Ratings based on 349 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified traveler
lacking in a lot of areasPosted May 11, 2015
Pros: staff responded to everything and was nice. security was good, doors locked need key to get in
Cons: replace faulty TV and provide a few more towels at start of stay, shouldnt have to keep asking
Location: pompano beach, not far from the beach
Lack of towels, have to go down to front desk to get additional towels. TV was not working, had to call someone up to the room. Shower walls had mildew on them. Next day the walls were supposedly cleaned but still mildew stains remained. vending machine didnt work no bag for laundry clothes.
Comment from Hotel Management
May 20, 2015 by Manager, Hotel Management
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you for the lack of towels at check-in and for the shower walls not being up to standard. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. I have taken your comments and coached our staff to provide better service in the future. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
for Everyoneby A verified traveler
Posted May 5, 2015
The hotel staff were great and the rooms nice and clean.
Comment from Hotel Management
May 11, 2015 by Manager, Hotel Management
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. It was a great pleasure for me to read the comments you submitted. I am thrilled you had a comfortable stay and our staff provided you with great customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
for Everyoneby A verified travelerfrom DC
Good location, slow staffPosted Apr 30, 2015
Pros: Location and quiet.
Cons: Get staff to respond quickly to requests.
Location: Easy access to I-95, but not traffic noise. Not far from Rt. 1 and main parts of Pompano Beach and Coral Ridge (Coral Ridge Presbyterian Church).
Convenient location, clean, lots of space, not noisy, pool looked nice...but front desk staff took forever to bring dishes, pots, pans or anything else when requests were made. Friendly, but slow.
for Everyoneby A verified travelerfrom Washington, dc
Nice locationPosted Apr 26, 2015
Room terrible smells, cooking oil....and bugs.nice locations,dishwasher not working,confy beds,
for Everyoneby A verified travelerfrom ft lauderdale
Nice hotel close to 95Posted Apr 10, 2015
Pros: clean renovated clean towels near 95 kitchen good
Cons: carpets clean
Everytime l come here they treat me like VIP. Indira has my requested room ready for me maids r kind love this place
for Business Travelersby A verified travelerfrom Atibaia, São Paulo
Estadia sem maiores problemas.Posted Apr 7, 2015
Pros: Fácil localização
Cons: Café da manhã.
Location: Fácil localização e próximo as principais vias de Fort lauderdale.
Fiz a minha reserva pelo site da Expedia e tudo ocorreu conforme o esperado. Checkin após as 15:00 horas, material de cozinha entregue no quarto conforme necessário, checkout as 6:00 e não tinha ninguém na recepção, deixei a chave do quarto e fui embora. A única ressalva é para o café da manhã que é apenas café e muffin, que para mim não serve para nada.
for Everyoneby A verified travelerfrom Nassau, Bahamas
Nice hotelPosted Mar 20, 2015
I like how it's pet friendly. It makes u feel at home. It's like home away from home
for Everyoneby A verified travelerfrom triple creek canada
good neighborhood close to where i had to bePosted Mar 19, 2015
not much road noise quiet will stay there in the future
by A verified travelerfrom Massachusetts
It was reasonably priced!Posted Mar 16, 2015
Pros: location and price and clean.
Cons: Needs basic amenities and needs to step up a notch or two if charging $35 for a dog! Also have a grounds crew to keep area outside hotel clean.
Location: Nothing right nearby. It felt like it was off a highway which it was and no walkable restaurants etc .
It was reasonably priced but NO AMENITIES AT ALL! Basic clean room but no amenities at all. Also, on top of that they charged $35 for the dog for a basic, no amenities room. Also, it is a marginal area. There seems to be no ground crew because trash left piled up outside and no real amenities!
for Everyoneby A verified travelerfrom Atlanta, GA
It's okPosted Mar 1, 2015
I liked the room. The breakfast was less than barebones....no milk?...They serve packets of oatmeal but no bowls or flatware in which to eat it. No coffee during the day. Everyone serves coffee throughout the day. I found the overall experience to be more pleasant than I thought it would be. A few tweaks and it would be perfect.
Comment from Hotel Management
Apr 6, 2015 by Manager, Hotel Management
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. I do apologize that we do not offer coffee throughout the day, coffee and food items are only provided during breakfast hours but that may be a possible set up in the near future at our hotel and other Extended Stay America hotel chains. Still, I am thrilled you had a positive stay with us. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.