Ratings based on 538 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Colorado
Everyone was so very nice !Posted Jan 18, 2015
Arrived around 1:00 in the morning. I called for their shuttle and they had just stopped the shuttle rides but the lady at the desk asked the driver if he would come and get us and he did! We had to get up early and they scheduled our shuttle to take us back to the airport. The next day I realized that I left a small makeup bag in the room. I called and they had it in the office and I picked it up the following week! The staff was just wonderful and so helpful! I will definately stay there again!
by A verified travelerfrom Atlanta, GA
Rude Front DeskPosted Jan 6, 2015
We called to inform that there was a dirty towel (brown stains and matter). We were informed by a very rude front desk person (Christian) that it would be a while because he was the only one working and that he would have to get engineering to bring the towel. We went to sleep past midnight and never got a new towel. We called back and asked to speak with a manager, and he said he was the manager. Aside from that, the hotel is ok. No ice in the machine on 2 of the floors. The room is good and bed comfortable.
for Everyoneby A verified traveler
Posted Dec 29, 2014
Really appreciated the free shuttle from airport and cheap shuttle to cruise port. Also shopping convenient and able to walk.
for Everyoneby A verified travelerfrom New England
NicePosted Dec 27, 2014
Pros: Very clean and comfortable.
Location: Right off of a very busy four lane road. We walked a few blocks in both directions and didn't find much. Shopping plaza a few blocks up .
Nice hotel however not close to any nice places to eat. Hotel did cook food found it to be fair.
by A verified travelerfrom Canada
Needs ImprovementPosted Dec 15, 2014
Pros: See above
Cons: The food. The lighting on the road to the hotel
Location: see above
Newish hotel. Check In and Out very smooth with friendly and helpful staff. Room layout good with excellent shower and comfortable and clean bed. Difficulty opening cupboards which were jammed. Meal at hotel very so-so. Unfortunately the hotel is located at the end of a very dimply lit road and we were uncomfortable walking down it at night so were forced to have our meals at the hotel. Shopping plaza located within a 10 minute walk. Good shuttle to cruise ship terminal
for Everyoneby A verified travelerfrom New York
The hotel was very nice but the location could bePosted Dec 8, 2014
Pros: It was clean, the sitting area in the lobby was very comforting and the room design was very nice.
Cons: They can offer complementary breakfast and shuttle to the near by mall
Location: We learned of a mall close by but felt lost when we walked from the hotel to the main road. We were getting ready to give up on finding a place to eat
The stay was pleasing but I believe they should offer complementary breakfast like most hotels.
for Everyoneby A verified travelerfrom florida
Very nice hotel, close to hard rock casino.Posted Dec 4, 2014
Hotel is new, nice staff and would stay there again.
by A verified traveler
NICE PLACE BUT BAD HOUSE KEEPINGPosted Dec 3, 2014
Pros: very nice close to I-95
Cons: house cleaning
Had no room cleaning services on 2 of the 6 nights we stayed no clean towels or toilet paper when we got to our room from a wedding had to call front desk. and we had to call again on a different day for room to be cleaned,
for Everyoneby A verified travelerfrom San Antonio, TX
Nice clean hotel with airport and cruise shuttlePosted Dec 2, 2014
Pros: The appearance and attention to detail.
Cons: From the hotel details I expected there to be a restaurant. Breakfast was more of an open buffet with open seating.
Location: unsure.. just stayed one night before a cruise
Easy check in and check out; shuttle from airport included; shuttle to cruise port a mere $5; hotel appeared new; overall great experience.
for Everyoneby A verified travelerfrom Gainesville, FL
A real plus!Posted Dec 2, 2014
Pros: Room size, free parking and shuttle to Cruise ship..
Location: Hotel address didn't show up on the Garmin.
This was our second stay and we'll be back. Perfect for the day before a cruise. Efficient/friendly staff. Good suite. Good A/C. Great shuttle and free parking.