Ratings based on 329 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
by A verified travelerfrom Wyoming
DisappointedPosted Dec 15, 2014
Pros: Staff was friendly
Cons: Overall cleanliness.
Location: Close to outdoor shopping and good restaurants.
I have stayed at this hotel numerous times and have been pleased, however, this last time was incredibly disappointing. They were doing renovations which I wasn't aware of before booking the room so that was a surprise when we checked in. I would expect for things to be a little dusty and such, but the elevator was filthy. When we went to turn down our bed for the night, the sheets had hair on them and the bath tub also had hair in it. The hotel staff brought us a new set of sheets so we could change the bed. I'm guessing our room was missed by housekeeping earlier in the day or just wasn't given great attention. The hotel staff at the front desk was very apologetic and gave us a discount on the room which I was very appreciative of, but will try somewhere else next time.
by A verified travelerfrom Colorado
Would not recommend at this timePosted Dec 15, 2014
Pros: The only real good thing I can say was that the front service desk clerk was nice and did give us the name of another hotel to swim at through them.
Cons: Should most definitely say on all travel sites that you are under construction!!! Need improvements on cleanliness and nearby restaurant information.
They were under construction which we weren't notified of through Expedia and so the pool was closed and there were messes everywhere and of course, very loud construction noise everywhere. The room's bathroom was not as clean as it should have been and there was limited coffee supply. The room was in order, but was very cold because the heater didn't seem to be working right. I do not stay at hotels very often and when I do, I expect them to be nice and in working order. I don't feel this was the case here and I definitely do not feel it was worth the money I paid for it! Would not recommend at all.
for Business Travelersby A verified traveler
Posted Oct 28, 2014 on Hotels.com
for Everyoneby A verified travelerfrom New York
NIce StayPosted Oct 21, 2014
Pros: Clean, great staff, and nice amenities.
Cons: Beds were harder than we are used to. Breakfast was not included in the price of the room, but not too expensive.
Location: 20 minutes to CSU. Very close to I25, good near by restaurants.
We had a nice stay at the hotel while visiting Fort Collins for CSU homecoming/parents weekend. The hotel was full but staff was always excellent and made us feel special. It is a little futher from the college but still convenient, and we enjoyed the nearby restaurants, which were not as crowded.
for Couplesby Adriennefrom Evergreen
Great TimePosted Oct 21, 2014 on Hotels.com
Our room was very nice and very quiet unlike most places we have been. Good tech help with figuring out things.
for Familiesby Jack
Posted Oct 19, 2014 on Hotels.com
for Everyoneby A verified travelerfrom Denver
Great hotelPosted Oct 18, 2014
Loved the hotel, great location, friendly staff. Love the restaurant, they have great food. Extremely happy with this hotel. This is the second time we have stayed here.
for Familiesby Karifrom Lawrenceville, GA
Sleep comfort - notPosted Oct 10, 2014 on Hotels.com
Wasn't crazy about the bed. Never could get a comfort level.
for Business Travelersby wendy
Posted Oct 9, 2014 on Hotels.com
for Getaway With Friendsby A verified traveler
Posted Oct 7, 2014 on Hotels.com