Ratings based on 208 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Toronto

Nice location and staff

Posted Jul 6, 2015
Pros: Staff and location
People were smoking marihuana inside the hotel and we could even smell it from our room.
Comment from Hotel Management
Jul 22, 2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I sincerely apologize for the odor issues you experienced. Please know that we do not tolerate the use of illegal substances at our property, and we will be taking steps to ensure your experience is not repeated. Still, I appreciate your comments regarding our convenient location and friendly staff. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
1 out of 5
by A verified traveler

Horrible Hotel .. No breakfast

Posted May 25, 2015
This hotel is a scam ... No breakfast ... Night shift are Horrible ... The Hotel smell very bad ...
Comment from Hotel Management
Jun 4, 2015 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your stay with us did not meet our company’s high standards. Your comments were reviewed by the staff, and we will work to better communicate our amenities at check-in to make sure your experience is not repeated. Your feedback is very important to us, so thank you for sharing. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
1 out of 5
by A verified traveler from Belo Horizonte-MG

Hotel muito ruim

Posted May 4, 2015
Pros: Boas instalações do quarto: cama, sofá, cômoda, cozinha (fogão, microondas e geladeira)
Cons: Limpeza e café da manhã
Hotel muito ruim, cheiro de cigarro por toda parte, banheiro com mal cheiro, limpeza muito deficiente, toalhas pareciam panos de chão, muito puídas e encardidas!! Cama boa e lençóis aparentemente limpos, boas instalações dentro do quarto (microondas, fogão, geladeira). Café da manhã ridículo, café puro, aveia para comer com água pois não tem leite, barrinha de cereal e muffins!! No geral, tudo muito ruim, mas por uma noite foi suportável, não voltaria lá e nem em outro hotel da mesma rede, portanto não recomento!!
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Needs Renovation

Posted Apr 18, 2015 on Hotels
Hotel needs an overhaul. While the rooms are obviously cleaned and the staff has done what it could, the carpets had permanent stains, there were scrapes and flaking paint on doors and door jambs, water damage in the ceiling, and generally haphazardly done repairs (holes patched but not painted or textured to match, elevator vents missing screws etc.) Towels had holes in them. The Wi-Fi was a bad joke. Upon first signing in there's a note that to get 2 Mb "high speed" Internet an extra charge applies. What you get without paying it is close to dial-up speeds, and one night the network didn't work at all (90+% packet loss.) Do not plan to rely on the hotel network. Breakfast was "grab-and-go" so there's no breakfast room. Laundry vending machine for detergent took credit cards, the washers and dryers required quarters. Showerhead was high enough that at 5'11" it was actually comfortable to stand under and water pressure was excellent. Kitchen and room were functionally laid out. Hotel is conveniently located across from several high-tech businesses by a Tri-Rail station, and there are plenty of restaurants and strip malls within walking distance. Staff ranged from very friendly and competent to OK. Would not recommend this hotel until it's been renovated or cost is of utmost importance.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel simples, mas bem confortável

Posted Mar 30, 2015
O quarto é bem confortável, espaçoso, limpo. Mas não é muito bem localizado. Fica há uns 30 min do Sawgrass e uns 15 min de carro da praia. Mas como usamos só para dormir, valeu a pena pelo custo benefício...
3 out of 5
Recommended
for Everyone
by A verified traveler from Valleyfield, Quebec

Posted Mar 30, 2015
le seule point negatif est que l'on m'avais dit qu'il y avait un petit déjeuner servi de 8:00 am a 10:00 am mais quand je suis décendu a 9:25 le matin on avait ramaser le café et la nourriture. Cela m'a décu un peu..
3 out of 5
Recommended
for Business Travelers
by A verified traveler

keep looking!

Posted Mar 29, 2015 on Hotels
my room smelled. the furniture is old and stained like the elevator and the carpets in the hallways. i stayed here a month ago and the card reader on the back door did not work so you could just walk right in without a room key anytime you want,its still broken. I dont recommend staying here. I have stayed at many of their properties before and this one is the pits
3 out of 5
Recommended
for Everyone
by A verified traveler from aflanta ga

Hotel is on decline

Posted Mar 23, 2015
For a non-smoking hotel, the room smelled of smoke. It was okay for one night but you can see the decline in the hotel.
Comment from Hotel Management
Apr 7, 2015 by Manager, Hotel Management
Thank you for the feedback about your stay at our hotel. I was disheartened to read that you found our hotel to have odor issues. Please accept our apologies. To uphold our company's high standards, we have taken the away the ashtrays and moved them 100 feet from the hotel and have designated smoking areas to help eliminate future smoke odors. We are also charging offenders and not renting to them again if they break our smoking policies. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
3 out of 5
by A verified traveler from Bühlertal, BW

Hotel mit normaler Ausstatttung

Posted Mar 1, 2015
Pros: großes Zimmer mit kleiner Küche.
Cons: Das Hotel ist etwas im Hintergrund einer großen Straße. Ein Schild als Wegweiser fehlt. Deshalb haben wir mehrere "Ehrenrunden gedreht.
Location: Die Beach ist wunderschön. Ca. 8 Meilen entfernt ist die Sawgrass Mill Shopping Mall. Shopping ohne Ende.....
Das Hotel war leider nicht einfach zu finden. Ein Schild an der großen Straße fehlt leider, so dass wir einige "Ehrenrunden" um die nahegelegene große Kreuzung gedreht haben bevor wir es gefunden haben. Ausstattung: Das Hotel hat einen kleinen Pool, Waschmaschinen und Trockner. Das freie WiFi hat leider nicht funktioniert, das Personal hatte auch nach Rückfragen an der Rezeption wohl wenig Ahnung davon. Also sind wir zu einem nahegelegenen Fast-Food gefahren und haben uns dort eingeloggt.
4 out of 5
Recommended
for Everyone
by A verified traveler from Yorba Linda,Ca

Posted Feb 21, 2015
Pros: The bed is comfortable & staff are helpful.
Staff are kind & willing to help esp the front desk staff,Judy.She made us feel welcome. We are traveling with 2 couples before the cruise to Eastern Caribbean.The location is close to restaurants & easy to find.Room is huge for a studio deluxe room
Comment from Hotel Management
Mar 10, 2015 by Manager, Hotel Management
Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our staff, location, and the size and cleanliness of our rooms. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.