Ratings based on 262 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified travelerfrom FL
A Fair Two Star HotelPosted Dec 31, 2014
Pros: The bathroom is good. The morning breakfast is good but the staff is overstretched.
Cons: Overall. this hotel looks tired. It needs staff management/customer service training.
Location: Close to the beach.
This hotel is not cheap and is not worth a 2.5 or 3 Star Hotel. This is a two star or less hotel. The advertisement pictures and other information are misleading. You will be disappointed. The hotel management & customer service are poor. From the reception to my assigned room, the carpets are fair but dirty. The elevator carpet is dirty and the wall is dusty. Even the reception surroundings including the flowers are dusty. The room furniture are fair but old, needs overhauling. The bathroom is good. The morning breakfast is good but the staff is overstretched. The internet service is nearly zero. Thorough out my stay, the intermet service is like 56k (very slow). My children cannot use their XBox 360 due to the poor internet connection. The technical support I was told to contact, said there is nothing he can do except I am very close to the router. Overall. this hotel looks tired. It needs staff management/customer service training. A lot of overhauling -carpets, furniture, fresh/beautiful paints, effective cleaning - are needed. As mentioned, this hotel is not cheap, find a better hotel around with the same cost or cheaper cost.
for Everyoneby A verified travelerfrom Tokyo
Great in price, location and hotel staff!Posted Dec 23, 2014
It was great if you expect comfortability instead of too much luxury in hotel you stay. Amenities are well-supplied including tooth brush, shampoo, soap, towels, glasses. Cozy beach within a few minutes' walk. Subway sandwich and Haagen Dazs ice cream in the same building. Noticeable the room was a little covered with dust, and the complimentary breakfast is lack of variety in food and beverage (e.g. apple juice was like an apple-flavored water). However I had my stay comfortable considering the price, location and attitude of receptionists. I definitely recommend this hotel as long as being close to your destination.
for Everyoneby A verified traveler
Very accommodating staffPosted Dec 17, 2014
Pros: Clean rooms, quiet, high value.
Cons: I wasn't aware there was a $10 daily parking charge because it's located so close to the beach, they have problems with non guests parking there.
Location: Excellent location, but I did not get out and around. I caught glimpses and it looked nice! Walking distance to the pier.
I stayed here a week for a nearby conference. One very helpful front desk attendant helped me corral other guest attendees and helped us coordinate and consolidate cab rides. I thought that was over and above. Excellent value.
for Everyoneby A verified travelerfrom T
MediumPosted Nov 19, 2014
Cet hotel a besoin de rénovation. Le déjeuner devrait ouvrir plus tôt.
for Everyoneby A verified traveler
Posted Nov 9, 2014
Facility is a bit out of date, but staffs are all great. Nice place to stay.
for Familiesby Sergio Medeirosfrom Santos - SP -Brasil
Posted Oct 19, 2014 on Hotels.com
Hotel em local agradavel e bem localizado. limpeza dos quartos diaria e muito boa. Recomendo
for Familiesby Renatofrom Rio de Janeiro
Otima localizaçãoPosted Oct 16, 2014 on Hotels.com
Hotel muito bom , perto da praia que foi meu foco nos 3 dias em que estive na região , bastante restaurantes próximos ao hotel , apesar da internet gratuita o sinal não estava a contento no quarto , esta é o único ponto negativo , mas caso volte a região me hospedaria novamente neste hotel , café da manha bom.
for Overnight Stay Before Destinationby Vancefrom Inverness
Posted Oct 15, 2014 on Hotels.com
Great place to stay, next to fun places to eat and right near the beach. The only issue we had was paying 10.00 for parking!!!! really parking in their own lot?
for Familiesby Brandy LeJeunefrom Lakeland
Not coming backPosted Sep 30, 2014 on Hotels.com
I usually like staying at the hotel but this past weekend was a bad experience for me and my family. We first got assigned to a smoking room, which was unbearable for one of my children with asthma. We were moved which was fine. The next day we took the kids to the pool and there was an out of control party with alcohol in the pool, glass bottles, loud profanity and rudeness. Then as I was standing in the elevator holding my sleeping child, a drunk female pushed me out of the elevator with my child in my arms. The other guests were shocked. We didn't sleep all night because of the loudness of the guests yelling in the hallways and slamming doors. It was a long terrible weekend for us at the hotel.
for Personal Eventby A verified traveler
look for alternativesPosted Sep 29, 2014 on Hotels.com
too many problems during the stay - even for a hotel priced as moderately as this one: gym closed for several days, internet down, and the original room had to be changed, because of buggs...