Ratings based on 266 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified travelerfrom FL
A Fair Two Star HotelPosted Dec 31, 2014
Pros: The bathroom is good. The morning breakfast is good but the staff is overstretched.
Cons: Overall. this hotel looks tired. It needs staff management/customer service training.
Location: Close to the beach.
This hotel is not cheap and is not worth a 2.5 or 3 Star Hotel. This is a two star or less hotel. The advertisement pictures and other information are misleading. You will be disappointed. The hotel management & customer service are poor. From the reception to my assigned room, the carpets are fair but dirty. The elevator carpet is dirty and the wall is dusty. Even the reception surroundings including the flowers are dusty. The room furniture are fair but old, needs overhauling. The bathroom is good. The morning breakfast is good but the staff is overstretched. The internet service is nearly zero. Thorough out my stay, the intermet service is like 56k (very slow). My children cannot use their XBox 360 due to the poor internet connection. The technical support I was told to contact, said there is nothing he can do except I am very close to the router. Overall. this hotel looks tired. It needs staff management/customer service training. A lot of overhauling -carpets, furniture, fresh/beautiful paints, effective cleaning - are needed. As mentioned, this hotel is not cheap, find a better hotel around with the same cost or cheaper cost.
for Everyoneby A verified travelerfrom Tokyo
Great in price, location and hotel staff!Posted Dec 23, 2014
It was great if you expect comfortability instead of too much luxury in hotel you stay. Amenities are well-supplied including tooth brush, shampoo, soap, towels, glasses. Cozy beach within a few minutes' walk. Subway sandwich and Haagen Dazs ice cream in the same building. Noticeable the room was a little covered with dust, and the complimentary breakfast is lack of variety in food and beverage (e.g. apple juice was like an apple-flavored water). However I had my stay comfortable considering the price, location and attitude of receptionists. I definitely recommend this hotel as long as being close to your destination.
for Everyoneby A verified traveler
Very accommodating staffPosted Dec 17, 2014
Pros: Clean rooms, quiet, high value.
Cons: I wasn't aware there was a $10 daily parking charge because it's located so close to the beach, they have problems with non guests parking there.
Location: Excellent location, but I did not get out and around. I caught glimpses and it looked nice! Walking distance to the pier.
I stayed here a week for a nearby conference. One very helpful front desk attendant helped me corral other guest attendees and helped us coordinate and consolidate cab rides. I thought that was over and above. Excellent value.
for Everyoneby A verified travelerfrom T
MediumPosted Nov 19, 2014
Cet hotel a besoin de rénovation. Le déjeuner devrait ouvrir plus tôt.
for Business Travelersby Patrickfrom Raleigh
Find another hotelPosted Nov 10, 2014 on Hotels.com
I'm not one to usually write reviews, but if it prevents anybody else from experiencing the same thing, it'll be worth it. I stayed here 3 nights for business, and left with the worst cold I've ever had. They should reimburse me for the 3 boxes of tissues I had to buy for staying in that room. Also,had to pay for parking. Could not wait to leave this place.
for Everyoneby A verified traveler
Posted Nov 9, 2014
Facility is a bit out of date, but staffs are all great. Nice place to stay.
for Personal Eventby karenfrom Naples,Fl
My Get a wayPosted Nov 7, 2014 on Hotels.com
Nice Hotel, Staff was great, Its near the beach...You can walk to everything. I will be back....
for Business Travelersby A verified traveler
They only care about their locationPosted Nov 3, 2014 on Hotels.com
It was a terrible time to be at the Comfort inn... they are renovating some rooms and the whole place stays without water for hours with very little notice. The extra parking fee is an unwelcome surprise and the staff just want to let you know you are lucky to be that close to the beach for the price you paid. Breakfast if also very low quality and limited in selection.
for Familiesby A verified traveler
Posted Nov 1, 2014 on Hotels.com
for Familiesby Sergio Medeirosfrom Santos - SP -Brasil
Posted Oct 19, 2014 on Hotels.com
Hotel em local agradavel e bem localizado. limpeza dos quartos diaria e muito boa. Recomendo