Coffee service

Reviews of Fairfield Inn & Suites Greeley

2.5 out of 5
Fairfield Inn & Suites Greeley
2401 W 29th St, Greeley, CO

Reviews

8.2

Very Good

Rating 10 - Excellent. 166 out of 356 reviews" "
Rating 8 - Good. 119 out of 356 reviews" "
Rating 6 - Okay. 34 out of 356 reviews" "
Rating 4 - Poor. 14 out of 356 reviews" "
Rating 2 - Terrible. 23 out of 356 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Paige

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff
Stayed 2 nights in Feb 2024

6/10 Okay

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Toilet would not flush,rooms need to be checked why rent out a room when you cant use the toilet?
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Janaye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my bf like to stay down here and we enjoy it very much, always quiet and we feel safe, staff is very nice all the time
Stayed 2 nights in Nov 2023

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Alexia on Nov 14, 2023
Thank you for your feedback! We are glad you enjoyed your stay !

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel was ok, seemed a bit old with some updates. The staff was great. The breakfast was good- standard complementary breakfast. The issue was the beds. Oh my they were so uncomfortable! My husband and I both had to fight sinking into the center all night. One of the absolute worst nights sleep we’ve had in a hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Greeley.
Great place to stay. Highly recommended.
Stayed 2 nights in Oct 2023
Response from Alexia on Nov 14, 2023
Thank you for your feedback! We are glad you enjoyed your stay !

10/10 Excellent

Evan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great front desk staff! Friendly. Helpful. Pool a little on the cool side. TVs could use an upgrade. Actually a little hard to use.
Stayed 1 night in Oct 2023

4/10 Poor

Sherry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staffer was nice. However, when I checked in, which was after midnight, the staffer at the front desk told me about the hot water in room121 was fixed. It was NOT! The hot water is luke warm at best in the shower, the room smelled like mildew and dirty feet. I had been told the hotel was booked up during my stay and there weren't any available rooms. It was very uncomfortable when you walk into the room and there is an off odor and the hot water in the shower doesn't work. You all should have refunded at least half or my money back. This was a very disappointed hotel experience!
Stayed 3 nights in Oct 2023

6/10 Okay

Don

Stayed 2 nights in Sep 2023

8/10 Good

Ella

Traveled with partner
Liked: Cleanliness, staff & service, amenities
There was here and there damages in the bathroom as well as the body 2 bottles of conditioner instead of body soap (im sure its just the bottle not actually two things of conditioner) overall its very clean and nice
Stayed 1 night in Sep 2023

8/10 Good

Monica, Fort Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
It was good but, the room upstairs my room was too noise, they walk and walk and walk the whole night, I couldn’t sleep at all
Stayed 1 night in Sep 2023

10/10 Excellent

Rhonda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous for our evening check-in. The staff handling breakfast was very sweet and greeted each person that came in.
Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the accessibility of restaurants near the hotel. Had a wonderful meal at Lucky Fins. Only took 10 minutes to get there. Staff was extremely helpful. The curtains in the room could use a little cleaning but everything else was spic and span.
Stayed 1 night in Aug 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

Remon

Stayed 1 night in Jun 2023
Response from Alexia on Jun 27, 2023
Hello Remon, May I ask what was wrong during your stay?

10/10 Excellent

Donald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every one on the staff was very friendly, helpful.
Stayed 1 night in Jun 2023
Response from Alexia on Jun 5, 2023
Thank you for your feedback !

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2023
Response from Alexia on Jun 5, 2023
Thank you for your feedback.

2/10 Terrible

Joanne, Raleigh

Stayed 2 nights in May 2023
Response from Alexia on Jun 5, 2023
Thank you for your feedback.

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Alexia Graves on May 3, 2023
Thank you for your feedback :)

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Pretty awful and waaaay overpriced.
This was by far one of the worst hotels I’ve ever stayed in- and we stay in a lot of hotels. It is way over priced. The pool was awful. Freezing cold, and there were no steps going into it so my kids couldn’t even swim. The fridge in our hotel room didn’t work. So everything that I had put in the fridge went bad. Breakfast wasn’t good. They even managed to mess up the scrambled eggs. The key card wouldn’t work in the door. The deadbolt wouldn’t unlock so the deadbolt was stuck open and the door wouldn’t shut. The elevator barely worked. The side doors of the hotel we’re out of order. By far the worst hotel, I’ve stayed in for quite some time!
Stayed 1 night in Apr 2023
Response from Alexia on May 3, 2023
Hello, Thank you for taking the time to let us know about your experience while staying with us. Your experience at our hotel is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the maintenance leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Alexia Graves on Apr 25, 2023
Thank you for sharing your feedback

2/10 Terrible

Gabriella

Stayed 1 night in Mar 2023
Response from Alexia on Apr 25, 2023
Thank you for sharing your feedback

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service
Great place friendly staff very clean and a good breakfast
Stayed 1 night in Mar 2023
Response from Alexia on Mar 22, 2023
Thank you for your feedback ! We truly appreciate it!

8/10 Good

Amy

Stayed 1 night in Mar 2023
Response from Alexia on Mar 22, 2023
Thank you for your feedback!

2/10 Terrible

Gary

Response from Alexia on Apr 25, 2023
Thank you for sharing your feedback

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
So bad. Do not stay here. I warned you!
I booked and paid through the app. When I arrived they changed my room to a different cheaper room saying that’s all they had, but did not refund the difference. When I entered the room I saw towels on the floor and an unmade bed. Since this was the only room left I waited an hour for them to clean it. While I waited I saw three other customers come to check in. All had prepaid and pre-booked. None got a room as the company sold them rooms that don’t exist, apparently. The desk clerk was nice enough and sincere, but the place is so terribly managed that this is common, apparently. In the morning at breakfast I noticed a very meager an unappetizing setup. It seemed the management/owners were purposely trying to do the bare minimum to attract business, but that they sincerely hate their customers. The condition of the property was in disrepair. The training and management of staff was severely lacking (the poor clerk did not even know how to refund all those customers’ money). Overall this was, by far the worst Marriott property I’ve ever seen. This was not worth $80, much less the almost $200 I paid. Find another hotel to stay at. Seriously. I warned you. It’s bad! Way worse than a cheap motel. Way worse.
Stayed 1 night in Feb 2023
Response from Alexia on Feb 19, 2023
Dear James Brown,Thank you for taking the time to share your thoughts regarding the issues about your stay. I apologize for the inconvenience it has brought and we would have definitely appreciated if you would have brought this to the managements attention during your stay as we had not heard of this until after your stay. In regards to the juice machine that was the only thing out of order this day, we did get someone out to our hotel to get it fixed and back to working. Again, we would have appreciated you letting us know your concerns especially if you had seen a manager around. I hope in the future you will give us another chance to change your perspective on our hotel. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 Good

Robin A.

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Response from Alexia on Feb 21, 2023
Thank you for your feedback

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Alexia on Feb 13, 2023
Thank you for your feedback :)

10/10 Excellent

Amy

Stayed 1 night in Feb 2023
Response from Alexia on Feb 21, 2023
Thank you for your feedback

10/10 Excellent

Sharon, Brush

Stayed 1 night in Feb 2023
Response from Alexia on Mar 22, 2023
Thank you for your feedback! We truly appreciate it !

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Alexia on Mar 22, 2023
Thank you for your feedback!

8/10 Good

Chris

Stayed 3 nights in Jan 2023
Response from Alexia on Feb 13, 2023
Thank you for your feedback !

10/10 Excellent

Richard, Colorado Springs

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff + Quality breakfast
Great hotel, with attentive and kind staff. Nice breakfast spread as well.
Stayed 1 night in Jan 2023
Response from Alexia Graves on Jan 11, 2023
Thank you for your feedback ! I hope your stay was wonderful!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable place to stay with great breakfast
Stayed 1 night in Dec 2022
Response from Alexia Graves on Jan 11, 2023
Thank you for your feedback! I hope your stay was great !

10/10 Excellent

Rita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale property; exceptional staff, breakfast bar, pool, fitness room, clean and comfortable room!
Stayed 1 night in Dec 2022
Response from Brian on Dec 9, 2022
Thank you so much for your kind review! We hope to see you again!

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service
Okay
Drawer in cabinet would not stay closed.
Stayed 1 night in Nov 2022
Response from Brian on Nov 17, 2022
Thank you for your feedback.

8/10 Good

Ron

6/10 Okay

Kristin

Liked: Cleanliness

10/10 Excellent

Michael, Warner Robins

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast
Stayed 3 nights in Oct 2022
Response from Brian on Oct 14, 2022
Thank you for your feedback! It is very much appreciated!

8/10 Good

David

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was nice & clean. Shower was wonderful and appreciated the pump of shampoo, conditioner and shower gel. Breakfast had a nice variety of food.
Stayed 1 night in Aug 2022
Response from Brian on Sep 1, 2022
Thank you for your nice review. We hope to see you in the future!

4/10 Poor

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Way too much outside noise
Terrible it was a solo trip for a job test, the hotel was okay supper outdated the only thing that was great was the pillows and the bed was okay. But it did not matter because i could not sleep highway 34 is right next to the hotel and all night and i mean ALL NIGHT all I heard was the traffic. It was like the window was wide open and the noise just traveled through the window or the air conditioningunit. Not exacly what I wanted the night before a big test for a job. I was finally able to fall asleep at 12am and next thing i know lawn mowers and leaf blowers at 6am. I would highly recommend a different hotel the highway is just too loud and im a heavy sleeper fyi. Will not recommend.
Stayed 1 night in Aug 2022
Response from Front Desk on Aug 22, 2022
Thank you for your feedback.

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Nice hotel. Comfortable room and bed. Convenient to restaurants and shopping. Good breakfast selection.
Stayed 3 nights in Jul 2022
Response from Brian on Aug 5, 2022
Thank you so much for your kind review. We hope to host you again some time in the future!

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Brian on Aug 5, 2022
Thank you so much for the excellent review.

10/10 Excellent

Tracy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet hotel. Friendly and helpful staff. Nice rooms. Good breakfast and nice breakfast room. Very convenient location.
Stayed 2 nights in Jul 2022
Response from Brian on Aug 1, 2022
We appreciate you greatly. Thank you for the positive feedback and we hope to see you again!

10/10 Excellent

Tom

Liked: Staff & service, amenities, property conditions & facilities
Overall a good stay though property is older - we still liked our room (executive suite).
Stayed 1 night in Jul 2022
Response from Brian on Aug 1, 2022
We are glad you liked your Suite. We are planning a renovation soon!

10/10 Excellent

Barry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Jul 2022
Response from Brian on Aug 1, 2022
Customer service is important to us and we are so glad you liked it! Thank you for staying with us and I hope we get to see you again!