Ratings based on 147 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by j from lehigh

Very nice close to everything

Posted May 12, 2014
Pros: It was close to where we wanted to go
Cons: Have the air on in room when you get there it took awhile for the room to cool down
Location: It was nice
It was a nice hotel, the staff told us about different things to do around town
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2014
Great experience! Staff was very friendly and extra helpful to lost tourists. We were able to check in early which was a great convenience. Liked that the hotel was near many restaurants, a drugstore and a grocery store. Their breakfast was pretty decent compared to other hotels I've gone to. Our room was clean and spacious and loved that it had a fridge and microwave in it already. If there is something negative I have to say about my stay, it would be thAt the internet on their computer was slow.
2 out of 5
by Dawna from Ottawa

Okay hotel, did not inspire confidence

Posted Apr 11, 2014
The hotel was okay, though less than I would have expected from a best western plus. Upon arrival, I was asked to provide a 25$ damage deposit. I found this quite odd and slightly unsettling for a number I reasons. I proceeded to my room which though it appeared clean smelled incredibly musty. The carpets felt like they has never been cleaned. The next morning at breakfast I heard other guests complaining that they had had items stolen from their vehicles in the parking lot. One guy in particular had had his tailgate stolen off if his pickup truck. The staff did not seemed phased by this- like maybe this happens regularly- and recommended that he bring his valuables in next time. No sure how you're supposed to brin your tailgate in.... Overall, I would only recommend staying here as a last resort.
5 out of 5
Recommended
for Everyone
by Terie from New Mexico

Super Staff!

Posted Apr 9, 2014
Pros: It was a really good location, near to shops and eating.
Cons: Nothing--this was a nice, clean, comfortable Best Western Plus.
Location: Shopping, the Everglades, Port.
We chose this hotel because it offered a shuttle from the airport, and also because it received generally good reviews. I am really glad we decided to stay here. First off, it sits right next door to a shopping center that has everything from a Winn-Dixie to a Dollar Tree, a Big Lots, clothing stores, a McDonald's, a Wendy's, and some other ethnic eateries. The staff is really nice--check-in was quick and efficient. The room was nice and clean. We were able to sleep fairly well, although another guest did not know how to close their door quietly, allowing it to ban shut several times. In the morning my mother realized she forgot her belt. the front desk receptionist, Lashania, ran over to the shopping center and picked up a really nice and tasteful belt for her! Talk about service--she really made our day! Thanks, Lashania!
3 out of 5
Recommended
for Everyone
by Jose from Puerto Rico

Near to Airport

Posted Feb 8, 2014
Nice Hotel and experience and near to airport................ ............
4 out of 5
Recommended
for Everyone
by Susan from Canada

Very close to cruiseport

Posted Feb 4, 2014
We stayed at this hotel just before our cruise and after as well. The front desk was very friendly and helpful. We arrived at the hotel around 10:30am after our cruise and we were able to check in immediately as there was a room ready. The pool area is very nice and clean. The hotel is very close to cruise port and airport. Only one complaint, I wish there were more healthy options on the continental breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 18, 2014
5 out of 5
Recommended
for Overnight Stay Before Destination
by Don from South Orange, NJ

Overnight stay between flights

Posted Jan 5, 2014 on Hotels.com
Hotel was fine - free shuttle bus to/from airport
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 4, 2014
4 out of 5
Recommended
for Everyone
by Joh

This traveler left a rating score only Posted Dec 30, 2013