Ratings based on 171 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom NY
quick getawayPosted Mar 25, 2015
Only 18 rooms never crowded personal service. The water taxi will stop at the dock at the Pillars just walk out your door and start your day. The staff will call the water taxi when you are ready.
for Couplesby A verified travelerfrom Kelowna, B.C., Canada
Four night stay before a cruise.Posted Mar 3, 2015
I would thoroughly recommend this hotel to any one looking for a more intimate and romantic venue in Fort Lauderdale, in our case before picking up a cruise to the Panama Canal. The location on the waterways was perfect. We could even pick up a water taxi from our back door!
for Everyoneby A verified travelerfrom ottawa canada
My wife and I really enjoyed our stayPosted Feb 25, 2015
Pros: wonderful location really nice staff, private yet terrific
Cons: Don't charge for drinking water in the rooms, not a cheap hotel. Do not nickle and dime. 1 bottle per day might be a nice touch.
Location: never needed to rent a car, everything we needed was close by. Taxis good and not too expensive if we needed them.
Great job Michael Landry ,thanks, I am also a grad of Carleton U. We will stay again.
for Everyoneby A verified travelerfrom Houston, TX
NIce hotel, excellent locationPosted Feb 2, 2015
Pros: Location. Next to waterfront and beach. Size. Hotel only had about 20 rooms, and built in 1920's, so had a quaint feel.
Cons: Service at breakfast was a bit hit'n'miss. It seemed that the reception staff were also waiting and seating the tables.
Stayed here for a weekend away. Chose it based on TripAdvisor ratings. Loved the waterfront location and its proximity to the beach. Dinner at the tables right next to the waterfront was very nice.
for Everyoneby A verified travelerfrom Chester, UK
Super start to CruisePosted Jan 22, 2015
Pros: It is a small personl and personable hotel, that offers great attentive but unobtrusive servise
Location: Close to Waterway and beach, did not have a lot ot time to explore due to Everglades trip. Close to Cruise Port
Arrived late evening and received a super welcome, shown to our room and then invited to the bar for a welcome drink or two! Room well equipped and furnished and super clean Setting for the hotel is ideal, located on the Waterway but close to the beach without the hustle of traffic and hoards of holiday makers. We stayed for 2 days prior to our Cruise in the Caribbean and to ensure we had a couple of days relaxation and to see the Evergades. Dined on the jetty on the second evening, food good but maybe not as good as they think, service though was excellent - very attebtive, even brought blankets when the temperature dropped. Overall I would thoroughly recommend this hotel if you prefer the small boutique hotel that offers great service, would definitely return
for Everyoneby A verified travelerfrom key West FL
Beautiful hotel Great staffPosted Dec 18, 2014
We live in Key West and needed a weekend away with our high school son and college age daughter. We stayed in a beautiful suite overlooking the pool and the intercoastal...ran the beach in the morning, back for a delicious breakfast and enjoyed our day Christmas shopping locally Dinner Daturday night in the hotel was delicious while the boat parade cruised on by... Can't wait to return! We manage over 150 properties in Key West and we have returned energized to encourage the same level of excellence in our properties too! Thanks to all for our terrific experience...
by A verified traveler
Way over priced for what it isPosted Dec 17, 2014
We were put in a room the size of a closet, we couldn't turn around inside the room. The next night we moved to a larger room and were given twin beds! Are you kidding? This hotel tries to appear luxury, it is simply over- rated
for Couplesby Johanfrom Stockholm
HoneymoonPosted Dec 13, 2014 on Hotels.com
for Everyoneby A verified traveler
Perfect location & amenitiesPosted Dec 9, 2014
Loved this boutique hotel - location right on the ICW & 2 blocks from the beach, restaurants & shopping. The staff was great, dinner in the Secret Garden exceptional! Rooms well appointed, bed very comfortable. Our only disappointment was the condition of the property - mildew & rust around the tub - room & bathroom needed a deep cleaning ..... carpets throughout the hotel & rooms needed cleaning. I hate to be so picky, but if the condition had been great we would have been over the moon about this boutique hotel.
for Everyoneby A verified traveler
An oasis amid busy stripPosted Nov 30, 2014
Pros: Great location, lounging by pool, friendly longtime staff.
Cons: Would've been helpful to receive a few brochures or tourism information on arrival. Maybe some local attractions to visit/shopping info?
Location: Strip nearby, one street back from beach, shopping centre close by taxi.
A beautiful small hotel, with personal touches that helped make my stay very enjoyable. Exceptionally clean and comfortable room, quiet location in heart of busy strip. Room temperature comfortable, bed soft. Water taxi stops at hotel when requested. Would highly recommend this hotel, and would definitely stay here again.