Gazebo

Reviews of Castle by the Sea

2 out of 5
Castle by the Sea
4520 N Ocean Dr, Lauderdale-by-the-Sea, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 95 out of 206 reviews" "
Rating 8 - Good. 59 out of 206 reviews" "
Rating 6 - Okay. 23 out of 206 reviews" "
Rating 4 - Poor. 16 out of 206 reviews" "
Rating 2 - Terrible. 13 out of 206 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Virginia

Traveled with partner
The property is kept clean but the rooms need updating.
Stayed 5 nights in Feb 2024
Response from Renee on Mar 2, 2024
Thank you for staying, it was our pleasure having you.

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating.
Stayed 2 nights in Feb 2024
Response from Renee on Feb 25, 2024
Thank you so much for allowing us to have you as our guest. It was nice to meet you.

8/10 Good

Donna

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Renee on Feb 24, 2024
Thank you for staying, it was our pleasure having you.

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice, stay.... only concern was no hot water in my room. I am sure they will fix that soon.
Stayed 3 nights in Jan 2024
Response from Renee on Jan 23, 2024
Hi, thank you for staying. It was a pleasure having you.

10/10 Excellent

Vishal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for the money I paid.
Stayed 5 nights in Jan 2024
Response from Renee on Jan 18, 2024
Thank you for staying, it was our pleasure.

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Renee on Jan 18, 2024
Thank you

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value considering its location and overall quality of the rooms. This was our second stay and it has been very consistent.
Stayed 15 nights in Dec 2023
Response from Renee on Jan 18, 2024
Thank you for staying. It was real nice to have you back.

10/10 Excellent

Heather

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful, super clean, nice and cold, 1 block from the beach. Renee had beach chairs available and beach supplies if needed for guest use. Felt very safe even walking downtown after dark. Police Station right across the street. Will definetly stay here again.
Stayed 2 nights in Dec 2023
Response from Renee on Jan 18, 2024
You're awesome! Thank you.

8/10 Good

Ana Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2023
Response from Renee on Jan 18, 2024
Thank you

8/10 Good

Kader

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Would have greatly appeciated a little table to write on or lay on my laptop ! The 10PM - 8AM quiet period is not respected (some customers get pretty noisy). No enforcement service...
Stayed 3 nights in Nov 2023
Response from Renee on Jan 18, 2024
Thank you for staying.

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location!
Stayed 2 nights in Nov 2023
Response from Renee on Dec 3, 2023
Thank you, it was our pleasure having you.

8/10 Good

Karen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and accommodating. Parking is available but it is a bit tight.
Stayed 2 nights in Nov 2023
Response from Renee on Nov 20, 2023
Hi, it was our pleasure having you.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Renee on Nov 3, 2023
Hi, thank you for staying with us. It was our pleasure.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Renee on Sep 10, 2023
Thank you for staying.

10/10 Excellent

Larry, Zanesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills hotel, but Room was clean and comfortable. Price was reasonable. Air conditioner had a rattle, but just needed outer cover adjusted and kept room cool. Good location, easy walk to the beach and to the shops in Lauderdale by the Sea. Staff were friendly and helpful. Beach chairs and umbrellas were offered at check in. We appreciated the use of these. We enjoyed the use of the pool too. Thanks!
Stayed 2 nights in Aug 2023
Response from Renee on Aug 14, 2023
Hi, thank you for your kind words. It was our pleasure.

6/10 Okay

Johnna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Renee on Aug 13, 2023
Thank you, it was our pleasure having you.

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was fantastic and attentive! The lady at the front desk was very kind!
Response from Renee on Jul 16, 2023
Thank you for staying. It was our pleasure having you.

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy this particular place because it’s well kept property, very clean room, and easy walk to the major shopping center as well as the dinning and pier area … our second time there and will be back again …
Stayed 2 nights in Jul 2023
Response from Renee on Jul 13, 2023
Thank you for staying. We enjoyed having you.

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Love this place. Renee was beyond helpful. Very clean and close to everything.
Stayed 2 nights in Jun 2023
Response from Renee on Jun 5, 2023
Thank you for kind words. Hope to see you again.

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness
Charged Unheard fees checked in 3 hrs earlier charged $35 not like they could rent room for those 3 hrs also got charged $30 don’t no for what I never got a receipt
Stayed 2 nights in May 2023
Response from Renee on Jun 3, 2023
Hello, we can provide a receipt for you if you would like and the added 30 is on your reservation contract with the cost of the room. When a guest arrives, around noon, it is a early check in. Complementary check out is at noon. We informed you of this prior to checking you in. I am sorry you were not satisfied as we try to make all guest happy.

10/10 Excellent

Angeida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and friendly staff. We’ll definitely stay here again.
Stayed 2 nights in May 2023
Response from Renee on May 19, 2023
Thank you for staying. It was our pleasure having you.

8/10 Good

Etleva

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I like the area is everything walking distance.
Stayed 8 nights in May 2023
Response from Renee on May 16, 2023
Thank you for staying. It was our pleasure.

10/10 Excellent

Despina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, clean bright room, walk to everything, nice hostess
Stayed 4 nights in Apr 2023
Response from Renee on Apr 18, 2023
Hello, it was our pleasure having you and your family. See you again.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Amazing stay in one of the best hidden areas of fort lauderdale. Will definitely stay again.
Stayed 2 nights in Apr 2023
Response from Renee on Apr 18, 2023
Thank you. We appreciate you.

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Renee on Mar 25, 2023
You are awesome! Thank you for staying.

2/10 Terrible

James

Declined our credit card and refused to try again. It was a cc I used all weekend. Too lazy to come get $500 .
Stayed 2 nights in Mar 2023
Response from Renee on Mar 18, 2023
Good Day, when you booked your reservation declined. It is a policy to cancel by 6pm if a deposit is not taken. I am not understanding to lazy to come get 500 as your reservation was canceled.

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room to small.
Stayed 6 nights in Feb 2023
Response from Renee on Mar 7, 2023
Thank you for staying

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Renee on Feb 24, 2023
Thank you for staying. It was our pleasure having you.

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Response from Renee on Mar 7, 2023
Thank you for staying

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I enjoyed our stay at Castle By the Sea. The staff were helpful and welcoming, and the room was clean and comfortable. It was an easy walk to a beautiful beach and there was a wonderful warm, clean, and well maintained pool!
Response from Renee on Jan 22, 2023
Thank you so much for staying. We enjoyed having you. See you again.

10/10 Excellent

Eugenio, Phoenix

Traveled with group
Liked: Cleanliness, staff & service
The place clean and so close to the beach. The staff was lovely. I highly recommend it location location.!
Response from Renee on Jan 17, 2023
Thank you so much for staying with us. It was our pleasure. Hope to see you again.

10/10 Excellent

Edward

Stayed 2 nights in Nov 2022
Response from Renee on Nov 28, 2022
Thank you so much for staying with us. We enjoyed having you.

10/10 Excellent

Lusidio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager was very polite and accommodating. Will re-visit.
Stayed 3 nights in Nov 2022
Response from Renee on Nov 19, 2022
Thank you. It was our pleasure.

8/10 Good

claire

10/10 Excellent

Jo Ellyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Renee on Oct 25, 2022
Hi, I just would like to thank you for staying. I hope you had a great time. See you again.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
We loved our stay here. The location is excellent. A short walk to the beach and the town square.
Stayed 3 nights in Oct 2022
Response from Renee on Oct 19, 2022
Thank you so much for staying. It was our pleasure.

4/10 Poor

Samuel

Stayed 3 nights in Sep 2022
Response from Renee on Sep 27, 2022
Hello. I am sorry we did not exceed your expectations. We are not aware that you may have been unsatisfactory for you as we never heard any complaints from you or any requests. Thank you and hope I can make it up to you. Thanks for staying.

10/10 Excellent

Chassie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful! Place was amazing with great outdoor seating! Within walking distance of great restaurants and bars
Stayed 2 nights in Sep 2022
Response from Renee on Sep 19, 2022
Thank you for staying with us. It was our pleasure.

6/10 Okay

Roch

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Built in another era. Furniture says it well. Lacking working people commodities. Pool needs to be refreshed. Otherwise thumbs up.
Stayed 4 nights in Sep 2022
Response from Renee on Sep 16, 2022
Thank you for staying.

6/10 Okay

Stephanie

Liked: Staff & service
It was on a busier street than I anticipated. The room I was in had no windows facing anything but storage and property maintenance areas. It was ok but it wouldn’t be my first choice.
Stayed 3 nights in Jun 2022
Response from Renee on Jun 10, 2022
Thank you for staying.

2/10 Terrible

Marlene

Stayed 3 nights in May 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOCATION LOCATION LOCATION
Very Friendly, Make their guests feel very comfortable, met great people at the pool, close to everything within walking distance, already booked another stay there!
Stayed 3 nights in Apr 2022
Response from Renee on May 3, 2022
THANK YOU!

10/10 Excellent

Michelle

Traveled with family
Liked: Staff & service
It was easy to check in after hours, was very pleased with service plenty of towels and beach towels and beach chairs supplied! Kitchen was well stocked with needed materials. Bathroom outlet did not work, no staff available after 6pm but when available very helpful! Property was older but well taken care of I would stay here again!
Stayed 5 nights in Mar 2022
Response from Renee on Mar 24, 2022
Thank you so much for staying. Hope to see you again.

10/10 Excellent

Delores

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Professional and courteous staff
Stayed 7 nights in Mar 2022
Response from Renee on Mar 19, 2022
Thank you so very much. It was a pleasure having you.

10/10 Excellent

ARNO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rare jewel in Fort Lauderdale
This Hotel is a rare jewel in today's world!!! If one is looking for a relaxing beach vacation this is the place to go!!! The best value for your $$ in the Fort Lauderdale / Lauderdale-by-the-Sea region.
Stayed 3 nights in Feb 2022
Response from Renee on Mar 19, 2022
Thank you for such kind words. See you again.

8/10 Good

Joseph S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2022
Response from Renee on Mar 5, 2022
Thank you so much for staying.

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from Renee on Feb 21, 2022
Thank you so very much for your review. It means a lot to me to have the guest that stay happy.

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from Renee on Feb 12, 2022
Thank you so very much. I appreciate it so much! See you again.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2022
Response from Renee on Feb 12, 2022
Thank you so very much. I appreciate it so much! See you again.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Renee on Feb 12, 2022
Thank you so very much. I appreciate it so much! See you again.