Ratings based on 970 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom upstate NY

Our sixth stay!

Posted Nov 18, 2014
Pros: It's just right.
Location: Right on the beach, close to shopping, movies and great food choices.
We booked plane, hotel and car with Expedia and had a grat time for the sixth year in a row. Close to everything and a terrific breakfast buffet.
4 out of 5
for Couples
by A verified travelerfrom UK

Overnight stop

Posted Nov 17, 2014
Pros: It was clean and the staff friendly and helpfull
Cons: Breakfast.
Location: Main attraction was nearness to boarding cruises. On the main road. Also close to the water taxi which was good fun and informative,
Got a good deal. Would stay there again on a good deal. Near to port if cruising. Bit noisy with traffic. Rooms smelt beautifully clean when you walked in. Nice toiletries. Is being refurbished so can only get better. Complimentary breakfast is still being worked on. Hot breakfast consisting of overlooked scrambled egg bacon and nice little steaketes.
1 out of 5
by A verified traveler

Good location & Staff

Posted Oct 21, 2014
Pros: Location and Staff
Cons: Fix A/C in room
Location: Excellent location near everything.
Everything was good except the room A/C was noisy and couldn't be controlled. Either you had no A/C or Ice cold air across your face in bed. Couldn't sleep so why stay,
4 out of 5
for Everyone
by A verified travelerfrom Mississauga, ON

Clean, friendly and close to the beach

Posted Sep 11, 2014
Yes, they are under construction but it did not interfere with our stay. It is a small hotel that seems to run like a really good family business. All of the staff were friendly (with guests and each other) and seemed genuinely interested in making our stay a positive one. What was telling for me was watching and hearing the staff interacting with each other. Nice to be around people who are rolling with the punches with all of the changes. No grumbling or using it as an excuse for poor service. While we were there the breakfast room had to be closed for the construction. Breakfast was moved to the bar area. The staff were working together trying to improve placement of equipment, tables, etc. Everything was positive. There was no difference in the variety or quality of the food.
4 out of 5
for Everyone
by A verified travelerfrom Montreal, Quebec

Nice hotel at a very reasonable price.

Posted Aug 18, 2014
Pros: Very comfortable room
Cons: Mid August and the pool was heated and not refreshing! Too hot! Would be great if there was a way to pump in cold water!
Location: Good location, good restaurants and shopping and close to the beach.
Room was very clean and comfortable. Staff was very friendly. Breakfast was standard. A short walk to the beach.
1 out of 5
by A verified travelerfrom P

I won't be staying here again

Posted Aug 16, 2014
This was my third time staying at this hotel and I will say last time . First of all , I requested to be placed on the 2nd floor because my mother does not like heights ..when we came in to check in the front desk person Raffael told me they are sold out and the only room he has available was on the forth floor (no I am sorry we can not accommodate your request). When we checked in OMG room smelled terrible , like pet smell . I immediately called the front desk and told them about this and they sent the housekeeper to spray the room . It did remove the smell for short period but you could still smell this nasty pet smell. Raffael told me he can't move to any other room since they are sold out . Just to mention I booked this hotel one month ago and requested in notes to be placed on a lower level to a nicer room since I am frequent visitor . After two days hotel renovation started on the fifty floor, just above our room ..our room number was 404 ..so the noise everyday was from. 8-5 ...I could not even take a nap . My tv would loose signal from all pounding on the 5th floor . I asked front desk staff why they did not warn the guests of this work and one girl with tattoo on her neck was so rude and told me " it's posted online on th site of th hotel". I explained her that I booked trough expedia not directly trough hotel site and she was still insisting it was posted ...very rude , not even say " I apologize ".nothing . Like i said , very very unsatisfied.never again staying
4 out of 5
for Personal Event
by A verified traveler

very nice except for construction

Posted Aug 16, 2014 on Hotels.com
The hotel was very nice, enjoyed the breakfast, and how close it was to the beach. However, they were doing construction on some of the other floors. Thankfully we were gone by mid morning but for anyone who likes to sleep in it would have been a problem.
3 out of 5
for Families
by Shaunyfrom England

Good value for money

Posted Aug 14, 2014 on Hotels.com
OK so the hotel is currently undertaking a complete refurb and it was in need of it. Room was dated but clean. Breakfast was great and pool area OK. Good location for a walk to the beach and within easy drive of places to eat and shop. As per my title good vale for the money but should be a lot better when the hotel has been updated.
3 out of 5
by A verified travelerfrom Boise, ID

Employees were nice and helpful

Posted Aug 13, 2014
Pros: The employees
Cons: More care needs taken when doing normal maintenance/repairs so they aren't noticed by the everyday customer; paint matching better, etc.
Location: It was in close to the beach, ocean, restaurants, shopping, and groceries. A taxi from the airport is around $30 & $20 from hotel to cruise port.
The employees were nice and helpful, but the room was less than I had hoped for. The dampness and ocean-like condition, I guess, had taken it's toll. There were many, many small areas in the room and complex you could tell had been patched and painted. It wouldn't have been too bad, but the paint used in repairing the areas did not match the other paint around it. Part of the overall facility was "closed" according to one of the employees though, as it as currently under renovation/repairs. It was in a very nice location to the beach although there is now another hotel that sits in front of it & obscures any beach or ocean view.
5 out of 5
by Ritafrom Montreal

Best value in the area

Posted Aug 12, 2014 on Hotels.com
Perfect for low budget family! 2 mins walk to the beach. 5 minutes walk to Las Olas.