Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sarasota, Fl.

Clean and Fairly Comfortable

Posted Apr 25, 2015
Pros: Location, staff and a clean room..
Cons: Condition of hallways. Elevators need cleaning ad carved graffiti on the inside of the elevator doors needs to be removed.
This hotel is ok. The location is convenient and the staff is very customer service oriented. However, the hotel needs refurbishing. The room was clean, but the hallways had stained carpeting and smelled very musty.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Pleasant and courteous

Posted Apr 13, 2015
Pros: Staff was very courteous.
Location: Quite a few restaurants nearby.
Close to restaurants, super markets and convention center. Right on the bus line for the beach. Staff was pleasant and attentive. Shuttle service to and from airport was awesome. Would like to stay here again.
Comment from Hotel Management
Apr 17, 2015 by Manager, Hotel Management
Dave - It is so rewarding to read that you had a pleasant stay with us. I truly appreciate your comments regarding our staff giving you excellent service. Thank you for mentioning the surrounding restaurants and our shuttle service. We look forward to hosting you again in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom brooklyn & Ca.

great staff

Posted Apr 9, 2015
Location: great location for pre or post cruise or just want an inexpensive hotel near the beach but not on the beach ...great dining across the street
I had a very nice stay due to the amazing staff ....let me have breakfast even when it was past the time to "grab 7 go" ...the GM allowed me to have a very late check out due to my flight being 9pm that evening ....he did NOT have to do this ...when i called taxis and they did not come or left in a minute the shuttle lady took me to my conference at the convention center ...gave her the $5 the taxis would have cost ......just the nicest people ...not for everyone but for pre cruise or quick business ...it is a must stay the only negative was the lack of TV channel options if i was really having an EXTENDED STAY THIS would be a problem.
Comment from Hotel Management
Apr 15, 2015 by Manager, Hotel Management
Marilyn - I appreciate you taking the time to write such a wonderful review. I am proud of our team for providing you with such excellent service. We look forward to having you visit with us again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Es war sauber,das Personal war sehr nett und hilfsbereit. Allerdings darf man vom Frühstück nicht all zu viel erwarten. Es besteht aus Kaffe,Müsli und Haferflocken das man mit Wasser verrühren kann,einem Muffin oder Schokoriegel. Würde allerdings wieder übernachten.Es liegt zentral in Hafennähe und in der Nähe von vielen Geschäften und Restaurants.Ich hätte mich über kostenlose Küchenutensilien wie Wasserkocher,Teller und Besteck gefreut. Diese konnte man nur gegen einen Aufpreis erwerben. Wir waren dort für zwei Nächte, nach unserer Kreuzfahrt.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom canada

All good

Posted Apr 6, 2015
Pros: From Holiday Inn next door, as they were full
Cons: The lobby could be better
Location: location good
All good ... we were pleased with the cleanliness and wifi ease of connection.
Comment from Hotel Management
Apr 17, 2015 by Manager, Hotel Management
The team and I appreciate your remarks about the hotel being in a great location. I am glad to read that you were pleased with the cleanliness of the room and the Wi-Fi. Thank you again for your review, we look forward to seeing you in the future, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Muito bom

Posted Apr 5, 2015
Passamos apenas 3 noites no Hotel pois nosso intuito de viagem era um cruzeiro. Bem localizado, limpo, internet funcional, estacionamento, café da manhã razoável para os padrões do hotel porém atende bem dado o quarto ser bem equipado com cozinha. Enfim vale bem a pena.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
In general is a good hotel, close to the port and convention center. The only draw back is that if you stay for long period of time, service not daily and you need to ask, however the staff is very polite and act immediately.
Comment from Hotel Management
Apr 6, 2015 by Manager, Hotel Management
I appreciate you taking the time to write such a great review. I'm thrilled that you found our staff polite and friendly. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, Ca

Great location, great staff, clean and comfortable

Posted Mar 18, 2015
I enjoyed being at the hotel, close to everything. Safe and quite
Comment from Hotel Management
Apr 2, 2015 by Manager, Hotel Management
Our staff and I appreciate your wonderful remarks about the great service we were able to provide you. We are thrilled to know you enjoyed a clean and comfortable stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
1 out of 5
by A verified traveler

Muy sucio, había cucarachas y muy mal servicio.

Posted Mar 13, 2015
El hotel estuvo muy sucio y no hacen la limpieza en el cuarto tienes que pagar extra.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom FLL

Nice clean convenient hotel

Posted Mar 11, 2015
A convenient hotel for airport & port. Friendly helpful staff
Comment from Hotel Management
Mar 26, 2015 by Manager, Hotel Management
It is so rewarding to read that you had a fantastic stay with us. Thank you for your comments. It is great to hear that you were pleased with our location and our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.