Exterior

Reviews of Super 8 Humboldt IA

2 out of 5
Super 8 Humboldt IA
1520 10th Avenue North, Humboldt, IA

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 181 reviews" "
Rating 8 - Good. 59 out of 181 reviews" "
Rating 6 - Okay. 28 out of 181 reviews" "
Rating 4 - Poor. 14 out of 181 reviews" "
Rating 2 - Terrible. 12 out of 181 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wheelchair accessibility was great. The ramp could be better, as it had several cracks that were difficult to get across. The breakfast offerings were very good. However, the mattresses were very hard and lumpy, and the toilet seat was loose and flimsy.
Stayed 1 night in Mar 2024
Response from Jon on Mar 4, 2024
I do apologize for the concrete ramp crack I'll address and fix that with the other issues. I'm glad we offered what you needed for breakfast. Thanks for taking the time to review us and tell us how we did.

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable.
Stayed 1 night in Jan 2024
Response from Jon on Feb 5, 2024
Thanks so much for taking time out of your schedule to rate us. I'm glad everything was satisfactory with your stay. Hope next time your in town you choose us.

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for work
Stayed 3 nights in Jan 2024
Response from Jon on Jan 30, 2024
Glad our location is close proximity to work for you John. Nice of you to take time to reach out and review us. Thanks for choosing us when your in town.

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to work. Great management.
Stayed 1 night in Dec 2023
Response from Jon on Jan 30, 2024
Thanks so much John for taking time to rate us. Means alot to us that everything is satisfactory for your stay. We try our upmost to take care of our customers.

8/10 Good

Paige

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked how quiet it was & it's location. Didn't like being made to wait 10 minutes & calling twice for the desk clerk to show up to check in at 10 pm.
Stayed 1 night in Dec 2023
Response from Jon on Dec 11, 2023
I'm glad to see your stay was pleasant except for arrival dislike. And I sincerely apologize for the delay in check in. Be a pleasure to host you again when in town next.

10/10 Excellent

Tonette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Very friendly and accommodating.
Stayed 1 night in Nov 2023
Response from Jon on Dec 4, 2023
We appreicate your feedback about your stay with us Tonette. It's always a pleasure to see everything was satisfactory. Next time your in town we hope you choose us.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Good place to stay. Limited choices.
Stayed 3 nights in Nov 2023
Response from Jon on Nov 23, 2023
Thank you for taking the time to tell us about your stay. Im glad it was satisfactory and you choose us when in town next.

10/10 Excellent

Meril, Bemidji

Nice little motel. Would stay again.
Stayed 2 nights in Oct 2023
Response from Jon on Nov 1, 2023
I appreciate the time you took give us a positive feedback Meril. Glad to see it was satisfactory and appreciate your business. Hope to see you again when your in town.

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Jon on Oct 17, 2023
Thanks for taking the time to rate us Kristina. We appreciate your business and hope to see you next time your in town. Thanks

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Unfortunate experience
Unfortunately our experience was not favorable. Hotel room smelled horrible and we did not stay the 2nd night. Front desk was never attended
Stayed 2 nights in Oct 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for the price
They are trying to update the hotel. There are a few things still needed (shower and toilet need updated badly)
Stayed 1 night in Oct 2023
Response from Jon on Oct 9, 2023
Thanks so much Amy for your review. We're striving to give the customers the best. And I apologize for the shower and toilet not meeting your expectations. Hope you stay with us when in town next.

6/10 Okay

Ray

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Bathroom hard to flush toilet and was very noisy shower head poor condition. Desk person tried to increase price and seemed to have poor English comprehension. And hard to understand possibly due to heavy accent.
Stayed 2 nights in Sep 2023
Response from Jon on Oct 11, 2023
I appreciate your feedback Ray. Sorry to see there was complication at check in. And room issues have been addressed and fixed. We hope you stay with us when your in town next.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems
Stayed 2 nights in Sep 2023
Response from Jon on Sep 28, 2023
Thanks Keith for taking the time to let us know how we did. I hope you choose us next time your in town.

6/10 Okay

Rebecca

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is average. Cleanliness is questionable. Works fine if you only need to be there one night, although someone tried barging into our room at 8:30am, most likely hotel staff.
Stayed 1 night in Aug 2023
Response from Jon on Sep 5, 2023
Dear Rebecca thanks for taking the time to rate us. I sincerely apologize we did not meet better hospitality expectations and incident with housekeeping. We hope you give us another try when in town.

10/10 Excellent

ileta K

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Aug 2023
Response from Jon on Aug 16, 2023
Dear Ileta, Thank you for taking the time to tell us about your experience at Super 8 in Humboldt, Iowa. It is always a pleasure to receive positive feedback from our customers means alot. We hope you choose us when your in town next.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jon on Sep 5, 2023
Thanks Javier for taking the time to rate us. Means a lot to us to receive positive hospitality. We hope when your in town next you choose us.

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed in two different rooms and in both, the bathroom door was hard to shut tight. Had to really slam it to get it to latch.
Stayed 1 night in Jul 2023
Response from Jon on Aug 16, 2023
Dear Carol, Thank you for taking the time to tell us about your experience at Super 8 in Humboldt, Iowa. And my sincere apologies about door issue. We are happy to hear you enjoyed your stay otherwise. We hope you choose us when your in town next. Sincerely Jon

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
love the room and the check in gentleman!
Stayed 1 night in Jul 2023
Response from Jon on Aug 16, 2023
Dear Robin, Thank you for taking the time to rate your experience at Super 8 in Humboldt, Iowa. It is always a pleasure to receive positive feedback from our customers. We are happy to hear you enjoyed your stay with us. We hope you choose us when your in town next. Sincerely Jon

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
John the manager was so helpful. He is friendly and delightful... his light shines over any flaws in this property. Thanks John!!!
Stayed 1 night in Jul 2023
Response from Jon on Aug 16, 2023
Dear Jackie, Thank you for taking the time to rate your experience at Super 8 in Humboldt, Iowa. It is always a pleasure to receive positive feedback from our customers. We are happy to hear you enjoyed your stay with us. We hope you choose us when your in town next. Sincerely Jon

10/10 Excellent

Randy

Stayed 1 night in Jul 2023
Response from Jon on Aug 16, 2023
Dear Randy, Thank you for taking the time to rate your experience at Super 8 in Humboldt, Iowa. It is always a pleasure to receive positive feedback from our customers. We are happy to hear you enjoyed your stay with us. We hope you choose us when your in town next. Sincerely Jon

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service
John the manager was phenomenal!!! He bent over backwards to find the right room for us with my partner's health conditions! This young man knows what it means to serve... his customer service was easily the best I have seen in any industry! This company has a jewel in John! He made our stay even more enjoyable! We will stay again the next time we travel that way! Thank you!
Stayed 1 night in Jul 2023
Response from Jon on Jul 11, 2023
Dear Jackie, Thank you for taking the time to tell us about your experience at Super 8 in Humboldt, Iowa. Its always a pleasure to receive positive feedback from our customers. I'm happy to see you enjoyed our hospitality here. I hope you choose us when your in town next. Sincerely Jon

2/10 Terrible

jackie

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The shower had mold in it, the bathroom light would flicker constantly, the tv wouldn't work, bed was hard as a rock, outlets were loose and wouldn't hold a wall plug in (also no usb ports, like most hotels have now). When we told the "manager" all he said was that he would talk to people. Nothing was done about it.
Stayed 2 nights in Jun 2023
Response from Jon on Jul 6, 2023
Thank you for giving us a helpful review. Your concern has already been resolved with issues you mentioned.Hope you stay with us next time your in town. Have a super day!

2/10 Terrible

Oliver

Stayed 3 nights in Jun 2023
Response from Jon on Jul 4, 2023
Thanks for review Oliver, we are always trying to improve our hotel in any way possible to accommodate our guests. Were sorry we weren't able to meet a 10 star review for you. We hope you try us again in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Price
Stayed 4 nights in May 2023
Response from Jon on Jun 1, 2023
Dear John, Thank you for taking the time to tell us about your experience at Super 8 in Humboldt, Iowa. It is always a pleasure to receive positive feedback from our customers. We are happy to hear you enjoyed your stay with us. We hope you choose us when your in town next. Sincerely Jon

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean but needs a couple of things
Check-in was quick and easy. The gentleman at the desk was very friendly. Room was clean. Found an old 1/2 full pop can in the windowsill under the curtain. Needs new toilet seat or seat needs new bolts. When for a ride every time we sat down!!! One bed was soft the other very, very hard. No one at desk at checkout to get receipt!
Stayed 1 night in May 2023
Response from jon on Jun 1, 2023
Dear Brenda, Thank you for taking the time to tell us about your experience at Super 8 in Humboldt, Iowa. It is always a pleasure to receive positive feedback from our customers. I'm sorry about problems with toliet and that has been addressed and fixed. We hope you choose us when your in town next. Sincerely Jon

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here in the past and we are real pleased with the new look and improvements
Stayed 4 nights in May 2023
Response from Jon on May 29, 2023
Dear Jon, Thank you for taking the time to tell us about your experience at Super 8 in Humboldt, Iowa. It is always a pleasure to receive positive feedback from our customers. We are happy to hear you enjoyed your stay with us. We hope you choose us when your in town next. Sincerely Jon

10/10 Excellent

Chanel

Stayed 1 night in May 2023
Response from Jon on Jun 13, 2023
Dear Chanel, Thank you for taking the time to rate your experience at Super 8 in Humboldt, Iowa. We are happy to see you enjoyed your stay with us. We hope you choose us when your in town next. Sincerely Jon

4/10 Poor

Ryan

Stayed 4 nights in Mar 2023
Response from Jon on Apr 11, 2023
Thanks for review Ryan, we are always trying to improve our hotel in any way possible. Were sorry we weren't able to meet a 5 star review for you. We hope you choose us again in the future.

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Cost less than the other hotel in town.
Stayed 1 night in Feb 2023
Response from Jon on Feb 21, 2023
We thank you for staying with us. And we are glad that our prices were affordable with larger room and more amenities. we hope to see you again when you visit in Humboldt. We are Definitely 30-40% off then other hotel in town with same facilities and more service they offer.

6/10 Okay

Annette

Traveled with family
It was ok. Breakfast juice was out. Needs better access to second floor for elderly. We needed two beds only available on second floor.
Stayed 1 night in Jan 2023
Response from Jon on Feb 21, 2023
Thanks for review, we are always trying to improve our hotel in any way possible. Next time you stay with us inform us that you'd like to stay on bottom floor. we apologize for orange juice out due to shortage. Now it's in stock with the apple juice.

6/10 Okay

thomas

Liked: Staff & service
Couch torn by front leg and could be cleaner.staff was friendly and helpful.
Stayed 2 nights in Jan 2023
Response from Jon on Feb 21, 2023
Thank you for giving us a helpful review. Your concern has already been resolved. We're glad our staff was helpful and friendly with you. Hope you stay with us next time your in town.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Response from Jon on Feb 21, 2023
Thank you for staying with us Steve. We always strive for best rating here at Super 8. we look forward to you staying with us next time your in town.

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a great stay; no problems an they were very friendly and helpful
Stayed 1 night in Dec 2022

10/10 Excellent

Jason

Stayed 2 nights in Oct 2022

2/10 Terrible

Lee

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unconfortable stay !
Tolit handle didnt work, bathroom light didnt work properly. Room had a bad order. Room wasnt very clean.
Stayed 2 nights in Oct 2022

2/10 Terrible

Randall

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was filthy. Tears in furniture. Smelled badly. Car parts out behind the building. Unkept inside and out!
Stayed 2 nights in Sep 2022

4/10 Poor

Stacey, Fulton

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was a very noticeable amount of dust/dirt behind the doors and under tables. The mattress protector was hanging out of the side of the bed. The worst thing was the very obviously broken recliner in the room. The whole left arm was pulled out and away form the rest of the chair. This was a very shabby and poorly detailed room. I could quite plainly hear people in the room over mine urinating in their upstairs bathroom. And flushing. Don't stay here. I've actually considered contacting Super 8 franchise and seeing if this is the kind of hospitality that they endorse. ZERO stars. So bad. Avoid.
Stayed 1 night in Oct 2022

2/10 Terrible

Charlene

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Experience Yet
Do not stay here!
Stayed 2 nights in Sep 2022

4/10 Poor

Kathy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Brianne

Stayed 1 night in Aug 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's nice
Nice place, easy on the budget. Right in the center of town.
Stayed 2 nights in Aug 2022

10/10 Excellent

george

nice place
Good hotel to stay at. price is right and location is good
Stayed 6 nights in Aug 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SHEETS were paper thin.
Stayed 1 night in Aug 2022

2/10 Terrible

john

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Worst dump I ever stayed in.
Terrible service. Front desk vacant all morning. Breakfast room filthy and not cleaned from previous day. No orange juice for 3 days.
Stayed 1 night in Jul 2022

8/10 Good

kevina

Business traveler, Traveled with family
Carpet
Stayed 1 night in Jul 2022

8/10 Good

Kelly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast
Stayed 5 nights in Jul 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022