Ratings based on 1,654 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Unclean and dirty

Posted Dec 19, 2014
Pros: nothing
Cons: Rooms need to be cleaned and renovated
Location: in a bad location next to nothing
Got to room only to find someone ripped off room plaque and hotel replace the room number on a envelope outside door. TV did not work Carpet was stained. Bed cover was stained all over. 1/2 the light bulbs did not work. Left after 1 hour.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2014
The location is great. It's within a short distance to a lot of whatever anyone wants to do.
1 out of 5
by A verified traveler

Used condoms on the floor.

Posted Dec 16, 2014
Where do I start? * Tried to add my friend's name so she could check in before me. Got interrupted half sentence by the front desk rep and was told to call tomorrow. The wall paint in room is peeling off. Used condom on the floor, by the bed. Nasty.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Springfield, MA

Nice hotel close to everything

Posted Dec 16, 2014
Very nice hotel. Very close to a mall and everything you would want to eat.
2 out of 5
by A verified travelerfrom ohio

Very dirty hotel

Posted Dec 14, 2014
This hotel was extremely dirty and not very nice people
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ON. Canada

Close to Cruise terminal

Posted Dec 10, 2014
Pros: Served our needs
Perfect for what we needed for the night before our cruise.
5 out of 5
by A verified travelerfrom Portland, Oregon

Disappointing location - Bad bad traffic

Posted Dec 10, 2014
Everything about this Best Western was wonderful with the exception of the location. We did not rent a car so we had to cross VERY BUSY TRAFFIC WITH POOR CROSSWALKS to get to restaurants, and none were close. We would stay here again but would not recommend it simply based on location. Other than the bad walking situation we think this place is great and were treated nicely, very nicely. Comfy beds, big bathrooms and good breakfast with lots of seating in the mornings offered to guests.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bahamas

Good Location

Posted Dec 8, 2014
Pros: Location
Cons: The room could be cleaner
Location: Its close to the airport and the port
It was pleasing. The staff was friendly. The room needs a little more attention when it comes to cleaning. Hair was in the bathroom and food crumbs were under the sofa.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Moncton, NB

Excellent Hotel for Cruise Port Departure

Posted Dec 5, 2014
Pros: Everything but mostly the customer service and cleanliness of the rooms.
Cons: Just the Breakfast - could be healthier.
Location: We were not far from the airport or cruise port. Perfect central location to and from both.
I loved the hotel, the location and how easy it was to find places to eat and the malls. I also loved the service and the rooms were very clean and well taken care of. The breakfast could have been a bit healthier but we had a fridge and microwave to cook our own. Thank you for a great stay!
2 out of 5
by A verified traveler

Posted Dec 3, 2014
In general, it was not worth what we paid. I expected it to be much cleaner. The carpet desperately needs to be replaced.