Ratings based on 1,863 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Washington, DC
Good breakfastPosted Mar 25, 2015
The hotel was clean and ready when I arrived. The room had a funny smell to me but overall was nice and cozy.
by A verified travelerfrom PHX, AZ
DIRTYPosted Mar 25, 2015
Cons: Train your people on customer service. Actually clean the room. It scared me to climb into the bedding.
Location: Close to a HUGE strip mall, but to far to walk. Cab was $7 one way
Definitely not worth the money spent. Rooms were filthy. My feet were black from the floor. Visible dirt on the carpeting. Zero water pressure. Hotel staff lazy and rude. Security latch closed when leaving the room so we were locked out. Told the desk people and went for dinner at Red Lobster. Returned an hour and a half later and door still wasn't unlocked. Male desk attendant was very rude concerning the matter. I witnessed the desk staff standing around talking while the phone rang off the wall. MEH.....never again.
by A verified travelerfrom toronto canada
Too close to the highway.Posted Mar 24, 2015
Terrible location. Busy highway right outside your window. Very difficult to enter and exit the hotel. Mold in bathroom ceiling and bath tub. Breakfast ends at 9am sharp.
for Everyoneby A verified travelerfrom Toronto, Canada
Close to the port and shopping.Posted Mar 24, 2015
Pros: Location to the port and beach.
Cons: Install a safe in the room.
Location: Beach and shopping.
We only spent a night. I have stayed here before. The service is good and it is a nice clean hotel. We had no problems. Will def stay here again.
by A verified traveler
NightmarePosted Mar 24, 2015
We asked the reception recommend the trip to Miami, the reception introduced his friend to us, offer $24/ person round trip from Fort Lauderdale to Miami, and promise anytime anywhere befor 9pm, when the driver dropped us at Big Bus Station, we tried to pay the one-way trip money, the driver refused, insisted us pay round trip, and promise again, if we call half hour before, he would pick us anytime anywhere. When we tried contact the driver later, he refused to pick us up unless we pay $250 more, we contact the hotel reception ask for help, he said he was off, that's not his business. We kept contact the driver, at last, he came where he dropped us off, lowed down the window, ask us pay $250, we refused, he drove away. We all took taxi back, the receiptoin people changed, we checked in, but the room was not enough, the reception gave us the room she already signed out, and she asked us 2 different families lives in one 2 Queen size beds room! Terrible hotel, terrible staff!
by A verified travelerfrom Indiana
Very disappointing 1 night stayPosted Mar 23, 2015
Pros: The facility was okay. The shuttle to the cruise terminal was useful, but costs $10.
Cons: The staff!!! Not friendly and not helpful.
Location: Very poor location. No decent was anywhere within walking distance. Difficult to cross the streets.
I would absolutely not recommend this hotel. The staff is rude, unhelpful, and overall indifferent. The airport shuttle took 40 minutes of waiting time. Breakfast was not very good, despite low expectations. Nothing to do in the area around the hotel.
for Everyoneby A verified travelerfrom Canada
Nice hotel close to port fr cruisingPosted Mar 23, 2015
Great love the shuttle service from airport to Hotel and shuttle to port well organized and fair price
for Everyoneby A verified traveler
Good experiencePosted Mar 22, 2015
Pros: The hotel and room was clean. Breakfast was decent - but very crowded.
Cons: More seating space for breakfast.
Location: Close to beach, shopping, dining, highway. We rented a car and had no issues finding our way around the area.
We stayed for 2 nights prior to cruising out of Port Everglades. The location was good with lots of amenities close by. We would stay here again when not looking for a 5* hotel. We arrived at the hotel well before check-in after flying in from Buffalo NY. We were able to check in immediately.
by A verified travelerfrom Kansas
Decent place to stay, nothing special thoughPosted Mar 21, 2015
Pros: Cheapest rate we could find in the area
Cons: Better customer service regarding the shuttle. When we mentioned it, we should have been offered some sort of discount.
Location: Close to highway. Easy pickup for cruise shuttle.
We basically needed a place to stay after arriving late from a flight and before we got on our cruise ship the next day. The rooms were decent - nothing special. The bathroom wasn't the cleanest so I'm sure some people would be put off by that. We were VERY disappointed that two people in our group of eight called to advised that our flight arrived at 10:50. We were both told too bad on the hotel shuttle as it shut down at 11. So we paid $65 for our group to go about seven miles. We get to the hotel and the guy on duty was having the shuttle pick up more people! Disappointing. The breakfast buffet was insane! There were people everywhere. The food was decent but it was chaos.
for Everyoneby A verified travelerfrom Raleigh
Visited there each year for last 5 yearsPosted Mar 18, 2015
Pros: The staff takes good care of us.
Location: Love to shop at the Bass Pro Shop
Beds are comfortable, pillows can be arranged to be like home.