coleen,From all of the Fairfield staff we'd love to thank you for staying with us! If there's anything in the future to make your stay that much better don't hesitate to tell us!

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Becca- Guest Service Agent on Jan 3, 2024
Dear Gregory, On behalf of all of us here at Fairfield we'd love to thank you for choosing us for your stay! We hope to see you again in the future.

4/10 Poor

Tom

Traveled with family
Liked: Staff & service
Way overpriced for an older, mediocre property. Mediocre breakfast. Zero water pressure in shower. Had to ask for sheets for the VERY TINY VERY UNCOMFORTABLE sofa bed.
Stayed 3 nights in Nov 2023
Response from Amanda on Nov 28, 2023
Thank you for your feedback.

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Amanda on Nov 21, 2023
Thank you for your feedback.

8/10 Good

jacob e

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the intermittent hum that went on all night in our room and the streetlight that blackout shades could not defeat, it was a nice stay.
Stayed 3 nights in Nov 2023
Response from Amanda on Nov 19, 2023
Thank you for your feedback.

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Amanda on Nov 28, 2023
Thank you for your positive feedback!

6/10 Okay

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad stay
My biggest issue was the heating/air unit. I just as well been standing next to a jet engine. It was way too loud. I just shut it off completely. Being on the third floor, the temperature of the floor remained comfortable for the night.
Stayed 1 night in Nov 2023
Response from Amanda on Nov 13, 2023
Thank you for your feedback. Can you please tell me the room number so I can address this with our maintenance team?

10/10 Excellent

Randall

Traveled with family
Liked: Amenities
Good facilities and staff. Would stay there again.
Stayed 1 night in Nov 2023
Response from Amanda on Nov 8, 2023
Thank you for your positive feedback.

4/10 Poor

Diego

Stayed 2 nights in Oct 2023
Response from Amanda on Oct 30, 2023
Thank you for your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Amanda on Nov 1, 2023
Thank you for your feedback.

10/10 Excellent

cami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic.
Stayed 1 night in Oct 2023
Response from Amanda on Oct 16, 2023
Thank you for your feedback.

8/10 Good

Mark, Franklin

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Amanda on Oct 16, 2023
Thank you for your feedback.

8/10 Good

Jason

Liked: Staff & service
The front desk girl halle was so awesome. She helped us out multiple times. Very sweet and nice help.
Stayed 1 night in Oct 2023
Response from Amanda on Oct 16, 2023
Thank you for your positive feedback. I will share this with Hallie.

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to lots of dining options
Stayed 1 night in Aug 2023
Response from Amanda on Oct 8, 2023
Thank you for your positive feedback.

4/10 Poor

David

Stayed 1 night in Oct 2023
Response from Amanda on Oct 30, 2023
Thank you for your feedback

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was very convenient and was very comfortable.
Stayed 1 night in Oct 2023
Response from Amanda on Oct 3, 2023
Thank you for your positive feedback.

8/10 Good

Dawn

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2023
Response from Amanda on Oct 3, 2023
Thank you for your feedback.

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Amanda on Sep 21, 2023
Thank you for your feedback.

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a beautiful area (corporate style). You could walk around by the lovely landscaping. There were even sidewalks! Very clean and modern. Excellent and friendly staff. Great mattress, and excellent cooling system.
Stayed 1 night in Sep 2023
Response from Amanda on Sep 20, 2023
Thank you for your kind feedback!

10/10 Excellent

Tami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just what we needed for the weekend. The biggest thing was that we noticed was the shower head had minimal holes and lack of pressure. Our daughters both have thick hair and difficult to rinse out. Staff was very friendly and helpful.
Stayed 2 nights in Sep 2023
Response from Amanda on Sep 20, 2023
Thank you for your feedback.

6/10 Okay

Leinweber

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Amanda on Sep 13, 2023
Thank you for your feedback.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying here during a difficult time with my sister being in the hospital on a ventilator. I had the best experience due to Josie on night duty. She always stopped me and asked how my sister was doing and gave me big hugs everyday. What a sweet person to have as the face of your hotel. She is dedicated and hard working and I would hire her in a heartbeat. I will miss seeing her everyday!
Stayed 4 nights in Aug 2023
Response from Amanda on Sep 10, 2023
Thank you so much for your kind words.

4/10 Poor

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No clean room.
We stayed here 4 night 5 days. Not once did are room get cleaned. There was no towels the two times we went to the poor. At night you could here the ice mechanic.
Stayed 4 nights in Sep 2023
Response from Amanda on Sep 6, 2023
Thank you for your feedback.

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Amanda on Sep 20, 2023
Thank you for your feedback.

10/10 Excellent

Amy

Stayed 2 nights in Sep 2023
Response from Amanda on Sep 6, 2023
Thank you for your positive feedback!

10/10 Excellent

Sylvia

Stayed 1 night in Sep 2023
Response from Amanda on Sep 6, 2023
We appreciate your positive feedback!

10/10 Excellent

Richard

Stayed 2 nights in Sep 2023
Response from Amanda on Sep 4, 2023
Thank you for your feedback!

2/10 Terrible

Vincent

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Seemed like a nice place but the air conditioning unit in our room wasn’t working. We called on and asked to get it repaired or another room. Nothing was done. We were given a table fan from the laundry. On-site were nice but the A/C issue ruined everything.
Stayed 1 night in Sep 2023

6/10 Okay

Gina

Traveled with partner
Liked: Cleanliness, staff & service
I did not like that the room with double Queen beds was too small and so was the sink vanity. The property needs a lobby and remodeling. The personnel was friendly.
Stayed 2 nights in Aug 2023
Response from Amanda on Aug 30, 2023
Thank you for your feedback

8/10 Good

Timothy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Amanda on Sep 4, 2023
Thank you for your feedback.

6/10 Okay

Timothy

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Aug 2023
Response from Amanda on Sep 4, 2023
Thank you for your feedback.

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Amanda on Aug 27, 2023
Thank you for your feedback.

8/10 Good

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Amanda on Aug 27, 2023
Thank you for your feedback

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Connor on Aug 15, 2023
We're so glad you enjoyed your stay! We hope to see you soon again!

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2023
Response from Josie on Aug 15, 2023
Thank you for staying with us.

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I think is absolutely ridiculous is to charge your patrons for parking in the parking lot. That is absurd. It wasn't like it was a parking garage that cost the hotel extra expense. A patron should never have to pay for parking in the hotel they are staying at.
Stayed 2 nights in Jul 2023
Response from Connor on Aug 15, 2023
I'm sorry that you're unhappy with our parking fee. I unfortunately can not refund or change parking. I'm sorry again.

10/10 Excellent

Judy

Traveled with partner
Liked: Amenities
Very comfortable beds
Stayed 1 night in Aug 2023
Response from Connor Huonder on Aug 11, 2023
We're so glad you were comfortable during your stay!

8/10 Good

steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Connor on Aug 8, 2023
We're so glad you enjoyed your stay! We're happy to have you again.

10/10 Excellent

Haley, Livingston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and was just what we needed for a stop over on our way home.
Stayed 1 night in Aug 2023
Response from Connor Huonder on Aug 5, 2023
We're so glad you made it home safely! Thank you for staying with us!

8/10 Good

Anthony

Stayed 1 night in Aug 2023
Response from Amanda on Aug 27, 2023
Thank you for your feedback.

8/10 Good

Mark

Stayed 1 night in Jul 2023
Response from Connor on Jul 26, 2023
We're glad to hear your stay was great!

10/10 Excellent

James Wanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff was very friendly and hotel was quiet. Pool and hot tub were great. The surrounding area was an upscale shopping and dinning area. We would highly recommend anyone to stay here
Stayed 4 nights in Jul 2023
Response from Connor on Jul 23, 2023
We're so glad to hear you had a great experience while here!

4/10 Poor

Kristina

Stayed 3 nights in Jul 2023
Response from Connor on Jul 20, 2023
Thank you for reviewing your stay. We hope to improve and make your next stay better then ever before!

6/10 Okay

Bobbi

Traveled with partner
Liked: Cleanliness
We were put in a handicap room and when you used the restroom the light was on the outside and it had a slide door. Not very pleasing to room companions when using the restroom especially in the middle of the night. Walls are thin you can hear people in the next rooms or hallway very easily. Some of the staff didn't seem like they wanted to be there.
Stayed 2 nights in Jul 2023
Response from Connor on Jul 17, 2023
We're sorry to hear that the room you were put in didn't fit your needs. We hope to book you a better room in the future. Speaking on behalf of the staff, we all love our jobs very much and hope to continue serving your needs.

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was a pleasure to visit. It was attractive, pleasant, and the room was large and everything was clean and fresh- looking. Very functional and quiet. I would recommend it highly.
Stayed 1 night in Jul 2023
Response from Connor on Jul 11, 2023
We're so happy to hear you had a wonderful stay. We hope to see you again soon!