Ratings based on 666 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Close to yachts....but if you owned a yacht there

Posted Mar 30, 2014
Pros: Large room
Cons: Nothing...just old
Location: Close to a high end mall called the galleria.
A decent hotel...not really close to anything though. Things were a LITTLE run down.
4 out of 5
Recommended
for Families
by A verified traveler

Nice facility on the water

Posted Mar 30, 2014
Good location--nice view close to beach and shopping
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to beach

Posted Mar 18, 2014
Vert attentive staff. Helped with my email and fax.
3 out of 5
Recommended
for Everyone
by A verified traveler

Fire alarm

Posted Feb 18, 2014
Cons: Bar And restaurant staff. Slow to provide service.
The fire alarm was set off. The alarm continued for approximately 30 minutes. Never advised by staff the alarm was real or false. We finally returned to our room without knowing if there was a fire or not.
5 out of 5
Recommended
for Everyone
by J from Campbell River BC Canada

Great hotel and the service was awesome.

Posted Feb 16, 2014
Pros: The bed was so comfy and the room was nice and big and clean
We were only in town for the one night prior to our cruise. The front desk girl from Regina Canada was amazing and so accommodating. Would definitely stay again
4 out of 5
Recommended
for Everyone
by mary

Restaurant

Posted Feb 12, 2014
Location: Location was excellent. convenient to everything. Would like to stay there again, but is a bit pricey.
Restaurant had some serious issues. Buffet for breakfast but food on buffet was not replenished and caused problems with customers who needed to eat and had other obligations. Buffet was delicious but really needed someone to watch items and replenish as soon as food was low. Also, several light bulbs were blown and it took several days for us to have them replaced. Some days we had to ask at 3:30 pm or 4 for our suite to be cleaned, although we had been out all day and someone could have cleaned it earlier. Loved the cookies you supplied.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2014
Location: take water taxi tour from
5 out of 5
Recommended
for Everyone
by Cindy

Posted Jan 13, 2014
Cons: Prices at the in-hotel restaurant were WAY high. I appreciated having a kitchenette in my room so I could cook breakfast instead of eating buffet
Location: Short walk to beach and great "local" eats
3 out of 5
Recommended
by Tracy from Seattle

Poor condition of room

Posted Jan 13, 2014 on Hotels.com
Suite were laid out nicely but overall quality was disappointing. phones did not work, asked maintenance never fixed. Parking very expensive. no tissue asked front desk - next day still missing. walls had mold on them, cabinets falling apart.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super nice hotel

Posted Jan 13, 2014
Pros: Location and of course the rooms
Location: Hotel is near a water taxi. Alos walking distance from a mall.
Rooms are spacious and very clean. We had a mini-suite with a small kitchen. We loved the location.