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Reviews of Candlewood Suites Ft. Lauderdale Airport/Cruise, an IHG Hotel

2.5 out of 5
Candlewood Suites Ft. Lauderdale Airport/Cruise, an IHG Hotel
1120 West State Road 84, Fort Lauderdale, FL

Reviews

7.8

Good

Rating 10 - Excellent. 439 out of 1002 reviews" "
Rating 8 - Good. 246 out of 1002 reviews" "
Rating 6 - Okay. 138 out of 1002 reviews" "
Rating 4 - Poor. 81 out of 1002 reviews" "
Rating 2 - Terrible. 98 out of 1002 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Travis

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled like mold and dirty sox
Stayed 1 night in Mar 2024

6/10 Okay

Gwendolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle from the airport took over 55 minutes to get to us. No apology just excuses. It is a busy time. Not acceptable.
Stayed 1 night in Apr 2024

2/10 Terrible

Kalob

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It has been 30 days and i still havent got my deposit back
Stayed 1 night in Mar 2024

10/10 Excellent

Marc

Stayed 2 nights in Apr 2024

6/10 Okay

Clayton

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Marc

Liked: Staff & service, property conditions & facilities
Staff was great as always. Marc is always a pleasure to see, he is informative and remembers you if you have stayed multiple times.
Stayed 3 nights in Apr 2024

6/10 Okay

Jane, Paxton

Place seemed a little on the outdated side. Limited electric plugs, but also found mold in the shower. The toilet kept running. Reported it to the front desk who was very apologetic and took $20 off our bill ( which I wasn’t asking for).
Stayed 1 night in Apr 2024

10/10 Excellent

PHILIP, Coquitlam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to airport and cruise ship terminal
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Cliff

Traveled with partner
What no one tells you is adjacent to the vacant property that separates you is Lounge 8IV. The BASS was bumping continuously from 7 PM until 3 AM on Good Friday. Otherwise the room was dated but comfortable. Bathroom could have used refinishing, rusty tub and standing water.
Stayed 1 night in Mar 2024

6/10 Okay

Louise

Traveled with partner
Disliked: Amenities
Very overpriced for a very average hotel. We usually enjoy 5 star hotels for the same price we paid here. But maybe that's Expedia prices?
Stayed 1 night in Apr 2024

10/10 Excellent

Timothy, Freeport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Takisha

Traveled with partner
The water could have been a lot more hotter
Stayed 1 night in Apr 2024

6/10 Okay

Vicki

Traveled with partner
Liked: Cleanliness
The staff could have been a little more friendly and flexible.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Clean rooms and safe
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Alvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff :)
Stayed 1 night in Mar 2024

10/10 Excellent

Tabetha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fast food/restaurant options across street, grab & go snack options onsite, older property but still in good shape, shuttle from airport was quick
Stayed 1 night in Mar 2024

8/10 Good

Danny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, very clean. The only small issue, we had trouble contacting the office to arrange the shuttle.
Stayed 1 night in Mar 2024

8/10 Good

Shani

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property seems clean enough although there was trash in the garbage still from a previous desk. I also asked for more towels and never got them. The customer service person at front desk was less than friendly. Just very “matter of fact”, barely even looked up at me when speaking. Place was fine for the cheap price for the night. No pool, no dining. Had to walk across the highway to get food. But the food was great.
Stayed 1 night in Mar 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

zachary e

.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Amenities, property conditions & facilities
5 stars
Stayed 1 night in Mar 2024

6/10 Okay

Bonnie

Liked: Cleanliness, staff & service
Not what the pictures depicted. Smelled clean but could tell it was older
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Stayed 1 night in Mar 2024

10/10 Excellent

Larysa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 👍
Stayed 1 night in Mar 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Zhaoqing

Liked: Cleanliness, staff & service, property conditions & facilities
The online check in and contact with the hotel shuttle service remained challenging tasks for me.
Stayed 1 night in Mar 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Cassandra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
My husband had an adult cockroach crawl across his face while sleeping. He took the cockroach in a napkin downstairs to the front desk and they said they would issue a $50 refund. At check out this morning, my husband followed up with the new rep at the front desk regarding the refund and she advised we had to go through Expedia since that how we booked.

10/10 Excellent

cathy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in went smoothly, room was ready earlier than promised, and everything was good.
Stayed 1 night in Mar 2024

10/10 Excellent

DENISSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Mar 2024

4/10 Poor

Corey

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Arrived at the hotel 5 hours early (not their fault) but I ask a month ago about the possibility of a early check in. I was told that my room would not be ready until 3pm even though I saw a minimum of 60 guests checking out to go to the cruise port (which I had coming back from). It was only maybe 3 groups total at the facility trying to get a early check in and I highly doubt in a 5 hour span that 3 rooms were not available. Finally get checked in and room is soggy smells mildew ish,damp claimy and stinky. We had to walk to the local store and purchase cleaning products to get through the half a day.
Stayed 1 night in Mar 2024

2/10 Terrible

Juan

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ask double bed when did resavation they only gave me 1 bed
Stayed 1 night in Mar 2024

6/10 Okay

Vinod

Liked: Cleanliness
Good location
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great night very quiet area
Stayed 1 night in Feb 2024

8/10 Good

Latoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was nice and attentive. I got in early but I was able to leave my bags and just take a walk around the immediate area. The hotel is right across the street from a shopping mall, so need to to worry if you forgot anything.

6/10 Okay

Robi

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was late but still arrived by 9:00pm but the hotel cancelled our room. I feel that is inappropriate as we were flying. The fridge was loud and noisy. We had a handicapped suite so no storage in the bathroom. Food was disgusting.
Stayed 1 night in Mar 2024

10/10 Excellent

THOMAS J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Clean, quiet, kitchenette. Comfortable. Worth it!
Stayed 1 night in Mar 2024

10/10 Excellent

Juliana

Stayed 1 night in Mar 2024

8/10 Good

Carlos

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Short driving distance to airports and restaurants.
Stayed 1 night in Mar 2024

8/10 Good

Skip

Liked: Cleanliness, amenities, property conditions & facilities
clean and comfortable. this hotel was on a busy street but in a good location. it was clean and roomy.
Stayed 1 night in Mar 2024

6/10 Okay

Carl, Bardstown

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Only stayed for one night, was told to call for shuttle. The shuttle never showed up after waiting two hours was told to find my own transportation from the air port.
Stayed 1 night in Mar 2024

4/10 Poor

Michelle

Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Traveled with partner
We really enjoyed our stay and we feel it was a very good value. We were able to store our luggage and our room was ready ahead of schedule. It was a good size and very clean and well appointed. Nice big bathroom. The bed was very comfortable. A variety of restaurants across the street. Free shuttle to the airport. We will definitely stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 1 night in Mar 2024

8/10 Good

Brian

Liked: Staff & service
Stayed 1 night in Mar 2024