Ratings based on 1,218 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Beautiful hotel right on the beach

Posted Jul 30, 2015
Wonderful hotel, everyone was so friendly and welcoming. Room was extremely clean as well as the rest of the hotel. Pool was amazing and so was the beach. Would definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Denmark

Lovely pool area, close to the beach.

Posted Jul 30, 2015
Pros: Lobby area
Noise level during weekdays low, a little lit bit higher during weekends Overall good
4 out of 5
Recommended
for Everyone
by A verified traveler from az

nice hotel next to the beach.

Posted Jul 25, 2015
Pros: the view was nice and the bed was comfortable.
Cons: room service and staff
Location: great location. be nice if the steak house opened up earlier.
horrible room service . they kept hanging up on me each night. took 2 hours. smh.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with cleanliness issues

Posted Jul 25, 2015
We took a room looking over the sea and the views were spectacular. Hotel's condition is good and the only issue was the cleaner not changing the bed linens as per the hotel's standards which is every three days and not leaving any soap for us. We literally had to call reception to get that fixed which they did. I give the cleaner a thumb down.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice!!!

Posted Jul 21, 2015
Great,friendly, excellent food and service Very clean , nice pool and beach
3 out of 5
by A verified traveler

Property going diwnhikk

Posted Jul 19, 2015
Don't know if we hit an unusual weekend but this used to be a nice relaxing place to stay. Very crowded and very noisy now. Long check in line too. Seems like maybe Starwood was better at managing than Hilton.
4 out of 5
Recommended
for Everyone
by A verified traveler

Right on the beach.

Posted Jul 15, 2015
Hated the parking garage and a little to far from the boardwalk.
3 out of 5
Recommended
for Everyone
by A verified traveler

Diplomat

Posted Jul 12, 2015
Pros: the pool at night was nice!
Cons: have guess not pay for sits outside at the beach! and have people walk buy asking if I would like to eat something!
overall it was okay! this hotel was so overbooked the pool and the beach were so full!. You have to pay to get the sits at the beach with the umbrella! not cool! overall ok
4 out of 5
Recommended
for Everyone
by A verified traveler from Hollywood, FL

Gorgeous facility, mediocre service

Posted Jul 10, 2015
Pros: The physical hotel itself.
Cons: Valet service' efficiency.
Our stay was good, our room was beautiful. It just seems as if the level of service has declined since Hilton took over from Westin/Starwood. We've been staying at the Diplomat for years, and the service is noticeably worse this year vs other years when Westin ran the property.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel people

Posted Jul 8, 2015
Came here in February break amd loved it came back Fourth of July weekend really packed on the 4th I heard locals may book a room and bring a few families, hard to find a chair to lay on by the pool. Next day was fine. Still had a good time.